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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Deadhead242
  • Casual Listener
  • 189836 Views
  • 193 replies
  • 13 likes
  • Account
    Free
  • 189836 Views
  • 193 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11927 Views
  • 6 replies
  • 11 likes
  • Security
  • 11927 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Bodaz
  • Newbie
  • 521580 Views
  • 987 replies
  • 113 likes
  • Account
  • 521580 Views
  • 987 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126878 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126878 Views
  • 74 replies
  • 12 likes

Payed for the wrong account

Hey. I just payed for the premium. And accidentally did it with the old account instead of new. Is there any chance to transfer the subscription?

  • Visitor
  • Hey. I just payed for the premium. And accidentally did it with the old account instead of new. Is there any chance to transfer the subscription?
  • 19 Views
  • 0 replies
  • 0 likes
  • Premium
  • 19 Views
  • 0 replies
  • 0 likes

Change payment query

PlanPremiumCountryU.S.A.Device(iPhone 16, Samsung Galaxy 24, Surface Pro)Operating System(iOS 18, Android 16, Windows 11,etc.) My Question or Issue : Based on the steps listed on-line to change a payment method, I am not seeing step 3 of the followin...

  • Visitor
  • Plan Premium Country U.S.A. Device (iPhone 16, Samsung Galaxy 24, Surface Pro) Operating System (iOS 18, Android 16, Windows 11,etc.)   My Question or Issue : Based on the steps listed ...
  • 26 Views
  • 0 replies
  • 0 likes
  • Account
  • 26 Views
  • 0 replies
  • 0 likes

Factory reset

Good morning everyone,I reset my Android device to factory settings but when I try to download my favorite playlists to listen offline again, it tells me that I’ve reached the maximum number of devices on which I can listen to tracks offline. What ca...

  • Newbie
  • Good morning everyone, I reset my Android device to factory settings but when I try to download my favorite playlists to listen offline again, it tells me that I’ve reached the maximum number of dev...
  • 30 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 30 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song Queue and Shuffle not working

PlanPremiumCountryBrazilDeviceSamsung Tab A9+, Samsung S20FE, Redmi 8A, Samsung Galaxy A35, PCOperating SystemAndroid and Windows 10/11 The IssueWhenever I select a new song in a playlist, the queue do not reshuffle.I tried a clean install, flush dns...

Guilherme_AUG_0-1748747154969.png Guilherme_AUG_1-1748747191892.png
  • Newbie
  • Plan Premium Country Brazil Device Samsung Tab A9+, Samsung S20FE, Redmi 8A, Samsung Galaxy A35, PC Operating System Android and Windows 10/11   The Issue Whenever I select a new song ...
  • OscarDC
  • Moderator
  • 111 Views
  • 1 replies
  • 0 likes
  • Other
  • 111 Views
  • 1 replies
  • 0 likes

Account login change

PlanPremiumCountryUS DeviceSamsung Galaxy S24 UltraOperating Systemn/a My Question or IssueI am looking to delete my Facebook but it is currently my only method of logging into my Spotify account. I want to move the login method to my email. I see th...

  • Newbie
  • Plan Premium Country US   Device Samsung Galaxy S24 Ultra Operating System n/a   My Question or Issue I am looking to delete my Facebook but it is currently my only method of log...
  • Jose_M
  • Spotify Star
  • 73 Views
  • 1 replies
  • 1 likes
  • Account
  • 73 Views
  • 1 replies
  • 1 likes

Superuser Contribution Turning off login password by code instead of password

Every time I login I immediately get the password code option instead of logging in with my password. I have checked my login settings and there is nothing to delete or change. I don't want to use a code to complete the login. I want to use my passwo...

  • Newbie
  • Every time I login I immediately get the password code option instead of logging in with my password. I have checked my login settings and there is nothing to delete or change. I don't want to use a ...
  • dmarinus
  • Newbie
  • 2204 Views
  • 16 replies
  • 8 likes
  • 2204 Views
  • 16 replies
  • 8 likes

Superuser Contribution Got logged out. Can't log back in.

About a week ago I got logged out of all my devices. Tried logging in with credentials that I was 100% positive are correct. Didn't work. Tried logging in with my username and pass. Also didn't work. Tried resetting my password but it didnt send to m...

  • Visitor
  • About a week ago I got logged out of all my devices. Tried logging in with credentials that I was 100% positive are correct. Didn't work. Tried logging in with my username and pass. Also didn't work....
  • Yordan
  • Moderator
  • 7629 Views
  • 6 replies
  • 0 likes
  • 7629 Views
  • 6 replies
  • 0 likes

How to start a new account when previously attached to someone else?

Was under a siblings family plan, then got accidentally deleted (profile name: Curly using my hotmail address); created a new profile still under that same sibling profile name: Isabel (can’t recall if I used my Gmail account or if under Hotmail). Th...

  • Visitor
  • Was under a siblings family plan, then got accidentally deleted (profile name: Curly using my hotmail address); created a new profile still under that same sibling profile name: Isabel (can’t recall ...
  • Billy-J
  • Spotify Star
  • 121 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 121 Views
  • 1 replies
  • 0 likes

Superuser Contribution Customer Service

How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account? Why is spotify such **bleep**? I meed actual help or i will have to cancel everything. PlanFree/PremiumCountry Device(iPhone 8, Samsung G...

