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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 162839 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 162839 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 10963 Views
  • 6 replies
  • 11 likes
  • Security
  • 10963 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 512335 Views
  • 985 replies
  • 112 likes
  • Account
  • 512335 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125288 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125288 Views
  • 74 replies
  • 12 likes

Unable to log into spotify

PlanFamily planCountryUSADevice(iPhone 16 pro max, Mac book pro M3, Dell desktop running windows 11, and IPad Air. My Question or IssueWhen logging in it gives me an incorrect password message. Then when I try to reset password it says I don’t have a...

  • Visitor
  • Plan Family plan Country USA Device (iPhone 16 pro max, Mac book pro M3, Dell desktop running windows 11, and IPad Air.      My Question or Issue When logging in it gives me a...
  • 45 Views
  • 0 replies
  • 0 likes
  • Login
  • 45 Views
  • 0 replies
  • 0 likes

Solved!! Can't login

I cannot login into my account anymore on the app, can do it on the web player but still unable to listen to songs, account doesn't work at any devices and i feel like it's banned or something?

  • Casual Listener
  • I cannot login into my account anymore on the app, can do it on the web player but still unable to listen to songs, account doesn't work at any devices and i feel like it's banned or something?
  • Jose_M
  • Spotify Star
  • 177 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 177 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why is my premium account not working in a different country?

I just moved from Germany to New Zealand for a one year stay abroad and I have a normal Spotify subsctiption. After my spotify stopped working I switched the country settings to NZ but it is still not working and keeps telling me that I only have a s...

  • Visitor
  • I just moved from Germany to New Zealand for a one year stay abroad and I have a normal Spotify subsctiption. After my spotify stopped working I switched the country settings to NZ but it is still no...
  • Novy
  • Moderator
  • 846 Views
  • 3 replies
  • 0 likes
  • 846 Views
  • 3 replies
  • 0 likes

Spotify listed as wrong country

PlanPremiumCountryUnited StatesDevice(Samsung Galaxy S25 Ultra)Operating System(Android 15) My Question or IssueI'm trying to listen to some podcasts on my phone but realized that when I signed up somehow Spotify listed my country as "Venezuela RB". ...

  • Casual Listener
  • Plan Premium Country United States Device (Samsung Galaxy S25 Ultra) Operating System (Android 15)   My Question or Issue I'm trying to listen to some podcasts on my phone but realized...
  • Maxim
  • Spotify Star
  • 86 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 86 Views
  • 3 replies
  • 0 likes

A 2 year old problem! Spotify Account not linked to Facebook properly

Hi. There are a LOT of us facing this problem, see for yourself in this thread. It has also been marked inaccurately "solved" - https://community.spotify.com/t5/Accounts/Spotify-friends-activity-empty-not-updating/td-p/5308639/page/38 This has been a...

  • Music Fan
  • Hi. There are a LOT of us facing this problem, see for yourself in this thread. It has also been marked inaccurately "solved" - https://community.spotify.com/t5/Accounts/Spotify-friends-activity...
  • Ninux
  • Casual Listener
  • 1737 Views
  • 7 replies
  • 11 likes
  • Account
  • 1737 Views
  • 7 replies
  • 11 likes

Solved!! ACCIDENTALLY PURCHASED A PREMIUM SUBSCRIPTION

Hi! I was looking for the reedem code feature of spotify and thought I would get there by writing my password in. And now I got a receipt telling me I've bought a premium subscription. Please, I'd like a refund and the premium subscription withdrawn!...

  • Regular
  • Hi!   I was looking for the reedem code feature of spotify and thought I would get there by writing my password in. And now I got a receipt telling me I've bought a premium subscription. Ple...
  • Kelly1970
  • Visitor
  • 5962 Views
  • 3 replies
  • 0 likes
  • 5962 Views
  • 3 replies
  • 0 likes

Half of the artists are written in Japanese!

PlanPremiumCountryUkraineDevice(IPhone 12 pro max) Operating System(iOS 18.4.1) My Question or IssueHalf of the artists and their bios are written in Japanese. I reinstalled the program, logged out of my account and changed the language. Nothing help...

  • Visitor
  • Plan Premium Country Ukraine Device (IPhone 12 pro max)  Operating System (iOS 18.4.1)   My Question or Issue Half of the artists and their bios are written in Japanese. I reinsta...
  • Billy-J
  • Spotify Star
  • 60 Views
  • 1 replies
  • 0 likes
  • Account
  • 60 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Resetting account

Is there a way to delete all the music that you have saved on your account and start like new?

  • Newbie
  • Is there a way to delete all the music that you have saved on your account and start like new?
  • fgianetto
  • Newbie
  • 110604 Views
  • 4 replies
  • 2 likes
  • Account
    Other
  • 110604 Views
  • 4 replies
  • 2 likes

Can’t log in to my account with email provided

Plan PremiumCountry DeviceIPhone 11 My Question or IssueWhen I go to log into my account with my email it says the email is not attached to an account but when I go to create a new account with the same email it says that it IS attached to an account...

