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Hi!

I ordered a premium account for 9,90 € but they took 12,99 €!

Howe could that be?

 

Best regards

Sven

Reply
2 Replies

I'm sorry to hear about this. You'll have to get in touch with Spotify staff through the contact form, and they'll be able to sort this out for you.
When you get an automated response, make sure to reply to that email, even if the address says 'no-reply', as this makes sure your information is sent to the right team.

What country are you in and what was your payment method?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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