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My account has been hijacked and the support has not answered for six(6)!!! Days.

My account has been hijacked and the support has not answered for six(6)!!! Days.

Avatar of roadkill03_
Regular
2014-08-13 11:23 AM

I need help with getting back my account. Get on with it!

 

Ref no: 01678541

 

//Original roadkill03

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Avatar of roadkill03_
Regular
2014-08-13 12:42 PM

Pretty please! 🙂

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Avatar of roadkill03_
Regular
2014-08-13 02:02 PM

With sugar on top!

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Avatar of kbrooksc
Community Legend
2014-08-13 02:16 PM

Escalating this for you. Hope you hear back soon!



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Avatar of roadkill03_
Regular
2014-08-13 02:26 PM

Thanks, to bad I have to go thrugh the community to get some response though. Hopefully other people have better experience with the spotify support. A hijacked account seems to be a pretty serious thing and six days are many hours of missed music time.

 

//the original roadkill03

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Avatar of Adam
Roadie
2014-08-13 04:48 PM

Hey @roadkill03_ -- sorry for the slow reply here, but your case is now in the right queue. One of our support team'll be in touch soon.

--------------------------------------------------------------

For common support questions, see support.spotify.com.
To judge my musical taste, check out my last.fm.
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Avatar of roadkill03_
Regular
2014-08-15 06:40 AM

Soon eight days. This is really horrible service. Getting really frustrated. Is this the standard response-time? Or was I just unlucky?

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