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Dual Account issue

Dual Account issue

I have an original account with you guys (account 1) that i get charged on. The email account associated with Account 1 I had to delete due to issues. I want to cancel that account and payments. I also ended up creating a second account today that I have no intention of using and need to get it cancelled as well. HELP!!!!!!

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1 Reply

Hey @user-removed,

 

Spotify Support can help you cancel the subscription of your old account. You can close your other account here: https://support.spotify.com/close-account.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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