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Problem with Spotify account

My Spotify account has been removed (now I'm using a new one) and I want to recover it because I had contacts and lists that I would keep.
I had Unlimited service and, without any authorization, Spotify changed my account to Premium! So I asked for a refund. Obviously, they refunded me the money but, then, they deleted my account. Why? How can I recover my old account? Thank you!

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