Changing country with a premium family account

[levysara]

I created my spotify account in Brazil (originaly free, then upgraded to premium family). After moving to the UK, I was only able to update my country on payment settings (changing my credit card details and country to UK). HOWEVER, I cannot update my country on basic settings. Now I want to share my premium family with my partner in the UK and I can't because my account is still linked to Brazil and his to the UK.

[Maxim]

Hey @levysara,

You can update your account's country setting by updating your payment method: https://support.spotify.com/account_payment_help/account_settings/how-can-i-change-my-country-settin...

Once successfully updated, the new payment method and country setting will be updated at your next payment date.

[levysara]

Thank you. I've already been able to do this. But still by country under 'profile' remains BR. So even with an UK credit card, I cannot invite ppl from the UK to my membership. Crazy. Spotify's FAQ says I need to delete an create a new account, losing all my playlists, history, friends, etc. bull**bleep**.

[Maxim]

It doesn't update until your next payment date.

Not sure where you've read something about deleting and creating a new account for this as it's not needed at all.

[levysara]

I'll wait untill the next payment and hope it works!

The info is:

https://support.spotify.com/uk/account_payment_help/premium_for_family/premium-for-family-faq/?ref=i...

HOW CAN I CHANGE THE ADDRESS THAT I REGISTERED TO MY PREMIUM FOR FAMILY PLAN?

It’s not possible to change the address of an existing plan. If you’ve moved, or if you entered the wrong details, you’ll need to cancel and resubscribe.

[levysara]

Will wait until next payment and hope it works!

https://support.spotify.com/uk/account_payment_help/premium_for_family/premium-for-family-faq/?ref=i...

HOW CAN I CHANGE THE ADDRESS THAT I REGISTERED TO MY PREMIUM FOR FAMILY
PLAN?

It’s not possible to change the address of an existing plan. If you’ve
moved, or if you entered the wrong details, you’ll need to cancel

and
resubscribe.

[Maxim]

Yeah, have you had any members in your current plan yet? If not, then it probably hasn't asked you to enter a full address yet.