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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412215 Views
  • 965 replies
  • 108 likes
  • Account
  • 412215 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179399 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179399 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100964 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100964 Views
  • 68 replies
  • 10 likes

Superuser Contribution My account got Hacked

Plan PremiumCountry Italy DevicePX,HUAWEIOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account got hacked, i changed the password but the person still enters into my account

  • Casual Listener
  • Plan Premium Country Italy     Device PX,HUAWEI Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My account got hacked, i changed the...
  • Petya
  • Community Legend
  • 626 Views
  • 1 replies
  • 0 likes
  • 626 Views
  • 1 replies
  • 0 likes

No songs showing up in albums or artists

PlanFamily PremiumCountryUSADeviceiPhone 11 Pro MacOperating SystemiOS 13.0 My Question or Issue When I click an artist, for some artists there is a list of albums, when I click the album no songs show up or populate in the album. For other artists, ...

  • Visitor
  •   Plan Family Premium Country USA Device iPhone 11 Pro Mac Operating System iOS 13.0   My Question or Issue   When I click an artist, for some artists there is a list of al...
  • Rene01
  • Community Legend
  • 856 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 856 Views
  • 1 replies
  • 0 likes

my username is created automatically by faceboo

Plan : PremiumCountry : BrasilDevice : (PC, samsung A5 2017, Motorola moto g6, samsung M30)Operation System : (Windows 10 and Android 8/9)My IssueI want change my username because my username is alot of random numbers created automatically by faceboo...

  • Visitor
  • Plan : Premium Country : Brasil Device : (PC, samsung A5 2017, Motorola moto g6, samsung M30) Operation System : (Windows 10 and Android 8/9) My Issue I want change my username because my userna...
  • AndrewRobs01
  • Composer
  • 500 Views
  • 2 replies
  • 0 likes
  • Account
  • 500 Views
  • 2 replies
  • 0 likes

Solved!! My Music on another Artist's Profile

My Question or Issue Hello Spotify Community, This Artist Profile contains my own personal music that I created and released through Soul Deep Recordings, Liquid Tones and Instinct Audio.The problem here is that the Artist profile is not me and is an...

  • Casual Listener
  • My Question or Issue   Hello Spotify Community,   This Artist Profile contains my own personal music that I created and released through Soul Deep Recordings, Liquid Tones and Instinct ...
  • amparomusic
  • Casual Listener
  • 1189 Views
  • 2 replies
  • 0 likes
  • Other
  • 1189 Views
  • 2 replies
  • 0 likes

Solved!! HELP. My user name is "wzlk2bt8vxhs8zyn7gjoy2u96"

PlanFree/PremiumCountrySpainDeviceXiaomi Mi9TOperating SystemAndroid 9My Question or IssueWhy my user name is "wzlk2bt8vxhs8zyn7gjoy2u96"? And how can I change it?

  • Visitor
  • Plan Free/Premium Country Spain Device Xiaomi Mi9T Operating System Android 9 My Question or Issue Why my user name is "wzlk2bt8vxhs8zyn7gjoy2u96"? And how can I change it?  
  • Jose_M
  • Spotify Star
  • 966 Views
  • 3 replies
  • 0 likes
  • Account
  • 966 Views
  • 3 replies
  • 0 likes

Mise à jour de mes coordonnées de Carte Bancaire

PlanPremiumCountryFrance My Question or IssueJe souhaite mettre à jour mes coordonnées bancaires mais quand je vais dans mon profil/abonnement, cette option ne m'est pas proposée. une idée ?

  • Casual Listener
  •   Plan Premium Country France       My Question or Issue Je souhaite mettre à jour mes coordonnées bancaires mais quand je vais dans mon profil/abonnement, cette option n...
  • Rene01
  • Community Legend
  • 728 Views
  • 3 replies
  • 0 likes
  • Account
  • 728 Views
  • 3 replies
  • 0 likes

Can't change country

PlanPremium CountryIndia/USA My Question or IssueI moved to the US and changed my billing method to a US card but I'm still unable to change the country on my account so artists/albums are unavailable because of Indian Spotify licensing. Premium is p...

  • Regular
  • Plan Premium   Country India/USA   My Question or Issue I moved to the US and changed my billing method to a US card but I'm still unable to change the country on my account so artis...
  • rkank
  • Regular
  • 502 Views
  • 2 replies
  • 0 likes
  • Account
  • 502 Views
  • 2 replies
  • 0 likes

Unable to change email address on account

PlanPremiumCountryUnited KingdomDeviceMacbook Pro 2012, Dell Latitude 7480,Operating SystemOS 10.10, Windows 10 My Question or IssueI am unable to follow these instructions: https://support.spotify.com/uk/account_payment_help/account_help/i-want-to-u...

  • Regular
  • Plan Premium Country United Kingdom Device Macbook Pro 2012,  Dell Latitude 7480, Operating System OS 10.10, Windows 10   My Question or Issue I am unable to follow these instruct...
  • utection
  • Regular
  • 1057 Views
  • 10 replies
  • 0 likes
  • Account
  • 1057 Views
  • 10 replies
  • 0 likes

Superuser Contribution Can I figure out my email address through one of my usernames

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Petya
  • Community Legend
  • 1057 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 1057 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant log in

PlanFreeCountryUkDeviceSamsung a40 My Question or IssueI cant log in to spotify, as every time I do log in on wifi, with the correct email and password, I see my spotify home page for a brief moment and then I am returned to the log in page almost im...

