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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I've tried everything. Cancelled my premium subscription, offloaded the program, sent them emails . . . any help would be appreciated.
I'm trying to unsubscribe my premium account, but everytime, after entering my facebook password i get this error: Oops! Something went wrong, please try again or check out our help area About your subscription (see attachement) Please cancel my subs...
I upgraded to Premium for a month due to doing lots of travelling and wanting the offline function, but I'd now like to downgrade back to Unlimited, but can't find the option anywhere? Only option I see is to go to free which I don't want to do. Coul...
I never used my subscription and canceled the day you charged me - can I get credit?
I payed for premium but I did not get 2 months for free as advertised on the start page? The account information says that I will be billed again in 1 month. //Martin
I had a Spotify account (different to current) that was premium. Now I cant remember which email or any details of it (only know what credit card I used) but can not cancel and the payment is still being charged to my credit card. What can I do to st...
Heya!, So I'm stuck in this weird situation, I've been a spotify user since launch and a premium for quite some time. I generally login into spotify using my Facebook details and one day I accidentally logged into my account from my friends computer....
I bought a 10€ gift card yesterday, went home with it. Filled in the code and then i got this message 'prepaid code not available in this country'. I went back to the store with the gift card explaining them everything and showed some proof so they g...
So my playlists are all deleted and anyone I followed no longer shows up. My "my songs" is still there. Also, if I can get a song to play, it will only play for about one minute and thirty seconds before stopping. What's going on? I signed up for the...
Hi! I received a mail in both French and Spanish as I have both PayPal accounts, and it stated that if I changed my payment method to PayPal I'd get three months for the price of one (0,99€). I already had a premium account in Spain and (thru the ema...
I recently made an account when I heard about the Premium deal going on and at the urging of a friend. Upon creating my account, I immediately bought the premium deal going on, and it went through without any problems. After downloading the Spotify p...
I purchased a e-gift card yesterday and went through the process of payment and everything. I was told that I would be given the option to print the gift card, but was never given that option. After paying it said there was a problem with the transac...
I have a problem regarding my Spotify Account. Two years ago I registered at Spotify with my Facebook Account. Since then my user name is: 1140133894. I have a Spotify premium account for students. I deleted the Spotify App in my Facebook account acc...
I keep getting the following message: Sorry, we couldn't process your order. Please review our Payment FAQ for common issues and then try again. Contact our customer support if the problem remains.I am trying to become a member and trying amex, maste...
Sehr geehrte Damen und Herren, ich würde mich freuen Sie würden die: BA Gera zu den unterstützden Universitären Einrichtungen hinzufügen, so dass Nutzer dieser Einrichtung ebenfalls den Studenten-Rabatt wählen können. Über eine Mitteilung ab wann die...
I subscribed for the first time for premium. Then on facebook, I saw an ad for half price for college students. I submitted my schedule and was accepted for the half price rate, but still get charged the full amount. I emailed someone, and got a resp...
this will be my third attempt to get help with issue. I'm unable to access my account because I can't remember my password AND the email that I had originally set up the account with is inactive. please help me reset these. the irony is I can't even ...
Hello , I received this email today We're sorry but we haven't been able to renew your subscription this month.. Change or Update your payment method here » Unfortunately this happened because we were unable to receive payment from you.Problems can s...
I have tried over and over again to delete my premium trial. I did it once before the renewal date but still got charged. So I've come back and tried 3 more times. The last time finally worked but I'm still stuck paying for a service that I don't wan...
Someone changed my email and password and is using my premium account. Do I need to just cancel this accound and start over or is there a way to recover my account? Please help. Support messages are being replied to the wrong email address so I am no...