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Someone on Account

Someone on Account

 

Plan

Premium

Country

 Turkey

Device

Lg g6

Operating System

Android

 

My Question or Issue

 Someone is on my acc. I changed my password and did log out all devices yet he got into my acc one more time. We had this talk. From bottom to top. First 2 is mine rest is 1me 1him/her

 

 

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Reply
4 Replies

Hi there, thanks for coming to the Spotify Community.

I’m sorry to hear you think someone else has gained access to your Spotify account. Please check out the FAQ page ”Someone else has gained access to my account” here for the next steps to take.

Thanks!

MaximSpotify Star
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I already did all i can on faq page

Thanks for letting me know.

 

I'd recommend responding back to Support and telling them to secure your account one more time then 🙂

MaximSpotify Star
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he could gain accesses with your Facebook or another "auto login" so be sure to also change those passwords.
he could also gain accesses by keylogging your computer or mobile phone or computer so run a anti-virus and an anti-malware scan.

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