  • Casual Listener
  •   Plan Free Country Uk Device Samsung a40     My Question or Issue I cant log in to spotify,  as every time I do log in on wifi, with the correct email and password, I s...
  • Petya
  • Community Legend
  • 1081 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 1081 Views
  • 3 replies
  • 0 likes

Account issue. Automatically logged out, when signed back in all songs were gone.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Solved thanks

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Rene01
  • Community Legend
  • 547 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 547 Views
  • 3 replies
  • 0 likes

Delete community account

please can I delete my community account thank you

  • Visitor
  • please can I delete my community account thank you
  • Loxer
  • Community Legend
  • 441 Views
  • 3 replies
  • 0 likes
  • Account
  • 441 Views
  • 3 replies
  • 0 likes

[Account] Well, here comes the problem...again

I got a new PC after my old one crashed. Started loading up spotify after everything else is loaded and this happend.The account is valid.For sure.If you have any idea how to fix this, please do! I dont want to re-do my playlists all over.

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  • Visitor
  • I got a new PC after my old one crashed. Started loading up spotify after everything else is loaded and this happend. The account is valid. For sure. If you have any idea how to fix this, please d...
  • Rene01
  • Community Legend
  • 539 Views
  • 1 replies
  • 0 likes
  • Account
  • 539 Views
  • 1 replies
  • 0 likes

Solved!! Cambio de email y han desaparecido mis playlist

PlanFreeCountry SpainOperating SystemWindows 10 My Question or Issue Hola. Hace poco cambie mi cuenta de correo de mi cuenta de Spotify y ahora no me aparecen mis playlist ni mi nombre de usuario, aparece un codigo raro en su lugar. Tampoco puedo vol...

  • Casual Listener
  • Plan Free Country  Spain Operating System Windows 10   My Question or Issue  Hola. Hace poco cambie mi cuenta de correo de mi cuenta de Spotify y ahora no me aparecen mis playl...
  • fatimagm
  • Casual Listener
  • 2492 Views
  • 8 replies
  • 1 likes
  • Account
    Other
  • 2492 Views
  • 8 replies
  • 1 likes

Solved!! How can i change the account name?

PlanPremiumBrazil DeviceLGOperating SystemAndroid I need to change. 

  • Visitor
  • Plan Premium Brazil   Device LG Operating System Android   I need to change.  
  • Emilia_8
  • Community Legend
  • 854 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 854 Views
  • 1 replies
  • 0 likes

Premium plan issues

Plan Free Country Italy Device Wiko Harry 2 Operating System Android 8.1.0 ----------------------------------------------- Good morning.I payed for Premium for this month then I unsubscribed the same day, but I'm using the Free plan now! Why? Can you...

  • Visitor
  •   Plan Free Country Italy Device Wiko Harry 2 Operating System Android 8.1.0 ----------------------------------------------- Good morning. I payed for Premium for this month...
  • samm_gross
  • Visitor
  • 459 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 459 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Name Won't Return to Facebook Name

So, as I deactivated my Facebook account briefly and revoked access to Facebook from the apps page (https://www.spotify.com/tw/account/apps/), my Spotify username turned to numbers. That's normal and it has happened to me before when I previously dea...

  • Visitor
  • So, as I deactivated my Facebook account briefly and revoked access to Facebook from the apps page (https://www.spotify.com/tw/account/apps/), my Spotify username turned to numbers. That's normal and...
  • OneByBoo
  • Roadie
  • 754 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
  • 754 Views
  • 1 replies
  • 1 likes

How do you redeem an ecertificate gift card?

PlanPremiumCountryUSADeviceAnyOperating SystemAny My Question or IssueI have an ecertificate gift card. It has an ecertificate code and a PIN with a QR code that is the ecertificate code. When I go to spotify.com/redeem, it wants a "premium code" and...

  • Newbie
  • Plan Premium Country USA Device Any Operating System Any   My Question or Issue I have an ecertificate gift card.  It has an ecertificate code and a PIN with a QR code that is the...
  • Billy-J
  • Spotify Star
  • 1960 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1960 Views
  • 1 replies
  • 0 likes

Superuser Contribution Put a profile picture

Hi guys! I’m having a problem to solve this puzzle, somebody please help me! I have no idea how to put a profile picture on. I saw the steps and tried but the app doesn’t give me the option to change or upload one. I tried on the website as well, not...

  • Casual Listener
  • Hi guys! I’m having a problem to solve this puzzle, somebody please help me! I have no idea how to put a profile picture on. I saw the steps and tried but the app doesn’t give me the option to change...
  • Katerina
  • Spotify Legend
  • 2205 Views
  • 8 replies
  • 0 likes
  • Account
  • 2205 Views
  • 8 replies
  • 0 likes

Superuser Contribution Recently Activity and Play History not populating

Plan: PremiumCountry: United States Device(iPhone 8 Plus , Macbook Pro 2017)Operating System(iOS 12.3.2, MacOS Mojave My Question or Issue: In the Overview tab of my profile my recent activity is not showing up. When I also click history in my play q...

  • Casual Listener
  • Plan: Premium Country: United States   Device (iPhone 8 Plus ,  Macbook Pro 2017) Operating System (iOS 12.3.2, MacOS Mojave   My Question or Issue:   In the Overview...
  • Katerina
  • Spotify Legend
  • 2913 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 2913 Views
  • 4 replies
  • 0 likes