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incorrect username or password?

I just signed up for Spotify today using email but whenever I try logging in it says I'm using an incorrect username or password. I have changed my password a few times (which it let me do, so I've been using the correct password) & in the "forgot password" email, the username it said i had was the one I had been trying to log in with. I did contact them directly but I read some where that if you receive an automated "check the FAQ or community" reply they won't get back to you. Can someone please help? Thanks! 

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