Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Mail doesn't change to new Email

Mail doesn't change to new Email

Hey. A few month ago I changed my Emailadress on Facebook and today I see, that Spotify didn't changed it. There is still my old Adress. But I cant change it in Spotify because it tells me, that I have to change it in Facebook. So now I have two different adresses there and I dont know how to change it on Spotify. 

I hope you can help me.

Reply
1 Reply

Hi @LadyIceTea!

 

It might be possible that you have another Spotify account with the email you're trying to use on your account. 

 

We'd recommend you get in touch with us via this contact form. You can also find us on Facebook or Twitter.
 
Give us a shout, we'll be happy to help.

Suggested posts

Staff
Let's introduce ourselves!

Hey there you, ย  Yeah, you!ย 😁 ย  Welcome - we're glad you joined the Spotify Community! ย  While you here, let's have a fun game and getโ€ฆ

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random