  • Newbie
  •   Plan  Premium Country   Device IPhone 11     My Question or Issue When I go to log into my account with my email it says the email is not attached to an account b...
  • Babyodaa
  • Music Fan
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 93 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution AUDIOBOOK TIME RUNS OUT WITHIN 10 HOURS!

Plan - premium Country - USADevice - iPad&iPhone My Question or IssueI have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly this feature comes with 15 hours of audiobook time… I have yet to get th...

  • Regular
  • Plan - premium  Country - USA Device - iPad&iPhone  My Question or Issue I have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly...
  • MihailY
  • Moderator
  • 14455 Views
  • 44 replies
  • 4 likes
  • Account
  • 14455 Views
  • 44 replies
  • 4 likes

Dutch translation for Scroll is spelled incorrectly

PlanPremiumCountryThe NetherlandsDeviceDell Latitude 5550Operating SystemWindows 10 Enterprise My Question or IssueIn the Dutch language setting 'Scroll' is spelled incorrectly. There is no translation for 'scroll' so it should just be 'scroll'. But ...

  • Visitor
  • Plan Premium Country The Netherlands Device Dell Latitude 5550 Operating System Windows 10 Enterprise   My Question or Issue In the Dutch language setting 'Scroll' is spelled incorrect...
  • 52 Views
  • 0 replies
  • 0 likes
  • Other
  • 52 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Windows app randomly playing weird music, setting it to repeat, and lowering the app volume

Hi all, The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to make sure I am not able to notice it playing) and setting the ...

  • Gig Goer
  • Hi all,   The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to ma...
  • aftergleam
  • Newbie
  • 754 Views
  • 10 replies
  • 2 likes
  • Account
    Other
    Security
  • 754 Views
  • 10 replies
  • 2 likes

Premium Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Batch Searching greyed out songs

PlanPremium/Family PlanCountryCanadaDevicePCOperating SystemWindows 10My Question or IssueHow do I batch search, or force, spotify to find a whole bunch of songs? I have a playlist (~5000 songs) where a number of them are greyed out. Some are local f...

  • Casual Listener
  • Plan Premium/Family Plan Country Canada Device PC Operating System Windows 10 My Question or Issue How do I batch search, or force, spotify to find a whole bunch of songs?   I have a ...
  • Marijn1
  • Newbie
  • 2222 Views
  • 7 replies
  • 0 likes
  • Other
    Premium
  • 2222 Views
  • 7 replies
  • 0 likes

Superuser Contribution Facebook login failing after travel

PlanFreeCountryEstonia, but I've been traveling across Romania and PolandDeviceOnePlus 8T, laptop, desktopOperating SystemAndroid 14, windows 11, windows 10 My Question or IssueI've been traveling from Estonia to Romania through Poland and back. My S...

  • Casual Listener
  • Plan Free Country Estonia, but I've been traveling across Romania and Poland Device OnePlus 8T, laptop, desktop Operating System Android 14, windows 11, windows 10   My Question or Issu...
  • Yordan
  • Moderator
  • 190 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Login
  • 190 Views
  • 6 replies
  • 0 likes

Want to change email adress, but password is missing

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I want to change my e-mail adress, because my past mailbox is not available for me any more, but it needs passwor...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I want to change my e-mail ad...
  • AdamDamon
  • Spotify Star
  • 84 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 84 Views
  • 1 replies
  • 0 likes

Please stop with these emails with login codes

Each time i log-in in the browser, after i enter my username and password, i receive an email with a code number, that i need to enter in spotify to prove that it is me.How annoying is that? How can that be necessary every time?

  • Regular
  • Each time i log-in in the browser, after i enter my username and password, i receive an email with a code number, that i need to enter in spotify to prove that it is me. How annoying is that? How ca...
  • Babyodaa
  • Music Fan
  • 120 Views
  • 2 replies
  • 0 likes
  • Login
  • 120 Views
  • 2 replies
  • 0 likes

Solved!! Spotify only able to access my Facebook's name and profile picture and not friendlist.

PlanPremium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added my Facebook account to Spotify and Spotify doesn't show my Facebook friends nor able to acess the...

  • Regular
  • Plan Premium   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added my Facebook a...
  • Cosy0o0
  • Newbie
  • 7115 Views
  • 16 replies
  • 1 likes
  • Account
    Premium
  • 7115 Views
  • 16 replies
  • 1 likes

Superuser Contribution Profile won't load on Android app, but loads fine on iPhone and PC apps

PlanPremium CountryUnited Kingdom DeviceGoogle Pixel 7 on Android 15 (mine), and other Android phones (friends') My Question or IssueFor maybe ~2-3 years now, I've had issues with sharing my profile to others and loading my profile on my phone.When I...

  • Casual Listener
  • Plan Premium   Country United Kingdom   Device Google Pixel 7 on Android 15 (mine), and other Android phones (friends')   My Question or Issue For maybe ~2-3 years now, I've ...
  • Yordan
  • Moderator
  • 228 Views
  • 3 replies
  • 1 likes
  • Account
    Other
    Premium
  • 228 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...
  • Jelle88
  • Casual Listener
  • 162839 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 162839 Views
  • 179 replies
  • 13 likes