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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9003 Views
  • 1 replies
  • 9 likes
  • Security
  • 9003 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481427 Views
  • 979 replies
  • 111 likes
  • Account
  • 481427 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210711 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210711 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120776 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120776 Views
  • 72 replies
  • 12 likes

takip edilenlerimin sayısı asla değişmiyor

PlanPremiumCountryTurkiyeDeviceiPhone 15 ProOperating SystemiOS My Question or IssueBirini takip etsem veya birini takipten çıksam profilimdeki takip edilenlerimin sayısı değişmiyor.

  • Visitor
  •   Plan Premium Country Turkiye Device iPhone 15 Pro Operating System iOS   My Question or Issue Birini takip etsem veya birini takipten çıksam profilimdeki takip edilenlerimin sa...
  • 29 Views
  • 0 replies
  • 0 likes
  • Account
  • 29 Views
  • 0 replies
  • 0 likes

Superuser Contribution Switch from premium family to basic family

I have read all the points about switching from premium family to basic family, basically just saving the cost of audiobooks that I never use. I still have not seen this question.... When I switch to basic family, is the switch completely seamless wi...

  • Visitor
  • I have read all the points about switching from premium family to basic family, basically just saving the cost of audiobooks that I never use. I still have not seen this question....   When I ...
  • Eni
  • Moderator
  • 311 Views
  • 3 replies
  • 0 likes
  • Account
  • 311 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to change my email

My Question or Issue:I have tried several times of different devices and browsers to change my email address. I continually get an error message”There was a problem, try again. “So quite ambiguous. Searches for solutions has not helped. Please advise...

  • Casual Listener
  •     My Question or Issue: I have tried several times of different devices and browsers to change my email address. I continually get an error message”There was a problem, try again. “ S...
  • jpatrick504
  • Casual Listener
  • 109 Views
  • 4 replies
  • 0 likes
  • Premium
  • 109 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Someone else is logged into my spotify

Hi all,So i logged into spotify on a friends phone a while back and i just don't have the heart to tell him to stop using it. I was wondering if there was a way to have his access removed without having to tell him?

  • Newbie
  • Hi all, So i logged into spotify on a friends phone a while back and i just don't have the heart to tell him to stop using it. I was wondering if there was a way to have his access removed without...
  • s_eungmminskz
  • Visitor
  • 159182 Views
  • 4 replies
  • 1 likes
  • 159182 Views
  • 4 replies
  • 1 likes

Unable to add a new login method

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have Spotify login connected with my old FB account. Now I need to login from a new device and v...

  • Visitor
  • Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have Spoti...
  • HashNotAdam
  • Casual Listener
  • 652 Views
  • 4 replies
  • 0 likes
  • Account
  • 652 Views
  • 4 replies
  • 0 likes

Spotify auto playing music and volume gets turned down to 0

This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...

  • Newbie
  • This tittle may seem like this is not a account issue but please read the whole thing first (._.) After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minut...
  • 67 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Security
  • 67 Views
  • 0 replies
  • 0 likes

Unable to change country

I had a premium account set in Canada, however I have moved to the USA. The article said I should update my payment information, but when I tried to add my American credit card it said payment info is invalid because it's from a different country. Th...

  • Casual Listener
  • I had a premium account set in Canada, however I have moved to the USA. The article said I should update my payment information, but when I tried to add my American credit card it said payment info i...
  • Maxim
  • Spotify Star
  • 89 Views
  • 3 replies
  • 0 likes
  • Account
  • 89 Views
  • 3 replies
  • 0 likes

Superuser Contribution One account with two devices

PlanPremiumCountryIndonesia DeviceXiaomi tab 6Operating SystemAndroid 14 My Question or Issue why my Spotify premium doesn't show the lyrics on my tablet, is it because i use the same email with my phone ?

  • Newbie
  • Plan Premium Country Indonesia  Device Xiaomi tab 6 Operating System Android 14   My Question or Issue why my Spotify premium doesn't show the lyrics on my tablet, is it because ...
  • OscarDC
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • Account
  • 67 Views
  • 1 replies
  • 0 likes

I’m currently live in France but unfortunately I cannot play Spotify..

