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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4990 Views
  • 1 replies
  • 9 likes
  • Security
  • 4990 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468302 Views
  • 977 replies
  • 111 likes
  • Account
  • 468302 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206580 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206580 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117922 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117922 Views
  • 72 replies
  • 12 likes

Logged out of Spotify can’t log back in and need to cancel premium

Was randomly logged out of Spotify and my password was changed and can’t access my old email and need to cancel Spotify premium subscription

  • Visitor
  • Was randomly logged out of Spotify and my password was changed and can’t access my old email and need to cancel Spotify premium subscription
  • ribezaz
  • Spotify Star
  • 113 Views
  • 1 replies
  • 1 likes
  • 113 Views
  • 1 replies
  • 1 likes

I want to keep my playlist and update to a plan with no commercials, but I

don’t have a computer need help with a person from your company I have account but stopped payment because I don’t like commercials!

  • Visitor
  • don’t have a computer need help with a person from your company I have account but stopped payment because I don’t like commercials!
  • Maxim
  • Spotify Star
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

How do I rearrange my songs in my playlist?

In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant

  • Visitor
  • In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
  • TanyaS
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! My Facebook was hacked

Hi my name is Shaun Barksdale and my Facebook was hacked and they changed my password and deleted my account. Due to this , I can no longer log into Spotify to change a payment or add an account or anything. Please help me resolve this issue because ...

  • Casual Listener
  • Hi my name is Shaun Barksdale and my Facebook was hacked and they changed my password and deleted my account. Due to this , I can no longer log into Spotify to change a payment or add an account or a...
  • MC85
  • Visitor
  • 3732 Views
  • 6 replies
  • 1 likes
  • 3732 Views
  • 6 replies
  • 1 likes

I can't login, something went wrong shows and nothing helps

PlanFamily PremiumCountryUKDeviceHuawei P30Operating System Android My Question or IssueA message "something went wrong" shows when I try to login. I reinstalled the app, it didn't work. I tried from a browser without success as well. Please help, my...

  • Visitor
  • Plan Family Premium Country UK Device Huawei P30 Operating System  Android    My Question or Issue A message "something went wrong" shows when I try to login. I reinstalled t...
  • frankensteingirl
  • Visitor
  • 7559 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 7559 Views
  • 6 replies
  • 0 likes

Superuser Contribution How do I stop someone hacking my spotify

Someone keeps hacking my account. I have changed my password and logged everyone out countless times. I have removed all 3rd party apps and followed all the suggested steps to secure my account a couple of times but after a few days someone manage to...

  • Casual Listener
  • Someone keeps hacking my account. I have changed my password and logged everyone out countless times. I have removed all 3rd party apps and followed all the suggested steps to secure my account a cou...
  • Lourayyd
  • Visitor
  • 3253 Views
  • 5 replies
  • 0 likes
  • 3253 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't login to Spotify even when I updated my password.

I downloaded Spotify then i was not able to login but I updated my password through Spotify official website. It is still showing incorrect combination

  • Visitor
  • I downloaded Spotify then i was not able to login but I updated my password through Spotify official website. It is still showing incorrect combination
  • Not applicable
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

I paid for a podcast and still don’t have access to it. How do I fix this?

I was charged $25 to my card and still do not have access to the podcast. How can I get a refund and have granted access to this podcast that I paid for?

  • Visitor
  • I was charged $25 to my card and still do not have access to the podcast. How can I get a refund and have granted access to this podcast that I paid for?
  • vheijnen
  • Visitor
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes

Cannot log in to Spotify because my old email address doesn't exist any longer

(Asking on behalf of a friend who cannot log in)Plan: PremiumCountry: FinlandDevice: Samsung Galaxy 23, Lenovo YogaOperating System: Android, Windows 11 My Question or IssueI have a new email address and the old one doesn't exist any longer.In order ...

  • Visitor
  • (Asking on behalf of a friend who cannot log in) Plan: Premium Country: Finland Device: Samsung Galaxy 23, Lenovo Yoga Operating System: Android, Windows 11   My Question or...
  • Maxim
  • Spotify Star
  • 119 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 119 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify's profile URL doesn't work in "Social Links" on Facebook

PlanPremiumCountryBrazilDevice(iPhone SE (2nd Generation) / DesktopOperating SystemiOS 13.5.1 / Windows 10 Pro My Question or IssueWhen i click on the URL, i get on Spotify Web Player or on the app (if i'am using mobile) but there is an error to show...

  • Regular
  •   Plan Premium Country Brazil Device (iPhone SE (2nd Generation) / Desktop Operating System iOS 13.5.1 / Windows 10 Pro   My Question or Issue When i click on the URL, i get on S...
  • Yordan
  • Moderator
  • 8483 Views
  • 10 replies
  • 0 likes
  • Account
    Other
  • 8483 Views
  • 10 replies
  • 0 likes

Superuser Contribution I keep getting signed out?

PlanFreeCountryUSDeviceOpera GX Browser WebsiteOperating SystemWindows 10 My Question or IssueHey, I just made my account yesterday and when I got back on the next day my password/email wasn't working even though I typed it in right, so I reset the p...

  • Casual Listener
  • Plan Free Country US Device Opera GX Browser Website Operating System Windows 10   My Question or Issue Hey, I just made my account yesterday and when I got back on the next day my pas...
  • Ivelina
  • Moderator
  • 148 Views
  • 3 replies
  • 0 likes
  • Account
  • 148 Views
  • 3 replies
  • 0 likes

I can't change my email. It keeps saying try again later

I kept trying to change my email for the past few months but it just won't work

  • Visitor
  • I kept trying to change my email for the past few months but it just won't work
  • ribezaz
  • Spotify Star
  • 93 Views
  • 1 replies
  • 1 likes
  • 93 Views
  • 1 replies
  • 1 likes

Sil

Sil

  • Visitor
  • Sil
  • ribezaz
  • Spotify Star
  • 120 Views
  • 1 replies
  • 1 likes
  • 120 Views
  • 1 replies
  • 1 likes

Logging in after getting new phone

I have a premium family account with access to my plan manager number (me) but can not login on new phone. Account associated with email isnot the account I was previously using,anyone help?

  • Casual Listener
  • I have a premium family account with access to my plan manager number (me) but can not login on new phone. Account associated with email is not the account I was previously using, anyone help? &nb...
  • Not applicable
  • 5436 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 5436 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Playlist is still here, but all the content is gone...

Hello I have a playlist where I added many tracks, and today I just noticed that all of them were gone. I was really doubting that all the tracks I had in became alltogether unavailable on Spotify so I checked in the options anyway to display the una...

  • Regular
  • Hello 🙂   I have a playlist where I added many tracks, and today I just noticed that all of them were gone. I was really doubting that all the tracks I had in became alltogether unavailable o...
  • Vasil
  • Moderator
  • 695 Views
  • 9 replies
  • 0 likes
  • Other
  • 695 Views
  • 9 replies
  • 0 likes

Superuser Contribution LOGIN Issues x2

I go to log in and it says "Invalid password" (I am 100% sure it is correct because I use a password manager, it was not incorrectly typed).So I go to reset my password and it says "This email address or username is not linked to a Spotify account".S...

  • Regular
  • I go to log in and it says "Invalid password" (I am 100% sure it is correct because I use a password manager, it was not incorrectly typed). So I go to reset my password and it says "This email addr...
  • Novy
  • Moderator
  • 219 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 219 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can’t log into my account, I forgot my password and I don't have e-mail

I can’t log into my account because I forgot my password, but I need an email to reset my password. but there is no email in the account.

  • Visitor
  • I can’t log into my account because I forgot my password, but I need an email to reset my password. but there is no email in the account.
  • Novy
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution Didn't recognize my usual password nor after reset 3 times.

Recently Spotify quit accepting my password. Three times I followed the steps to reset the password. Each time the program automatically logged me in after the reset - onto the web page. And I was able to log out and log back in using the new passwor...

  • Casual Listener
  • Recently Spotify quit accepting my password. Three times I followed the steps to reset the password. Each time the program automatically logged me in after the reset - onto the web page. And I was...
  • Maria
  • Moderator
  • 173 Views
  • 3 replies
  • 0 likes
  • 173 Views
  • 3 replies
  • 0 likes