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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 401581 Views
  • 958 replies
  • 107 likes
  • Account
  • 401581 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1172676 Views
  • 119 replies
  • 112 likes
  • Account
  • 1172676 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99374 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99374 Views
  • 68 replies
  • 10 likes

Information about premium?

I really thought I would be able to find this information easily somewhere on the Spofity website, but no matter where I go it's just "GIVE US UR MONEY!!!!" Look, all I want is some information about Premium. And here are my questions: 1) Does it get...

  • Regular
  • I really thought I would be able to find this information easily somewhere on the Spofity website, but no matter where I go it's just "GIVE US UR MONEY!!!!"   Look, all I want is some inform...
  • Peter__
  • Community Legend
  • 404 Views
  • 4 replies
  • 0 likes
  • Premium
  • 404 Views
  • 4 replies
  • 0 likes

UK account from Canada

Spotify team, I am abroad in Canada but have been paying as a subscriber in the UK where I am a permanent resident. After changing smart phone it took an hour to download spotify as google play did not list it in Canada. Had to do a manual install No...

  • Visitor
  • Spotify team,   I am abroad in Canada but have been paying as a subscriber in the UK where I am a permanent resident.   After changing smart phone it took an hour to download spotif...
  • Adam
  • Roadie
  • 654 Views
  • 8 replies
  • 0 likes
  • 654 Views
  • 8 replies
  • 0 likes

Can't switch from unlimited to premium

When I redeemed my gift card I accidentally subscribed to unlimited while I meant to get premium. I didn't even know there was unlimited and don't want it. Now It won't let me switch even though it claims it was hell

  • Newbie
  • When I redeemed my gift card I accidentally subscribed to unlimited while I meant to get premium. I didn't even know there was unlimited and don't want it. Now It won't let me switch even though it c...
  • Josh
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Can't open spotify!

I have updated my credit card. now I can't open Spotify  

  • Newbie
  • I have updated my credit card. now I can't open Spotify  
  • Sam
  • Spotify
  • 283 Views
  • 2 replies
  • 0 likes
  • 283 Views
  • 2 replies
  • 0 likes

Unable to update credit card?

The old card I used for my subscription expired; I'm trying to update and entered all my card info correctly, but after clicking "Confirm Details" I get the following error: Could not update payment detailsSorry, we could not update your payment deta...

  • Regular
  • The old card I used for my subscription expired; I'm trying to update and entered all my card info correctly, but after clicking "Confirm Details" I get the following error:   Could not upda...
  • Peter__
  • Community Legend
  • 434 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 434 Views
  • 3 replies
  • 0 likes

My Account

When i created my account i used my Facebook account. I do not want to use my Facebook account anymore. How do i switch it to my email addresss?

  • Newbie
  • When i created my account i used my Facebook account. I do not want to use my Facebook account anymore. How do i switch it to my email addresss?
  • Peter__
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Files delete

Hi.I realised, That when I delete the file from downloads, ot has no influence on the storage. There is no change. Used storage remains the same. Can someone explain how to delete-get out files from mobile storage in order to insrease the capacity? T...

  • Music Fan
  • Hi. I realised, That when I delete the file from downloads, ot has no influence on the storage. There is no change. Used storage remains the same. Can someone explain how to delete-get out files fro...
  • jara_vyoral
  • Music Fan
  • 328 Views
  • 5 replies
  • 0 likes
  • Account
  • 328 Views
  • 5 replies
  • 0 likes

Files size/download speed

I found different sizes of the same file, depending on the download speed. When quicker download (20Mbs), the file took 40MB of storage, when slow one (5Mbs) even 170MB! I thought OS just creates imaginary file size basing on the speed and than turné...

  • Music Fan
  • I found different sizes of the same file, depending on the download speed. When quicker download (20Mbs), the file took 40MB of storage, when slow one (5Mbs) even 170MB! I thought OS just creates ima...
  • jara_vyoral
  • Music Fan
  • 538 Views
  • 4 replies
  • 0 likes
  • Account
  • 538 Views
  • 4 replies
  • 0 likes

Solved!! Unlimited Still playing adverts...

I've had spotify unlimited for 3 months now, it was fine up until this month when it started playing adverts. The reason for this is because I lost my debit card so had to order a new one and obviously all my details changed...I have updated my card ...

  • Casual Listener
  • I've had spotify unlimited for 3 months now, it was fine up until this month when it started playing adverts.   The reason for this is because I lost my debit card so had to order a new one an...
  • Peter__
  • Community Legend
  • 1129 Views
  • 7 replies
  • 0 likes
  • 1129 Views
  • 7 replies
  • 0 likes

cancelar suscripcion de prueba gratis

Deseo Cancelar formalmente mi suscripcion de prueba gratis -. Favor de Tomar Las Medidas necesarias Unas cuentos Efectos -. Muchas gracias. -

  • Newbie
  • Deseo Cancelar formalmente mi suscripcion de prueba gratis -. Favor de Tomar Las Medidas necesarias Unas cuentos Efectos -. Muchas gracias. -
  • Peter__
  • Community Legend
  • 575 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 575 Views
  • 1 replies
  • 0 likes

Spotiify website keeps switching language to Spanish

I'm currently in Spain and whenever I click on some links on the help pages the new page opens in Spainish. So I switch back to English, but I'm landing on this page https://support.spotify.com/us/. I then navigate again to what I want, but when I co...