I tried to open my Spotify account and tried to play even I changed my country where I’m living now.. I’m currently living in France .. I need Spotify so badly .. help me please

  • Newbie
  • I tried to open my Spotify account and tried to play even I changed my country where I’m living now.. I’m currently living in France .. I need Spotify so badly .. help me please 🙏
  • Bittencourt
  • Spotify Star
  • 50 Views
  • 1 replies
  • 0 likes
  • 50 Views
  • 1 replies
  • 0 likes

how do i get back one payment if it went through twice in one month.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Bittencourt
  • Spotify Star
  • 57 Views
  • 1 replies
  • 0 likes
  • Account
  • 57 Views
  • 1 replies
  • 0 likes

I don't want to show up in Google

Hi all, I realised that when I search for my name in Google my Spotify profile with my private user name and a bunch of data shows publicly in Google search. I was shocked at the lack of privacy as username is PII (Personal Identifiable Information) ...

  • Casual Listener
  • Hi all,   I realised that when I search for my name in Google my Spotify profile with my private user name and a bunch of data shows publicly in Google search. I was shocked at the lack of pri...
  • Maxim
  • Spotify Star
  • 109 Views
  • 3 replies
  • 0 likes
  • Other
  • 109 Views
  • 3 replies
  • 0 likes

I closed my account but Spotify claims email is still in use

I had two Spotify accounts. I closed an old unused account that used my primary email address and attempted to use my primary email address with my main account. Whenever I try to change my emai address to my primary email, Spotify states that the em...

  • Newbie
  • I had two Spotify accounts. I closed an old unused account that used my primary email address and attempted to use my primary email address with my main account. Whenever I try to change my emai addr...
  • Not applicable
  • 214 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 214 Views
  • 2 replies
  • 0 likes

I've had a stroke that has impaired my memory. I'm looking for my account.

I was recently diagnosed with severe memory impairment due to a stroke. Please help me find my old account that I had on Auto pay. Timothy W .Odell.

  • Visitor
  • I was recently diagnosed with severe memory impairment due to a stroke. Please help me find my old account that I had on Auto pay. Timothy W .Odell.
  • Maxim
  • Spotify Star
  • 60 Views
  • 1 replies
  • 0 likes
  • 60 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I link my google account to Spotify?

PlanPremiumCountryRussiaDeviceOnePlus 7 pro, PC, NotebookOperating SystemAndroid Oreo, Windows 10 My Question or IssueHi there. I want to link my google account to spotify in order to use "log in with google" feature. Is that possible? My spotify acc...

  • Casual Listener
  • Plan Premium Country Russia Device OnePlus 7 pro, PC, Notebook Operating System Android Oreo, Windows 10   My Question or Issue Hi there. I want to link my google account to spoti...
  • idrissrasheed
  • Newbie
  • 229013 Views
  • 63 replies
  • 35 likes
  • Account
    Login
    Security
  • 229013 Views
  • 63 replies
  • 35 likes

Only "Male" and "Female" available for choice

My friend from Russia wanted to try out Spotify, but they can't register, because they're asked to mark their gender as either "Male" or "Female", and they don't identify as either. What can they do, and why do you remove that option in certain regio...

  • Casual Listener
  • My friend from Russia wanted to try out Spotify, but they can't register, because they're asked to mark their gender as either "Male" or "Female", and they don't identify as either. What can they do,...
  • afontancortes
  • Regular
  • 759 Views
  • 4 replies
  • 0 likes
  • Account
  • 759 Views
  • 4 replies
  • 0 likes

Superuser Contribution Please stop asking me to reset the password every week

I've got a Family/Premium account and the account out of the 6 that I use personally gets the password reset every week, which is a bit annoying. I get an email saying the password needs to be reset "due to detected suspicious activity".I connect to ...

  • Casual Listener
  • I've got a Family/Premium account and the account out of the 6 that I use personally gets the password reset every week, which is a bit annoying.   I get an email saying the password needs to ...
  • Gmate
  • Newbie
  • 12828 Views
  • 77 replies
  • 21 likes
  • Account
  • 12828 Views
  • 77 replies
  • 21 likes

Forgot password and no longer have access to email associated with the account

I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I have no access to my account. What can I do? I keep ge...

  • Visitor
  • I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I hav...
  • puddlepath
  • Visitor
  • 3817 Views
  • 10 replies
  • 1 likes
  • Account
    Login
  • 3817 Views
  • 10 replies
  • 1 likes

Change Email of Account to Email from a cancelled account.

I signed up for a paid Spotify account using a work email and have been using it for years. I realized that I also had a free Spotify account using my personal email, I closed that account.I just tried changing the email address on my paid account fr...

  • Newbie
  • I signed up for a paid Spotify account using a work email and have been using it for years. I realized that I also had a free Spotify account using my personal email, I closed that account. I just...
  • Bittencourt
  • Spotify Star
  • 76 Views
  • 1 replies
  • 0 likes
  • Account
  • 76 Views
  • 1 replies
  • 0 likes