Announcements

Help Wizard

Step 1

NEXT STEP

Who Me Too'd this topic

Spotify Connect not working on certain accounts

Plan

Premium

Country

Switzerland

Device

Samsung Galaxy 9

Operating System

Android 10

Connected Device

Cambridge Audio Sonata NP30


My Question or Issue

I have been streaming music from my android phone to my Cambdridge Audio NP30 with Spotify Connect for weeks without issues. Since about 1 week, this does not work anymore. The external device still appears in the app, I can select it and I see that the 2 devices are connected, because the current song details are visible on the external device display, as well as the time information. But when I play it on the phone, it does not play on the NP30. It stays on pause on the external device and no music plays, even though I can see the song continues on the phone. It's like it's playing on the phone, but on pause on the external device. When I pause/play on the phone, the song is reset to the time when the 2 devices connected, but the NP30 is still on pause. The play/pause button on NP30 has no effect. No way to make it play the music. If I switch back to the phone, the music continues playing on the phone, but when I switch to the NP30, the music does not continue on the NP30.

 

Cambridge Audio has not released any firmware since 2020, so the change is not on their side. I disabled BT on the phone, no change. I stop/start/reset everything, no change. I tried from another phone, same result.

Has something changed on spotify connect these last 2 weeks or so? Does anybody have an idea?

Who Me Too'd this topic