Account trouble

[Jaz87]

Hi,

I was recently charged for a account I cannot access due to my phone being stolen and had to log into a old account to even post this forum. I am trying to get my money back..

[user-removed]

Have you tried calling your credit card company to cancel the subscription?

[maya423]

https://support.spotify.com/us/article/how-to-cancel-your-subscription/ Click here and follow the instructions on how to cancel premium. It also talks about having a seperate account that is being charged for premium that you don't use under the "Didn't work?" section. Hope this is helpful

[user-removed]

I hope it helps also good luck 🙂