Won't let me log in!

[veonsil978]

Whenever I type in my account name and password the button will say "logging in" and then revert back to "log in" as if nothing happened, please help!

[Luke]

Hey @veonsil978,

Apologies for the late reply, but maybe I can still help 🙂

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!