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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 164091 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 164091 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11040 Views
  • 6 replies
  • 11 likes
  • Security
  • 11040 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 513151 Views
  • 986 replies
  • 112 likes
  • Account
  • 513151 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125397 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125397 Views
  • 74 replies
  • 12 likes

Solved!!Superuser Contribution Email has been changed with a typo, account recovery is not possible

I changed my account's email address for some reason and now recovery is not possible for the account. I've been using spotify for a long time, there are a huge number of songs in the library that are important to me, please help.User name *****

  • Casual Listener
  • I changed my account's email address for some reason and now recovery is not possible for the account. I've been using spotify for a long time, there are a huge number of songs in the library that ar...
  • anilla02
  • Visitor
  • 430 Views
  • 3 replies
  • 0 likes
  • Account
  • 430 Views
  • 3 replies
  • 0 likes

I got logged out and logged back in and all my music is gone

please help! Spotify logged me out of my account on both my computer and my phone and when I logged back in all my music was gone (no playlists or anything,) I had no followers and was following no one and it says I am on a 'free' account but I actua...

  • Visitor
  • please help! Spotify logged me out of my account on both my computer and my phone and when I logged back in all my music was gone (no playlists or anything,) I had no followers and was following no o...
  • Not applicable
  • 1292 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 1292 Views
  • 2 replies
  • 0 likes

no access to email

can't login and don't have access to my old email account

  • Visitor
  • can't login and don't have access to my old email account
  • AdamDamon
  • Spotify Star
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profile Picture

I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is it not going away

  • Casual Listener
  • I'm trying to remove my profile picture completely on my account. However, every time I do this it is still there. My account isn't linked to any external accounts or apps so it isn't that. So why is...
  • Gorgnzola
  • Visitor
  • 799 Views
  • 6 replies
  • 0 likes
  • Account
  • 799 Views
  • 6 replies
  • 0 likes

Old account

PlanFreeCountryUK DeviceLaptopOperating SystemWindows 11 My Question or IssueI used to have a Spotify account but hadn't used it for a long time.If I try and login I cant remember the password and the email address attached to it would have been an o...

  • Visitor
  • Plan Free Country UK   Device Laptop Operating System Windows 11   My Question or Issue I used to have a Spotify account but hadn't used it for a long time. If I try and login I...
  • URGENTHELPPLS
  • Visitor
  • 398 Views
  • 2 replies
  • 0 likes
  • Account
  • 398 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesn't work on Cellular Data on Android

PlanFreeCountryIndiaDeviceMotorola X4Operating SystemAndroid 9 Pie My Question or Issue Since almost a month now, whenever I use my Spotify on Cellular Data, It doesn't seem to work. It shows, "No internet connection available." However, on WiFi, it ...

  • Visitor
  •   Plan Free Country India Device Motorola X4 Operating System Android 9 Pie   My Question or Issue   Since almost a month now, whenever I use my Spotify on Cellular Data, I...
  • Treasurr
  • Newbie
  • 14474 Views
  • 31 replies
  • 4 likes
  • Account
    Free
  • 14474 Views
  • 31 replies
  • 4 likes

Unable to change country setting

PlanPremiumCountryUSA -> IndiaDeviceMacbook Chrome My Question or IssueI moved from USA to India few months ago. And I am not able to change country settingCountry setting:I tried changing the country setting. But, it is grayed out i.e disabled. I us...

  • Casual Listener
  • Plan Premium Country USA -> India Device Macbook Chrome      My Question or Issue I moved from USA to India few months ago. And I am not able to change country setting Cou...
  • avnikm
  • Visitor
  • 371 Views
  • 2 replies
  • 0 likes
  • Account
  • 371 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family Premium: Living under the same roof or not

PlanFamily PremiumCountryGermany/Greece My Question or IssueI'm a user of the Family-subscription and can't understand why you want to track the location via GPS to continue offering me a "Premium discount"? I pay for the family plan and it should no...

  • Casual Listener
  • Plan Family Premium Country Germany/Greece   My Question or Issue I'm a user of the Family-subscription and can't understand why you want to track the location via GPS to continu...
  • 11127926145
  • Newbie
  • 55302 Views
  • 28 replies
  • 47 likes
  • Account
    Premium
    Subscription
  • 55302 Views
  • 28 replies
  • 47 likes

Change Manager in my Premium Family Subscription

I would like to know how I change Manager in my Premium Family Subscription?? I am Manager, but I want to make my partner manager. PlanPremium Family CountryAustralia DeviceiPhone 15Operating System My Question or IssueI would like to know how I chan...

  • Visitor
  • I would like to know how I change Manager in my Premium Family Subscription?? I am Manager, but I want to make my partner manager.  Plan Premium Family  Country Australia  Device ...
  • AdamDamon
  • Spotify Star
  • 122 Views
  • 1 replies
  • 0 likes
  • Account
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Other Regions Ads

PlanPremiumCountryAustraliaDevicePixel 9 Pro and Acer Laptop My Question or IssueRecently, my Spotify Premium has started showing ads from Northern America, mainly the United States of America (e.g., Verizon).I have checked my region/country and it i...

  • Casual Listener
  • Plan Premium Country Australia Device Pixel 9 Pro and Acer Laptop   My Question or Issue Recently, my Spotify Premium has started showing ads from Northern America, mainly the United Sta...
  • Yordan
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cancelled premium, then lost all of my liked songs.

before, when i had premium, i had over 1800 liked songs. now i only have 111. i had some in playlists, and tried to recover my playlists but there was nothing there. only an old playlist that was there when i first logged back into my account. i dont...

  • Casual Listener
  • before, when i had premium, i had over 1800 liked songs.  now i only have 111.  i had some in playlists, and tried to recover my playlists but there was nothing there.  only an old pla...
  • Not applicable
  • 1906 Views
  • 4 replies
  • 0 likes
  • 1906 Views
  • 4 replies
  • 0 likes

Would like my old account from previous phone

My old account had five stations with close to 200 songs how do I get that back?

  • Visitor
  • My old account had five stations with close to 200 songs how do I get that back?
  • Not applicable
  • 3922 Views
  • 4 replies
  • 0 likes
  • 3922 Views
  • 4 replies
  • 0 likes

Deleted Playlist by Spotify after having changed plan

I created my Playlist before submitting the premium plan, then, after a few months I decided to go back to the free plan and suddenly all my Playlists has been deleted (not by me). How can I restore them? PlanFree/PremiumCountryItaly/ Hong KongDevice...

  • Visitor
  • I created my Playlist before submitting the premium plan, then, after a few months I decided to go back to the free plan and suddenly all my Playlists has been deleted (not by me).  How can I r...
  • Dwainew
  • Newbie
  • 413 Views
  • 2 replies
  • 0 likes
  • Account
  • 413 Views
  • 2 replies
  • 0 likes

Superuser Contribution Login problems

Hello PhilBern! I have the same problem as you. Did anyone help you? Could you finally solve it?I look for ward your reply.

  • Visitor
  • Hello PhilBern! I have the same problem as you. Did anyone help you? Could you finally solve it? I look for ward your reply.
  • Eni
  • Moderator
  • 333 Views
  • 2 replies
  • 0 likes
  • Account
  • 333 Views
  • 2 replies
  • 0 likes

Changed subscription from UK to India

PlanPremium UK to Premium IndiaCountryUK to India My Question or IssueI had a premium subscription in the UK that I cancelled and using the same email I subscribed to Premium in India where I am now. Premium has been working fine for months on my And...

  • Visitor
  • Plan Premium UK to Premium India Country UK to India   My Question or Issue I had a premium subscription in the UK that I cancelled and using the same email I subscribed to Premium in Indi...
  • Maxim
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant create a new account

PlanFreeCountrySpainDevicePersonal ComputerOperating SystemWindows 10 My Question or IssueI can't log in with my personal email . So I create a new Gmail account and i try to create a new Spotify Account.I enter all the details required on the form. ...

  • Casual Listener
  • Plan Free Country Spain Device Personal Computer Operating System Windows 10   My Question or Issue I can't log in with my personal email . So I create a new Gmail account and i try to...
  • PaulBattery
  • Casual Listener
  • 1136 Views
  • 6 replies
  • 0 likes
  • Account
  • 1136 Views
  • 6 replies
  • 0 likes

Superuser Contribution Music language filter

IT would be fantastic If Spotify finaly adres the foreign language music in users playlists!!! IT si so enoying to have to skipp every second song in every "recomandation" playlist, just because noone in Spotify team is listening to their users. Anyo...

  • Newbie
  • IT would be fantastic If Spotify finaly adres the foreign language music in users playlists!!! IT si so enoying to have to skipp every second song in every "recomandation" playlist, just because noon...
  • stcorbett
  • Visitor
  • 2087 Views
  • 4 replies
  • 4 likes
  • Account
    Other
    Premium
    Subscription
  • 2087 Views
  • 4 replies
  • 4 likes

Premium Plan not working

PlanStudent PremiumCountryIndia DeviceRealme 5, Asus Tuf F15Operating System(Android 10, Windows 10.) My Question or IssueI have paid for student premium, the plan shows up on my mobile but no matter how many times I log-out and log-in, it doesn't wo...

  • Visitor
  • Plan Student Premium Country India   Device Realme 5, Asus Tuf F15 Operating System (Android 10, Windows 10.)   My Question or Issue I have paid for student premium, the plan s...
  • Anyk17
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 133 Views
  • 1 replies
  • 0 likes

Can't change email

When I follow the steps to change my email I receive this error:"For your protection we are unable to process your request at the moment. Please try again later"

  • Casual Listener
  • When I follow the steps to change my email I receive this error: "For your protection we are unable to process your request at the moment. Please try again later"
  • Stellagoddammit
  • Visitor
  • 2196 Views
  • 5 replies
  • 1 likes
  • 2196 Views
  • 5 replies
  • 1 likes

Manager help

PlanPremium duoCountryAustraliaDevice Samsung SE20 mavbe My Question or IssueSo my husband and I was sharing the same account, so we where both managers. I have now brought premium duo and send myself an invite from his account. I then click the link...

  • Visitor
  • Plan Premium duo Country Australia Device  Samsung SE20 mavbe      My Question or Issue So my husband and I was sharing the same account, so we where both managers. I hav...
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
  • 153 Views
  • 1 replies
  • 0 likes