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Cant Login using phone number

Cant Login using phone number



I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. 


I have tried it a number of times already and I'm pretty sure that my number is correct as I have no problems in accessing the app with it. 


The site kept on sending this message:

  • "Oops! Something went wrong, please try again or check out our help area"

Would seriously appreciate your help as I am planning to cancel my duo premium to join our family premium. Thank you in advance!


124 Replies

I am having a problem in logging with my email. The thing is I have typed my email and password correctly. But the app says my password and email don't suit each other. And I have tried logging in with Google then it says something went wrong try again. What can I do?

When i try to login to my Spotify account it shows "check your phone number"

Hey people. I faced the same issue and came to this thread to find solutions but this page doesnt have any solution. Eventually I messaged on support page to have a chat with support executive and they updated my email id in the same account that I wasnt able to access via mobile number. Now I can access the same account. Use this link - Support - Spotify

I am facing the same issue. Any resolution yet?

Tengo mi cuenta de spotify, la sigo desde otro perfil y todo, pero no recuerdo el correo
Al yo colocar me olvidé mi contraseña envía link a un correo, pero no se a cual ya que tengo varios, tengo acceso a todos pero algunos me he olvidado, solo quiero saber a que correo está enlazada mi cuenta para poder ingresar
Está a mi nombre "Francesco_Velarde"
Tiene la foto de un pollo de hule

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