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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287407 Views

529 replies

34 likes

Account
Free
  • 287407 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13624 Views

6 replies

11 likes

Security
  • 13624 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540258 Views

990 replies

114 likes

Account
  • 540258 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129600 Views

74 replies

12 likes

Account
Login
Premium
  • 129600 Views
  • 74 replies
  • 12 likes

Restore Downloads after premium plan renewal

My Question or IssueI changed the method of payment for premium recently and forgot to update it so my account reverted back to normal, once i paid it i noticed that all my downloads were removed but the app size stayed huge, meaning all the tracks a...

Casual Listener

My Question or Issue I changed the method of payment for premium recently and forgot to update it so my account reverted back to normal, once i paid it i noticed that all my downloads were removed b...

afronoid

Casual Listener

782 Views

2 replies

2 likes

Other
Premium
Subscription
  • 782 Views
  • 2 replies
  • 2 likes

Superuser Contribution Can not login to my account

My Question or IssueWhen I try to login to my account, it just loads over and over again and I can not successfully login.

Visitor

  My Question or Issue When I try to login to my account, it just loads over and over again and I can not successfully login. 

Maria

Moderator

38 Views

1 replies

0 likes

Account
  • 38 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to add google account as login method

yeah. i'm tryna connect my acc to google so i can use that to log in but it keeps giving me an error. i've tried multiple emails but none of them are working

Newbie

yeah. i'm tryna connect my acc to google so i can use that to log in but it keeps giving me an error. i've tried multiple emails but none of them are working 😕

Susan_GP

Moderator

1735 Views

14 replies

0 likes

  • 1735 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Duo plan manager audiobooks locked. How to unlock them to access my free hours.

PlanDuoCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 11spotify App v8.8.6.472 My Question or IssueI am a new Duo plan manager and the audiobooks are all locked. How to unlock them to access my free hours. I...

Regular

Plan Duo Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 11 spotify App v8.8.6.472   My Question or Issue I am a new Duo plan manag...

Susan_GP

Moderator

13988 Views

17 replies

0 likes

Other
Premium
  • 13988 Views
  • 17 replies
  • 0 likes

Spotify runs fine on laptop, but not on iPhone app

Premium, USAiPhone 16 Pro, running iOS 18.5AND MacBook Pro, running Sequoia 15.4.1My Question or IssueMy Premium account is paid up, and Spotify works fine on my laptop, but my iPhone app insists my last payment didn't go through, and is trying to ge...

Newbie

Premium, USA iPhone 16 Pro, running iOS 18.5 AND MacBook Pro, running Sequoia 15.4.1 My Question or Issue My Premium account is paid up, and Spotify works fine on my laptop, but my iPhone app ins...

osornios

Spotify Star

62 Views

1 replies

0 likes

Premium
  • 62 Views
  • 1 replies
  • 0 likes

Superuser Contribution The short Url´s doesn´t seem to work? I created it through sptfy.com.

My short url to spotify doesn´t work, it was created through sptfy.com, but i can´t reach that page neither. It has been like this for two days now.

Visitor

My short url to spotify doesn´t work, it was created through sptfy.com, but i can´t reach that page neither. It has been like this for two days now.

Gazorp

Newbie

10814 Views

10 replies

1 likes

  • 10814 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Audiobook says time used up when it is not

PlanPremium familyCountryCanada Device Samsung Galaxy s20 feOperating System My Question or IssueI am trying to listen to audiobooks but it says i havw used the 15 hours which i have not and when i search the time i have used it says the same ( 0 hou...

Newbie

  Plan Premium family Country Canada   Device  Samsung Galaxy s20 fe Operating System     My Question or Issue I am trying to listen to audiobooks but it says i h...

becobot

Visitor

5960 Views

22 replies

2 likes

Other
Subscription
  • 5960 Views
  • 22 replies
  • 2 likes

Changing email in app - Email already taken

My Question or IssueI have my account registered to my Yahoo email, and want to change it to my Gmail email.Couple weeks ago it said email was taken, so I logged in with it via google and deleted it. I waited the week for the deletion to complete, an...

Newbie

My Question or Issue I have my account registered to my Yahoo email, and want to change it to my Gmail email. Couple weeks ago it said email was taken, so I logged in with it via google and deleted...

