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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 5174 Views
  • 1 replies
  • 9 likes
  • Security
  • 5174 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 469550 Views
  • 977 replies
  • 111 likes
  • Account
  • 469550 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206944 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206944 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118259 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118259 Views
  • 72 replies
  • 12 likes

The songs are not available in Spotify but available in Rdio

Hi, I live in Malaysia and I'm a premium user. I know about the licensing and copyright stuff between countries but it is quite weird when I found out that only one Foals (Total Life Forever) album is available in Spotify while in Rdio there are two ...

  • Casual Listener
  • Hi,   I live in Malaysia and I'm a premium user. I know about the licensing and copyright stuff between countries but it is quite weird when I found out that only one  Foals (Total Life...
  • Peter__
  • Community Legend
  • 291 Views
  • 2 replies
  • 0 likes
  • 291 Views
  • 2 replies
  • 0 likes

Offline playlist not available.

I have a playlist with about 1400 songs. When i open spotify with no internet connection, this playlist wont load. Everything else works fine, meaning, the playlist with fewer songs loads just fine. Is this a known error ? It's starting to bug me, si...

  • Newbie
  • I have a playlist with about 1400 songs. When i open spotify with no internet connection, this playlist wont load. Everything else works fine, meaning, the playlist with fewer songs loads just fine. ...
  • Taylor
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

if i cancel

if i cancel my spotify will it give me my money back 

  • Newbie
  • if i cancel my spotify will it give me my money back 
  • Taylor
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Mess with account, playlists lost

Hi few days ago I cancelled my premium account, intending to go back to free for a while. But I think my account was cancelled completely? I could still login today, but "error code 410" came up and I could not go online with my desktop application. ...

  • Visitor
  • Hi   few days ago I cancelled my premium account, intending to go back to free for a while. But I think my account was cancelled completely? I could still login today, but "error code 410" c...
  • Peter__
  • Community Legend
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

PLEASE HELP ME

I just orderd Spotify Premium to a wrong spotify account. When im going to cancel it, i get that I have the wrong password. I KNOW I have the right password. