Recently my pre-paid card ran out of funds. I wanted to continue my subscription but for some reason it kept declining my card. I did tons of research but there was NOTHING to help me. Many people have this problem duye to the $.01 vertification charge. Many companies accept minimum payments of $1, therefore declining your card. I ran across an alternate route in the meantime. Simply go on spotify.com and scroll to the bottom. Select purchase a gift code. All you need to do is buy a gift code and send it to yourself. You can than redeem this code and renew your subscription! I'm not sure if this is the only way but it stopped my insanity! Hope I helped anyone with this problem. Enjoy!