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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14593 Views

7 replies

11 likes

Security
  • 14593 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

551477 Views

991 replies

115 likes

Account
  • 551477 Views
  • 991 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

130898 Views

74 replies

12 likes

Account
Login
Premium
  • 130898 Views
  • 74 replies
  • 12 likes

ADS DANGEROUSLY LOUD = LAWSUIT

My Issue:Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out loud, don't tell me you can't control it. The freaking ...

Casual Listener

My Issue: Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out lo...

Myrthrax

Casual Listener

3184 Views

7 replies

12 likes

Account
Free
Other
  • 3184 Views
  • 7 replies
  • 12 likes

Superuser Contribution I dont receive any email from Spotify on my email (and I cant enter to my spotify account)

PlanPremiumCountryArgentinaDeviceMoto g 5Operating SystemAndroidMy Question or IssueI dont know why today my account logged out itself, and I couldn't enter with my password. So, I tried to reset my password but I never received the Email. When I get...

Casual Listener

Plan Premium Country Argentina Device Moto g 5 Operating System Android My Question or Issue I dont know why today my account logged out itself, and I couldn't enter with my password. So, I ...

Sirspiffyknickers

Newbie

6912 Views

11 replies

0 likes

Account
Login
Other
Premium
  • 6912 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution Spotify activity appearing on someone else’s device

PlanFree/PremiumCountry DeviceiPhone 14Operating SystemiOS 16 My Question or IssueWhenever I click on an artist or playlist it shows up on his account. have no idea why this is happening as we do not share an account and we are not on a family plan. ...

Casual Listener

Plan Free/Premium Country   Device iPhone 14 Operating System iOS 16   My Question or Issue Whenever I click on an artist or playlist it shows up on his account. have no idea why ...

ivylovesmusicduh

Casual Listener

3113 Views

9 replies

0 likes

Account
  • 3113 Views
  • 9 replies
  • 0 likes

Unable to log in or sign up(Web)

PlanFreeCountrySouth KoreaDevice&Operating SystemWindows 11, Web(Tried both Chrome and Edge) My Question or IssueThis account is a temporary account created to resolve issues with my main account. I’m in a paradoxical state: when I try to log in usin...

Casual Listener

Plan Free Country South Korea Device&Operating System Windows 11, Web(Tried both Chrome and Edge)   My Question or Issue This account is a temporary account created to resolve issues...

etothepii-1

Casual Listener

28 Views

1 replies

0 likes

Account
Login
  • 28 Views
  • 1 replies
  • 0 likes

Spotify me pide quitar todas las descargas de otro dispositivo

necesito eliminar el contenido descargado en mis otros dispositivos, pero no tengo acceso a ellos y esto me impide descargar las canciones en mi ordenador actual

Visitor

necesito eliminar el contenido descargado en mis otros dispositivos, pero no tengo acceso a ellos y esto me impide descargar las canciones en mi ordenador actual

Yen2005

Visitor

25798 Views

13 replies

10 likes

  • 25798 Views
  • 13 replies
  • 10 likes

Solved!!Superuser Contribution change username

i need to change my usernamei know we only use our email to login but i want to change it

Visitor

i need to change my username i know we only use our email to login but i want to change it

palacemusic

Regular

71098 Views

15 replies

10 likes

  • 71098 Views
  • 15 replies
  • 10 likes

Linking Podcast to a school account

We have created a podcast platform for our primary school students. I have this linked to my own personal spotify account. Is there a way to create a new spotify account for a school/business? And if so can I transfer all of our current podcasts we h...

Visitor

We have created a podcast platform for our primary school students. I have this linked to my own personal spotify account. Is there a way to create a new spotify account for a school/business? And if...

Billy-J

Spotify Star

53 Views

1 replies

0 likes

  • 53 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Customer Service

How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account? Why is spotify such **bleep**? I meed actual help or i will have to cancel everything. PlanFree/PremiumCountry Device(iPhone 8, Samsung G...

Visitor

How do i speak to a person? A human? Not this community post BS? How do i get someone who can access my account?  Why is spotify such **bleep**? I meed actual help or i will have to cancel every...

jasperzackery

Visitor

18348 Views

12 replies

4 likes

Account
  • 18348 Views
  • 12 replies
  • 4 likes

Can't Log In With Phone Number

PlanPremiumCountryEgyptDeviceWeb Browser on all devicesOperating SystemAndroid and Windows My Question or IssueTrying to log in to my Premium account on browser across multiple devices, Samsung Tab and Phone and Windows Google Chrome browser, using m...

Visitor

Plan Premium Country Egypt Device Web Browser on all devices Operating System Android and Windows   My Question or Issue Trying to log in to my Premium account on browser across multip...

Ihatespotiffysomuch

Casual Listener

642 Views

2 replies

0 likes

Account
Login
Premium
  • 642 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution i cancelled premium, then lost all of my liked songs.

before, when i had premium, i had over 1800 liked songs. now i only have 111. i had some in playlists, and tried to recover my playlists but there was nothing there. only an old playlist that was there when i first logged back into my account. i dont...

