Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I'm trying to sync a local file to my iPhone from my Mac but it gets substituted with another version of the song on the iPhone. Both the name of the song and the main artist have changed - from a studio recording with the songwriter to a live recording from another artist though the songwriter also appears on this cd cover ... any good ideas ?
I have asked this question earlier and the solution then was to unlink the track - this track is not linked ( on the mac ) so unlinking will be difficult 😉