I can't switch countries in my settings

[mariashansen]

Hi there,

I have a Danish Spotify account, but I live and study in the UK and I wanted to take advantage of the UniDays discount offer. However, even though I logged in to my student page and was redirected back to Spotify, I got a message that I was not eligible for the discount. I figured it was because my account settings were Danish and that it was connected to my Danish credit card. I followed the support intructions and connected my account to my British credit card instead, successfully. However, even though my account is now connected to a British card, my account settings - under Profile - is still set to DK - Danish. How do I change this? The drop-down box does not work. I can't click on it and change my country, and this means that my account is not considered eligible for the UniDays discount, even though I am indeed eligible.

In advance, thanks for your help. 

Sincerely,

Maria

[Dreadlord]

Hello @mariashansen,

Welcome to Spotify Community!

You have to go to this page and select "Change country" at the bottom.

If the direct link doesn't work for you follow the guide below:

1. Go to your account page here
2. Under your Spotify Premium click "Update details" button
3. Click "Update details"
4. Click the triple dot that's next to VISA/Mastercard icon 
5. Select "Change country" at the bottom

Let me know how it goes : )