  • Visitor
  • How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account?  Why is spotify such **bleep**? I meed actual help or i will have to cancel every...
  • Billy-J
  • Spotify Star
  • 10970 Views
  • 5 replies
  • 4 likes
  • Account
  • 10970 Views
  • 5 replies
  • 4 likes

Spotify me pide quitar todas las descargas de otro dispositivo

necesito eliminar el contenido descargado en mis otros dispositivos, pero no tengo acceso a ellos y esto me impide descargar las canciones en mi ordenador actual

  • Visitor
  • necesito eliminar el contenido descargado en mis otros dispositivos, pero no tengo acceso a ellos y esto me impide descargar las canciones en mi ordenador actual
  • Laioon
  • Visitor
  • 23371 Views
  • 11 replies
  • 8 likes
  • 23371 Views
  • 11 replies
  • 8 likes

criei conta no endereço de email errado

PlanPremium estudante CountryBrasil Device(Redmi Note 9s)Operating System(Xiaomi) My Question or IssueEu já tenho uma conta no Spotify e gostaria de fazê-la ser de estudante para aproveitar o mês grátis mas na hora que coloquei meu email no final as ...

  • Visitor
  • Plan Premium estudante   Country Brasil   Device (Redmi Note 9s) Operating System (Xiaomi)   My Question or Issue Eu já tenho uma conta no Spotify e gostaria de fazê-la ser...
  • ribezaz
  • Spotify Star
  • 97 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
  • 97 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why don't I have AI DJ yet?

I'm in Australia, on a family plan and everyone else in my family has had the DJ feature for several weeks now, but I still don't. I've tried on iOS and desktop, updating and reinstalling the app, logging out/in, looking through the Playback settings...

  • Newbie
  • I'm in Australia, on a family plan and everyone else in my family has had the DJ feature for several weeks now, but I still don't. I've tried on iOS and desktop, updating and reinstalling the app, ...
  • roi972
  • Newbie
  • 8450 Views
  • 20 replies
  • 3 likes
  • 8450 Views
  • 20 replies
  • 3 likes

Superuser Contribution Please show the email address of the plan member account

We were using the Hotmail account for my wife and what we really needed was the Gmail account so Google nest devices would work correctly when we each wanted to listen to music on a different nest device. However I couldn't tell which email address w...

  • Visitor
  • We were using the Hotmail account for my wife and what we really needed was the Gmail account so Google nest devices would work correctly when we each wanted to listen to music on a different nest de...
  • Vasil
  • Moderator
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Email address switch between account

I have 2 spotify account and I want to use the second one with the email I signed for the first one. account1: email1account2: email2 and I need:account2: email1account1: email3 How to do, without closing the first one? I tried to change the email in...

  • Casual Listener
  • I have 2 spotify account and I want to use the second one with the email I signed for the first one.   account1: email1 account2: email2   and I need: account2: email1 account1: emai...
  • Babyodaa
  • Roadie
  • 311 Views
  • 3 replies
  • 0 likes
  • Account
  • 311 Views
  • 3 replies
  • 0 likes

Superuser Contribution Free Trial

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a linkedin premium subscription. I would like to start the three-month free trial that...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have ...
  • Vasil
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • Account
  • 110 Views
  • 1 replies
  • 0 likes

Account Switching on Desktop App between users profiles

Plan / Duos PlanCountry / CanadaDevice / Desktop PC, Spotify AppOperating System / Windows 11My Question or Issue:To switch between Spotify accounts on the desktop app, you'll need to log out of your current account and log back in with the desired a...

  • Casual Listener
  • Plan / Duos Plan Country / Canada Device / Desktop PC, Spotify App Operating System / Windows 11 My Question or Issue: To switch between Spotify accounts on the desktop app,...
  • gtriay
  • Casual Listener
  • 246 Views
  • 2 replies
  • 1 likes
  • Account
  • 246 Views
  • 2 replies
  • 1 likes

Logging in

I was somehow logged out of my Spotify account, I don’t remember my email that I used but I do remember my username and password. I have premium family, and I can log into the family manager account and see that my family member account is still acti...

  • Visitor
  • I was somehow logged out of my Spotify account, I don’t remember my email that I used but I do remember my username and password. I have premium family, and I can log into the family manager account ...
  • Jose_M
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! Spotify only able to access my Facebook's name and profile picture and not friendlist.

PlanPremium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added my Facebook account to Spotify and Spotify doesn't show my Facebook friends nor able to acess the...

  • Regular
  • Plan Premium   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added my Facebook a...
  • mpedrera
  • Visitor
  • 7722 Views
  • 18 replies
  • 2 likes
  • Account
    Premium
  • 7722 Views
  • 18 replies
  • 2 likes

Spotify account unable to log in while travelling

I have my Family Premium account.I just travelled to South Korea for 2month trip, and I cannot login to my account as soon as arrived on airport.

  • Casual Listener
  • I have my Family Premium account. I just travelled to South Korea for 2month trip, and I cannot login to my account as soon as arrived on airport.
  • Billy-J
  • Spotify Star
  • 266 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 266 Views
  • 5 replies
  • 0 likes

Superuser Contribution Constantly forced to re-login with two-factor challenge

PlanPremium IndividualCountryUSA (Currently)DeviceMacbook Pro 16" Nov 2023Operating SystemSequoia 15.4.1BrowserGoogle Chrome 136.0.7103.114 Arm64My Question or IssueRecently, whenever I attempt to access the Spotify web player, I am prompted to login...

  • Casual Listener
  • Plan Premium Individual Country USA (Currently) Device Macbook Pro 16" Nov 2023 Operating System Sequoia 15.4.1 Browser Google Chrome 136.0.7103.114 Arm64 My Question or Issue Recentl...
  • Dessi
  • Moderator
  • 243 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 243 Views
  • 3 replies
  • 0 likes