Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Germany
Device
Galaxy s23+
Operating System
Android 16
My Question or Issue
I have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".
However, when I'm connected to my cars headunit via wireless Android Auto (which uses wifi) a lot of the times songs will have the "lossless" badge. I also haven't downloaded those songs.
It would be nice, if this could be fixed so that drives in my car don't run down my cellular plan.