Lost important playlist

[Faabi8]

I have already posted a message some days ago but suddenly no admin or mod or whatever replied anymore and apparently just dropped my case; Simply put: I lost my playlist with all my songs, it was somehow deleted. A mod said my account might be duplicated or something like that. My question is , can someone remake my playlist , please its really important to me , thanks

[Peter__]

Did you get an email at all from customer support?

[Faabi8]

Yes, 1 then he stoped writing me back; i just want to ask if there is a way to get back my plalist, i can say that its apparently not seen as deleted

[Peter__]

Strange, could you let us know the 8 digit case number from the automated email reply and we can escalate it to see what happened?

[Faabi8]

01232051 i think this is it, but then some guy named Jack from your staff wrote me too but also only 1 mail and never replied to my first reply

[Faabi8]

So is there still someone who can help me?

[Peter__]

I have escalated this for someone to chase up for you. Will most likely be tomorrow though.

[Adam]

Hey @Faabi8 - sorry for the delay in getting back to you, but I've just sent a reply your way. We'll need to find the account with the playlist on.

[Faabi8]

It should be the one connected to my Facebook

The thing is, i logged in on new phone to new spotify as faabi8 and not to facebook and then i connected this account to my usual Facebook account

[Jamie · Accepted solution]

I think I've located your playlist and moved it over to your account. Log out/in and let us know if the missing playlist has materialised 🙂

[Faabi8]

You are the best guy i have talked to all day. It worked !! Thank you so much ❤️

[bryanherron]

My C: drive was full, so I found a utility to MOVE all applications to my much larger 😧 drive. Everything seemed to work wonderfully, but now I have no playlists. Please help me restore my playlists.

Issue #2. I installed Spotify on my new Mac a couple months ago at home and I cannot get my playlist to show up there.

[Joe]

Moving spotify or the spotify cache will break the link between the two. Reinstalling spotify should fix this. You can specify the cache location in spotify's options/preferences.

Are you certain you have logged into with the correct credentials on your Mac?

[bryanherron]

So, back to my original problem. My C: Drive is full, spotify does not give you an option to install on a different drive. I used a utility to moved Spotify. I changed the cache location  from C: to 😧 and had no playlists, then I asked for help.

So how about this. Tell me what file extention to search for so I can find my playlists? The cache does not exist in C:\Program Files\Spotify\Storage anymore.