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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8711 Views
  • 1 replies
  • 9 likes
  • Security
  • 8711 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478060 Views
  • 979 replies
  • 111 likes
  • Account
  • 478060 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209854 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209854 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119959 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119959 Views
  • 72 replies
  • 12 likes

Someone uploaded music without permission.

Hello, Some one has put music up on the Spotify service that I recorded years ago without my permission. How do I get it taken down? Thanks in advance. Matt

  • Casual Listener
  • Hello,   Some one has put music up on the Spotify service that I recorded years ago without my permission. How do I get it taken down?   Thanks in advance.   Matt
  • Jordi
  • Community Legend
  • 4931 Views
  • 1 replies
  • 0 likes
  • Premium
  • 4931 Views
  • 1 replies
  • 0 likes

Can't delete my account - HELP

Hello everyone I hope this message gets read by some kind of admin because I'm really tired of this situation.I've sent 4 messages using the contact form to the spotify support asking for the DELETE OF MY ACCOUNT.Well it's been over 3 weeks now that ...

  • Visitor
  • Hello everyone I hope this message gets read by some kind of admin because I'm really tired of this situation. I've sent 4 messages using the contact form to the spotify support asking for the ...
  • Jordi
  • Community Legend
  • 233 Views
  • 1 replies
  • 1 likes
  • Account
  • 233 Views
  • 1 replies
  • 1 likes

2 Accounts

I Have one Free Account with my Facebook email and one premium account with another email. I want to transfer my premium account to my Facebook email?? How do I do that?

  • Newbie
  • I Have one Free Account with my Facebook email and one premium account with another email. I want to transfer my premium account to my Facebook email?? How do I do that?
  • Jordi
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
  • 152 Views
  • 1 replies
  • 0 likes

Accidently started an account under facebook and paid for premium.

Okay. Where in the world do I find the answers I need. I Have tried starting 3 comments in here so I am just going to hope this ends up where someone can help me. Sorry if it is not where it belongs.I accidently paid for a premium account on a accoun...

  • Casual Listener
  • Okay.  Where in the world do I find the answers I need.  I Have tried starting 3 comments in here so I am just going to hope this ends up where someone can help me.  Sorry if it is not...
  • Janine4000
  • Casual Listener
  • 135 Views
  • 1 replies
  • 0 likes
  • Other
  • 135 Views
  • 1 replies
  • 0 likes

Brand new pin doesn't works?!!

I just purchased a gift card and when I tried to use the brand new code that wasn't scratched yet At the back of the card it said that it was already used!!! Really???? Funny cause it was a brand new card! I tried to contact agents from Spotify and t...

  • Casual Listener
  • I just purchased a gift card and when I tried to use the brand new code that wasn't scratched yet At the back of the card it said that it was already used!!! Really???? Funny cause it was a brand new...
  • GRACIELA_ELORZA
  • Casual Listener
  • 150 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 150 Views
  • 2 replies
  • 0 likes

cant log in

Everytime i try to login it directs me to facebook and then it says webpage not available. So i basically cant use the service im paying for...

  • Newbie
  • Everytime i try to login it directs me to facebook and then it says webpage not available. So i basically cant use the service im paying for...
  • Buu
  • Casual Listener
  • 216 Views
  • 2 replies
  • 1 likes
  • Login
  • 216 Views
  • 2 replies
  • 1 likes

Receipt must include personal data

Hi there Because of tax issues, I must have my personal information (ie: Full Name, Billing Address, Date, TaxID) included in your receipts.Is that possible?Thanks in advance Bubblerito

  • Casual Listener
  • Hi there   Because of tax issues, I must have my personal information (ie: Full Name, Billing Address, Date, TaxID) included in your receipts. Is that possible? Thanks in advance &nbsp...
  • bubblerito
  • Casual Listener
  • 694 Views
  • 4 replies
  • 1 likes
  • Subscription
  • 694 Views
  • 4 replies
  • 1 likes

My country changed but my profil doesn't want to...

Hi all, I'm in a foreign country for more than 15days, and now my spotify doesn't work.I tried to change my country information on my account but I can't. It just show me my home county.I am travelling for more than a year so need to change it! I nee...

  • Newbie
  • Hi all,   I'm in a foreign country for more than 15days, and now my spotify doesn't work. I tried to change my country information on my account but I can't. It just show me my home county. ...
  • atom1989
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
  • 193 Views
  • 1 replies
  • 0 likes

Charged 3 times

Just checked my credit card bill and I've had £9.99 charged 3 times this month. I've been a subscriber for years so this isn't user error.How do I get this resolved and refunded?