Casual Listener

before, when i had premium, i had over 1800 liked songs.  now i only have 111.  i had some in playlists, and tried to recover my playlists but there was nothing there.  only an old pla...

Orsian

Casual Listener

2432 Views

6 replies

0 likes

  • 2432 Views
  • 6 replies
  • 0 likes

GOT BILLED FOR PREMIUM AFTER FREE TRIAL WITH NO REMINDER EMAIL

it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but i got no email or notification of any kind remindin...

Casual Listener

it's seems that no matter how often this happens, they still aren't fixing anything. i signed up for the 30 day trial..i've barely used spotify in those 30 days and was planning on canceling it. but ...

Wafuwa

Casual Listener

691 Views

2 replies

1 likes

  • 691 Views
  • 2 replies
  • 1 likes

Following Bug

My Question or IssueWhenever I follow someone their follower numbers and my following numbers go up and stuck like that even if I quit following them. It does fix itself whenever it feels like it. I've tried to clear storage and reinstall the desktop...

Visitor

My Question or Issue Whenever I follow someone their follower numbers and my following numbers go up and stuck like that even if I quit following them. It does fix itself whenever it feels like it. ...

59 Views

0 replies

0 likes

Account
Other
Premium
  • 59 Views
  • 0 replies
  • 0 likes

Solved!! Cannot switch family plan member to a managed account

I'm following this spotify support article with instructions on how to switch a family plan member to a managed account.However when i follow the instructions, to Account>Manage Members>Select Member the only option available is a toggle for play exp...

Casual Listener

I'm following this spotify support article with instructions on how to switch a family plan member to a managed account. However when i follow the instructions, to Account>Manage Members&g...

Moehldf3

Newbie

920 Views

5 replies

0 likes

Premium
  • 920 Views
  • 5 replies
  • 0 likes

Solved!! I have a family premium plan but I have started getting ads

I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads

Visitor

I I have signed out and signed back in and uninstalled the app and reinstalled it but continue to get ads

glaucoboppre

Visitor

2281 Views

8 replies

0 likes

  • 2281 Views
  • 8 replies
  • 0 likes

Superuser Contribution Charged monthly fee on free premium account (3 month trial)

Hi Spotify.I signed up to the 3month premium trial on the 99c offer.Yet 2 months into the trial you have started charging me the normal premium monthly fee.How do i go about getting a refund? (and yes i have used that darn contact form numerous time ...

Regular

Hi Spotify. I signed up to the 3month premium trial on the 99c offer. Yet 2 months into the trial you have started charging me the normal premium monthly fee. How do i go about getting a refund? (...

Loszand

Visitor

2687 Views

17 replies

2 likes

Account
Free
Premium
Subscription
  • 2687 Views
  • 17 replies
  • 2 likes

Solved!!Superuser Contribution How do I turn off the DJ voice?

I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about 5 minutes, but now it's just annoying. I don't like...

Regular

I listen to a wide range of music, but it's often classical... and I don't really appreciate this AI guy telling me we're going to "hit it up" with some Chopin or some Mozart. It was funny for about ...

Roro111

Visitor

62745 Views

45 replies

166 likes

Other
  • 62745 Views
  • 45 replies
  • 166 likes

Superuser Contribution Spotify playing SAME ADS dispite disliking them

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSame ad dispite disliking. Stupid chase bank nobody wants to listen to "Maybe she lost it at ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Same ad...

lefan

Newbie

4079 Views

12 replies

7 likes

Account
Free
  • 4079 Views
  • 12 replies
  • 7 likes

Superuser Contribution Can't Sign in to Hulu with Spotify Premium/Hulu subscription (HELP)

PlanPremium w/ Hulu My Question or IssueI currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, it automatically switches to another account I no longer use. I tr...

Newbie

Plan Premium w/ Hulu   My Question or Issue I currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, it...

d-iana

Visitor

24470 Views

12 replies

0 likes

Account
Login
Premium
Subscription
  • 24470 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify doesn't work anymore on Galaxy watch 7

FreeCountryItalyDevice Samsung Galaxy watch 7My Question or IssueIn the last month or more, Spotify on my smartwatch doesn't match anymore with my account.The preview 3 months it have worked with any problem, so I can't understand why...

Visitor

  Free Country Italy Device  Samsung Galaxy watch 7 My Question or Issue In the last month or more, Spotify on my smartwatch doesn't match anymore with my account. The preview 3 mon...

Vasil

Moderator

132 Views

1 replies

0 likes

Account
Other
  • 132 Views
  • 1 replies
  • 0 likes

Solved!! Email address to creator account no longer works

My Question or IssueA previous staff member from my school set up an account on anchor.fm back in the day and uploaded a number of podcasts under the school's name. He passed on the account details before he left a few years ago but trying those deta...

Newbie

My Question or Issue A previous staff member from my school set up an account on anchor.fm back in the day and uploaded a number of podcasts under the school's name.   He passed on the...

guyismyname

Newbie

625 Views

4 replies

0 likes

Account
Login
Security
  • 625 Views
  • 4 replies
  • 0 likes