Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Songs ending early when cast to TV

Devices:

Iphone 13 pro max

LG TV

 

My Question or Issue

When using the spotify LG TV app accessing our spotify account off a IPhone 13 Promax the last 5-10 seconds of the playing song is cut off and the next song begins. It happens regardless of the playlist or song, and happens for every song. The problem does not persist using the iphone Bluetoothed, cast, or through the phone itself, only in combination with the TV. Using a Samsung S21 linked to the TV there is no problem. We have already tried to remedy the problem by adjusting "gapless" "crossfade" and "automix" audio options.

Who Me Too'd this topic