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Who Me Too'd this topic

Local Files sporadically disappear on mobile

Plan

Premium

Country

US

Device

Samsing Galaxy S22+

Operating System

Android

 

My Question or Issue

Hello, I've been having issues with my local files for months now and I cannot find a good fix for it. I'll sync my local files and they will show up perfectly fine and playable. But then, over the next several weeks, they'll become unplayable one by one. They gray out on my playlists, and I can't even play them by directly clicking on them in the local files folder. Sometimes they gray out if I play them, and sometimes they're already grayed out when I open the app. Re-syncing local files doesn't work, restarting doesn't work. The only way to fix it is to do a clean re-install. And that does fix the problem - once I reinstall the app and re-sync my files they all show up. But then they just start disappearing again. Doing a clean reinstall basically every few times I open the app in order to revert the broken files is a huge hassle, since it also reverses the rest of my app's settings. Has anyone else experienced this? Do you know of a way to fix this? The exact same files play fine on desktop. (I have a combination of FLAC and mp3 files, and both file types disappear like this.) Thanks.

Who Me Too'd this topic