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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4814 Views
  • 1 replies
  • 9 likes
  • Security
  • 4814 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466845 Views
  • 976 replies
  • 111 likes
  • Account
  • 466845 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206156 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206156 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114896 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114896 Views
  • 72 replies
  • 12 likes

Plans that include adult and child.

PlanFree/PremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy daughter (under 18) lives with my ex (so not the same address as mine). Can I get an acc...

  • Casual Listener
  • Plan Free/Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My daughte...
  • Maxim
  • Spotify Star
  • 174 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 174 Views
  • 3 replies
  • 0 likes

Superuser Contribution Porque estoy escu hando anuncios si pague por plan premium?

En los podcast ahora me está apareciendo anuncios de publicidad siendo que tengo plan justamente para no tenerla??? Donde reclamo

  • Visitor
  • En los podcast ahora me está apareciendo anuncios de publicidad siendo que tengo plan justamente para no tenerla??? Donde reclamo
  • ELENA30
  • Casual Listener
  • 10146 Views
  • 30 replies
  • 11 likes
  • 10146 Views
  • 30 replies
  • 11 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • rrrraa
  • Newbie
  • 160608 Views
  • 131 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 160608 Views
  • 131 replies
  • 7 likes

Superuser Contribution I've lost access to my Spotify account that was linked to my Facebook

I've lost access to my Spotify account that was linked to my Facebook account, but I no longer have access to that Facebook account. I still have the email associated with that Facebook account, but the email for that Facebook account has changed

  • Visitor
  • I've lost access to my Spotify account that was linked to my Facebook account, but I no longer have access to that Facebook account. I still have the email associated with that Facebook account, but ...
  • Vasil
  • Moderator
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Plan duo, al aceptar la invitación mi esposa no es premium

Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?

  • Visitor
  • Cambie mi cuenta a duo para invitar a mi esposa y al aceptar le dice que ya es premium duo pero al entrar de nuevo a la app sigue sin ser premium. Cómo lo soluciono?
  • Jorgej1
  • Newbie
  • 99 Views
  • 2 replies
  • 0 likes
  • 99 Views
  • 2 replies
  • 0 likes

Superuser Contribution I am being charged for two accounts and need a credit and cancellation of one.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OscarDC
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t log in via facebook

I have a premium account and have only ever logged in via Facebook. Suddenly I was logged out of Spotify and cannot log back in. I follow the steps of logging in via facebook and it says “this email and password combination is incorrect”. This is on ...

  • Casual Listener
  • I have a premium account and have only ever logged in via Facebook. Suddenly I was logged out of Spotify and cannot log back in. I follow the steps of logging in via facebook and it says “this email ...
  • biancaobt
  • Visitor
  • 2302 Views
  • 5 replies
  • 0 likes
  • 2302 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into my artist account !

Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm getting emails from Spotify to my account, but when I...

  • Casual Listener
  • Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm ge...
  • Blerblck
  • Newbie
  • 8204 Views
  • 7 replies
  • 0 likes
  • 8204 Views
  • 7 replies
  • 0 likes

can't access my account

I can't access my account. It is not a password issue, i can't even get in that far

  • Visitor
  • I can't access my account. It is not a password issue, i can't even get in that far
  • Jose_M
  • Spotify Star
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Connection to Facebook not working

PlanPremiumCountryUS DeviceWindows Store app on Desktop Operating SystemWindows 10 My Question or IssueMy account is a non-Facebook account. I've been trying to connect my account to FB. I open the Spotify desktop app. Click Connect to Facebook. I lo...

  • Casual Listener
  • Plan Premium Country US   Device Windows Store app on Desktop  Operating System Windows 10    My Question or Issue My account is a non-Facebook account. I've been tryin...
  • Franky8
  • Visitor
  • 21586 Views
  • 29 replies
  • 3 likes
  • Account
  • 21586 Views
  • 29 replies
  • 3 likes

Spotify only able to access my Facebook's name and profile picture and not friendlist.

PlanPremium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added my Facebook account to Spotify and Spotify doesn't show my Facebook friends nor able to acess the...

  • Casual Listener
  • Plan Premium   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added my Facebook a...
  • Jose_M
  • Spotify Star
  • 230 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 230 Views
  • 6 replies
  • 0 likes

Issue Accessing My Spotify Premium Features

I’m currently unable to access Spotify Premium features, and I’m being prompted to upgrade to Premium, even though I believe I already had a Premium subscription. Here are the details of my situation:1. My account is linked to this email: [your Gmail...

  • Visitor
  • I’m currently unable to access Spotify Premium features, and I’m being prompted to upgrade to Premium, even though I believe I already had a Premium subscription.   Here are the details of my ...
  • Maxim
  • Spotify Star
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo cambiar mi contraseña

Plan Premium Family Country Colombia Device Phone Vivo and PC Windows Operating System Android and Windows My Question or Issue Quiero cambiar mi contraseña porque tengo un podcast y no lo puedo abrir desde la PC, olvide la contraseña, le di a olvida...

  • Visitor
  • Plan Premium Family Country Colombia   Device Phone Vivo and PC Windows Operating System Android and Windows   My Question or Issue Quiero cambiar mi contraseña porque...
  • Vasil
  • Moderator
  • 80 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 80 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to make Liked songs playlist public?

PlanPremiumCountry Device(Samsung Galaxy S7)Operating System(Android Oreo) My Question or IssueHow can I make my "Liked Songs" playlist public so people can see it?

  • Casual Listener
  • Plan Premium Country   Device (Samsung Galaxy S7) Operating System (Android Oreo)   My Question or Issue How can I make my "Liked Songs" playlist public so people can see it?
  • DullDemon47
  • Regular
  • 140714 Views
  • 11 replies
  • 45 likes
  • Account
    Premium
  • 140714 Views
  • 11 replies
  • 45 likes

Superuser Contribution Email verification doesn't work.

I changed my email in my account but when I click on the verification link that is emailed to me, it keeps saying it didn't work and to resend the email. I've tried two different browsers on my computer and also on my phone. Same issue every time.

  • Visitor
  • I changed my email in my account but when I click on the verification link that is emailed to me, it keeps saying it didn't work and to resend the email. I've tried two different browsers on my compu...
  • Yordan
  • Moderator
  • 4837 Views
  • 21 replies
  • 1 likes
  • 4837 Views
  • 21 replies
  • 1 likes

Can’t claim my artist profile

I am signing up for Spotify for Artists. I have registered my email, etc It takes me to the “What profile are you claiming?” Window.I cannot find my artist name. My song has been released on Spotify already

  • Visitor
  • I am signing up for Spotify for Artists. I have registered my email, etc It takes me to the “What profile are you claiming?” Window. I cannot find my artist name. My song has been released on Spot...
  • Maxim
  • Spotify Star
  • 68 Views
  • 1 replies
  • 0 likes
  • 68 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

  • Casual Listener
  • Hi, I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't fin...
  • TMac93
  • Newbie
  • 561973 Views
  • 12 replies
  • 24 likes
  • 561973 Views
  • 12 replies
  • 24 likes

Account

I got randomly logged out, so I went to log in and it says “your email or password is incorrect.” So I go to change my password and it says “email is not found in Spotify database” or something like that, so I’m confused and haven’t been able to use ...

  • Casual Listener
  • I got randomly logged out, so I went to log in and it says “your email or password is incorrect.” So I go to change my password and it says “email is not found in Spotify database” or something like ...
  • 31pnjlauqezjc325zhqc
  • Casual Listener
  • 181 Views
  • 3 replies
  • 0 likes
  • Account
  • 181 Views
  • 3 replies
  • 0 likes