Lost Credit Card - Account Disabled

[devink1997]

Hi! I recently lost my credit card and forgot to update my payment information. Now my account is disabled and I cannot log back in, even to change my info.

I tried resetting my password, but it says that my username is not linked to an active account

Any help would be great! Thanks in advance!

[Melody]

Hey there, @devink1997!

Sorry for the delay in getting back to you.

If you've received info to say your account's disabled, we'd recommend reaching out to Support.

Don't worry, you can do this one of the below ways:
Email: https://www.spotify.com/about-us/contact/contact-spotify-support/
Twitter: https://twitter.com/SpotifyCares
Facebook: https://www.facebook.com/SpotifyCares

Let us know how you get on 🙂

/M