Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
FAQs
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Ongoing Issues
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Plan
Premium
Country
Argentina
Device
iPhone 15 Pro
Operating System
iOS 18.4
Spotify Version
9.0.32.638
Spotify iOS SDK Version
3.0.0
Xcode Version
16.3
I'm encountering persistent "unknown_error" responses when attempting to authenticate using the Spotify iOS SDK. This happens regardless of the authentication method used (both SessionManager and AppRemote approaches).
I have correctly set the ClientID and the Bundle ID on my app and the Spotify dashboard settings.
When I try to authenticate, I get redirected to the Spotify App, where an X shows and takes me back to my app. I logged the callback URL, and it looks like this:
motoscreen://callback?error=unknown_error&error_description=An%20unknown%20error%20has%20occured&spotify_version=9.0.32.638
Am I missing something? Do you know if this SDK is still functional?
Thanks
