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Premium Subscription not working

Premium Subscription not working

I am a Turk living in Japan, and I renewed my premium subscription to be able to use my account over here, but I can not login on my android. 'you seem to be trying to log in from a different country'

I thought premium account shouldn't cause this?

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1 Reply

Welcome to the Spotify community!

 

The best thing to do would be to contact support about this:

 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

They can offer better help with this becasue they will be able to take a look at your account and figure out what is causing this.

 

If you get an auto reply email after filling out the contact form, you need to reply to it to get a response.

MattSudaSpotify Star
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