  • Music Fan
  • I'm currently in Spain and whenever I click on some links on the help pages the new page opens in Spainish. So I switch back to English, but I'm landing on this page https://support.spotify.com/us/. ...
  • Peter__
  • Community Legend
  • 940 Views
  • 3 replies
  • 0 likes
  • 940 Views
  • 3 replies
  • 0 likes

Wrong ads language

Hello, I Have a fresh clean install (2 times reinstall), Ip located in belgium, language set to French, and ADS are in ... Dutch .... ? Why ?!? What's wrong with the language ads ?? Thanks !

  • Casual Listener
  • Hello,  I Have a fresh clean install (2 times reinstall), Ip located in belgium,  language set to French, and ADS are in ... Dutch .... ? Why ?!?   What's wrong with the language...
  • xork
  • Casual Listener
  • 253 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 253 Views
  • 2 replies
  • 0 likes

I'm being double charged

I have tried to contact spotify directly however the online form is not working. I have been charged twice a month for the last few months for my single account.

  • Casual Listener
  • I have tried to contact spotify directly however the online form is not working.  I have been charged twice a month for the last few months for my single account.
  • Peter__
  • Community Legend
  • 152 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 152 Views
  • 2 replies
  • 0 likes

I can't cancel my premium subscription

Hi I can't cancel my premium subscription, when I log on my laptop it says I'm using Spotify free, which I definitely am not. How can I solve this? Thanks

  • Newbie
  • Hi    I can't cancel my premium subscription, when I log on my laptop it says I'm using Spotify free, which I definitely am not. How can I solve this?   Thanks
  • Jamie
  • Spotify Legend
  • 955 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 955 Views
  • 1 replies
  • 0 likes

Duplicate Facebook Spotify Account (lost all my playlists)

Help =( all my playlists are gone because of a duplicate account when i connected to facebook. I can see my account on my friends list but when I login I have nothing. I have no subscriptions anymore and no more followers

  • Newbie
  • Help =( all my playlists are gone because of a duplicate account when i connected to facebook. I can see my account on my friends list but when I login I have nothing. I have no subscriptions anymore...
  • Jamie
  • Spotify Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Cancel my account free/open is imposible

I have send 3 messages to spotify and no good answer for cancel my free/ooen account is impossible mission, what can i do?

  • Visitor
  • I have send 3 messages to spotify and no good answer for cancel my free/ooen account is impossible mission, what can i do?
  • Jamie
  • Spotify Legend
  • 212 Views
  • 3 replies
  • 0 likes
  • 212 Views
  • 3 replies
  • 0 likes

A month or two ago I mailed you guys about my problem

You guys didn't quite help me through the mail conversation and it ended up with you wanting me to write about my problem on this page. So I bought this premium card loaded with 300 sek. The PIN-code print was merged with the glue on the silver thing...

  • Casual Listener
  • ...IN-code print was merged with the glue on the silver thing covering the PIN-code. So my card didn't have a full pin-code.. Basically I want to show you guys the card (but not public like this) and t...
  • Peter__
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes

My account isn't going away!!

The email said they confirmed that my account was going away in 48 hours and it hasn't!! How do i know when it's deleted?

  • Visitor
  • The email said they confirmed that my account was going away in 48 hours and it hasn't!! How do i know when it's deleted?
  • Greg
  • Roadie
  • 284 Views
  • 5 replies
  • 0 likes
  • 284 Views
  • 5 replies
  • 0 likes

Lost premium account because of facebook trouble

Hello.I have a problem with my Spotify account.I had ordered spotify premium account, but after a while I got tired of all the notifications on facebook, so i deleted the spotify app there.and when i tryed to log inn to spotify again, i suddently got...

  • Newbie
  • Hello. I have a problem with my Spotify account. I had ordered spotify premium account, but after a while I got tired of all the notifications on facebook, so i deleted the spotify app there. ...
  • Peter__
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 210 Views
  • 1 replies
  • 0 likes

IPhone app completely broken. Please help

The iPhone app is broken. It keep spinning when trying to load the playlist or profile screens. Deleted and re installed the app twice. Tried 3G / wifi. Tried Facebook login. Tried a friend's account. Tried again after a day. Still no luck. How the h...

  • Newbie
  • The iPhone app is broken. It keep spinning when trying to load the playlist or profile screens. Deleted and re installed the app twice. Tried 3G / wifi. Tried Facebook login. Tried a friend's account...
  • Christoffer
  • Community Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • Other
  • 155 Views
  • 1 replies
  • 0 likes