  • Regular
  • Just checked my credit card bill and I've had £9.99 charged 3 times this month. I've been a subscriber for years so this isn't user error. How do I get this resolved and refunded?
  • atom1989
  • Community Legend
  • 327 Views
  • 4 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 327 Views
  • 4 replies
  • 2 likes

can't get premium account back

I am trying to activated spotify premium with an activation code and my email adres. but he says my email address isn't correct. Can you help me?

  • Casual Listener
  • I am trying to activated spotify premium with an activation code and my email adres. but he says my email address isn't correct. Can you help me?
  • ln_peters
  • Casual Listener
  • 207 Views
  • 1 replies
  • 0 likes
  • Premium
  • 207 Views
  • 1 replies
  • 0 likes

Como assino uma conta Familia? Pois não acho dentro do APP uma opção!

Queria mudar minha conta premium para uma conta familia mais não acho opção para isso nem no APP para Android nem para PC me ajudem!

  • Visitor
  • Queria mudar minha conta premium para uma conta familia mais não acho opção para isso nem no APP para Android nem para PC me ajudem!
  • Jason
  • Spotify Legend
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

My account

Necesito ayuda por favor hice dos cargos a mi tarjeta y aún no tengo premium ya reinicie mi cuenta y nada que hago?

  • Newbie
  • Necesito ayuda por favor hice dos cargos a mi tarjeta y aún no tengo premium ya reinicie mi cuenta y nada que hago?
  • Jason
  • Spotify Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Got Premium but it is not connecting through Fido

I created an account without going through Fido. I should have Premium through Fido but it is not connecting. Can my user ID and email be reset or deleted so I can try to connect properly? Thanks for your help!

  • Newbie
  • I created an account without going through Fido. I should have Premium through Fido but it is not connecting. Can my user ID and email be reset or deleted so I can try to connect properly? Thanks for...
  • Jason
  • Spotify Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Two accounts that I can't link

Hi, I have two accounts:one linked with fb but the other just my Gmail. How can I link both? I tried to delete one of them but I couldn't either. Thanks for your help.

  • Visitor
  • Hi, I have two accounts:one linked with fb but the other just my Gmail. How can I link both? I tried to delete one of them but I couldn't either. Thanks for your help.
  • Jason
  • Spotify Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
  • 145 Views
  • 1 replies
  • 0 likes

Remove facebook login and use email

Hi is there anyway I can change my login details ?I want wrid of fb but cant delete it due to me only being able to login to my spotify via fb credentials.

  • Casual Listener
  • Hi is there anyway I can change my login details ? I want wrid of fb but cant delete it due to me only being able to login to my spotify via fb credentials.
  • Jason
  • Spotify Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
  • 191 Views
  • 1 replies
  • 0 likes

I need help in deleting account linked to Facebook and make a new one using the same email address.

I emailed customer service but they haven't gotten back to me yet. I was hoping the admins or the support team could delete the account I have that's connected to Facebook. I want to make a new account but the problem is that is says I'm using the sa...

  • Newbie
  • I emailed customer service but they haven't gotten back to me yet. I was hoping the admins or the support team could delete the account I have that's connected to Facebook. I want to make a new accou...
  • Jason
  • Spotify Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • Account
  • 261 Views
  • 1 replies
  • 0 likes

Inquiry about student discount re-verification

Hi community, I'm currently on the Spotify US student discount plan and want to know if Spotify will notify once 12 months have passed (from when I first got on this student plan) to re-verify my student status. Otherwise, will Spotify automatically ...

  • Newbie
  • Hi community,   I'm currently on the Spotify US student discount plan and want to know if Spotify will notify once 12 months have passed (from when I first got on this student plan) to re-veri...
  • Jason
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 302 Views
  • 1 replies
  • 0 likes

Unselected songs are removed

Hi, My problem is that when i try to remove a marked song from my playlist,another "random" song will be removed instead (surely there is a pattern,but since I have no clue which song that is removed instead its difficult to figureout anything on my ...

  • Newbie
  • Hi,   My problem is that when i try to remove a marked song from my playlist, another "random" song will be removed instead (surely there is a pattern, but since I have no clue which song th...
  • Jason
  • Spotify Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Other
  • 153 Views
  • 1 replies
  • 0 likes

Cannot log into Spotify iOS app

I am a Spotify user and I have the Spotify app on my iPhone. Before it used to work perfectly, but recently I restored my iPhone with iTunes. I reinstalled the Spotify app; but, when I try to log in I get the error message that my email address is al...

  • Visitor
  • I am a Spotify user and I have the Spotify app on my iPhone. Before it used to work perfectly, but recently I restored my iPhone with iTunes. I reinstalled the Spotify app; but, when I try to log in ...
  • Jason
  • Spotify Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes