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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi there, I have a Danish Spotify account, but I live and study in the UK and I wanted to take advantage of the UniDays discount offer. However, even though I logged in to my student page and was redirected back to Spotify, I got a message that I was...
I can't download any additional songs due to the limitation. Songs on device 1=0 device 2=0 device 3=0Actions I took:-deleted app from all devices-reinstalled spotify⇒ no changeSeems as if your database entries are corruptPlease correct. Thanks
I do not remember my Spotify password and tried to change it through "Have you forgotten your password" -section. When I submit my gmail address, it'll will redirect me to a page where it says that I have to do this through my Facebook account, but t...
I have an original account with you guys (account 1) that i get charged on. The email account associated with Account 1 I had to delete due to issues. I want to cancel that account and payments. I also ended up creating a second account today that I ...
Hello, on December 25th I was invited to join Premium for Families by Jade Mallory. The automated email message is pasted below. "Welcome to the family Great news, Jade Mallory has invited you to join Premium for Family. This means you'll be able to ...
I got a new phone and when I went to login into Spotify I couldn't remember my password so I reset it. When I logged in all of my account settings were gone including my premium membership and playlist. I signed up again for premium but still no play...
cuando intento checar mi cuenta en mi iphone solo me aparece la opción de la versión gratuita y usualmente me enseña la opcion para actualizar a premium, ahora ya no me da esa opcion y ya no puedo ni escuchar musica en version gratuita, solo quiero t...
I just want an answer to this question. I created my Spotify account using Facebook, back when you couldn't have a Spotify account without Facebook, or whatever. Now things are a little different. Since I created my Spotify account with my Facebook a...
Me and my homemates were using spotify family. But today, it was suspended for me and another member of the family. But the one who makes the payment seemed Okey. So, just to be sure, I asked one of my friends for inviting me to different family. It ...
Hi I have two accounts and have accidentally uploaded my pre paid vouchers to the wrong account can
Hi. I have moved overseas in the last few months, from Australia to Colombia. I have changed my payment from an Aus credit card to a Colombian credit card because It seemed an obvious and normal process. Spotify continued to work normally, with an ex...
Hi, I change my subscription from premium to family but this month i will pay for both!!!! My e-mail is ****************@gmail.com but in my premium its ***********@comhem.se . This last e-mail i never use and i want to change it to the gmail adress ...
Hi, My account got hacked today, it's a very old account that i later synced with facebook. I can still log in through Facebook but the hacker changed the old password for the original username, deleted all my playlists and then changed the email add...
I am a Korean Exchange student currently living in Seoul and I want to get Spotify Premium but I cannot use my Korean credit card for the purchase and I don't have any American cards. How can I get Spotify Premium with my card
I recently signed up for the $0.99 for 3 months Premium Membership. I would like to subscribe to the $17.99 Family Premium Membership. Obviously, I want to take advantage of the super discounted 99 cents membership though. Is it therefore best to wai...
I created my spotify account in Brazil (originaly free, then upgraded to premium family). After moving to the UK, I was only able to update my country on payment settings (changing my credit card details and country to UK). HOWEVER, I cannot update m...
The email that's registered to my account, ********************@hotmail.co.uk, has now ceased to exist and is no longer active. I can't access this email at all. I've forgotten my password, and whenever I request a reset email, it sends the email to ...
Hi, I just forgot to pay my monthly fee and my premium subscription got back to free. As soon as I got the mail from Spotify I paid with PayPal and now I have a premium for family, all my playlists albums eetc are back, but all members of my family a...
Unbelievable that you would allow a user to enter an address, then not let them see it or change it. This is basic functionality of all computer systems. Your solution - cancel your account and sign up again - unbelievable! Worse again, your solution...
I have paid my monthly subscription by debit card, but Spotify is still requesting payment. My bank has confirmed payment to Spotify but nothing on Spotify is showing this. I have filled out 2 request forms regarding this and have received no reply a...