Maxim

Spotify Star

85 Views

1 replies

0 likes

Account
Login
Other
  • 85 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

hi, i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t cl...

rh_1du1rw-s28

Newbie

57420 Views

22 replies

0 likes

  • 57420 Views
  • 22 replies
  • 0 likes

login doesn't work in app on older Mac

Setting up an older MacBook Air to be music/spotify machine. OS 10.12.6. Spotify site doesn't work in its Safari or Chrome browsers. Fine. I downloaded the app. Login fails. Says I've got the wrong PW/ID. I don't. I've tried a dozen times, quintuple ...

Newbie

Setting up an older MacBook Air to be music/spotify machine. OS 10.12.6.   Spotify site doesn't work in its Safari or Chrome browsers. Fine. I downloaded the app.   Login fails. Says I'...

Maxim

Spotify Star

87 Views

1 replies

0 likes

Login
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution Following count not updating on profile

PlanFree & PremiumCountryALLDeviceALLOperating SystemALL My Question or IssueThe following count on profile is not updating when following a new artist, but it does update when following a 'normal' account. Example:My current following count is '5', ...

Casual Listener

Plan Free & Premium Country ALL Device ALL Operating System ALL   My Question or Issue The following count on profile is not updating when following a new artist, but it does updat...

Kendxra

Visitor

8768 Views

21 replies

8 likes

Account
Other
  • 8768 Views
  • 21 replies
  • 8 likes

Superuser Contribution Dutch translation for Scroll is spelled incorrectly

PlanPremiumCountryThe NetherlandsDeviceDell Latitude 5550Operating SystemWindows 10 Enterprise My Question or IssueIn the Dutch language setting 'Scroll' is spelled incorrectly. There is no translation for 'scroll' so it should just be 'scroll'. But ...

Visitor

Plan Premium Country The Netherlands Device Dell Latitude 5550 Operating System Windows 10 Enterprise   My Question or Issue In the Dutch language setting 'Scroll' is spelled incorrect...

Joan

Moderator

289 Views

2 replies

0 likes

Other
  • 289 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

hinika

Newbie

287407 Views

529 replies

34 likes

Account
Free
  • 287407 Views
  • 529 replies
  • 34 likes

Can we PLEASE have 2FA now? It's 2024!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, this is the THIRD TIME I've had to reset my password due to suspicious activity. This wou...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So, thi...

Qyksynergy

Newbie

3371 Views

2 replies

29 likes

Login
Security
  • 3371 Views
  • 2 replies
  • 29 likes

Superuser Contribution How do I turn off the DJ voice?

I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...

Regular

I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...

slyyfox

Visitor

55980 Views

44 replies

159 likes

Other
  • 55980 Views
  • 44 replies
  • 159 likes

Solved!!Superuser Contribution No Pair Code

Everytime I login to a device it’s now asking for a pair code. I’ve checked my email, nothing. I’ve used Spotify.com/pair and it is even asking for a pair code.Everywhere I login it appears to ask for this now and I have no idea what’s going on.I tri...

Casual Listener

Everytime I login to a device it’s now asking for a pair code. I’ve checked my email, nothing. I’ve used Spotify.com/pair and it is even asking for a pair code. Everywhere I login it appears to as...

Venitab

Visitor

27948 Views

5 replies

0 likes

  • 27948 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Customer Service

How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account? Why is spotify such **bleep**? I meed actual help or i will have to cancel everything. PlanFree/PremiumCountry Device(iPhone 8, Samsung G...

Visitor

How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account?  Why is spotify such **bleep**? I meed actual help or i will have to cancel every...

user-removed

Not applicable

15741 Views

11 replies

4 likes

Account
  • 15741 Views
  • 11 replies
  • 4 likes

Will you keep your playlists if you join premium duo?

My husband and I want to set up a duo premium subscribtion. However, I want to listen to audiobooks, so I will have to be the manager of the account and invite him. However, will he be able to keep all his settings, playlists and favorites if he join...

Newbie

My husband and I want to set up a duo premium subscribtion. However, I want to listen to audiobooks, so I will have to be the manager of the account and invite him. However, will he be able to keep a...

AdamDamon

Spotify Star

158 Views

1 replies

0 likes

Account
Premium
Subscription
  • 158 Views
  • 1 replies
  • 0 likes

cant log in, it says no account is linked with the email put in

I'm trying to log in to an account for my daugter who was previously signed on via the family plan. Her iphone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an a...

Visitor

I'm trying to log in to an account for my daugter who was previously signed on via the family plan. Her iphone was restored and therefore needs to start from scratch. I have tried to log in using her...

natpata_

Newbie

252 Views

2 replies

0 likes

  • 252 Views
  • 2 replies
  • 0 likes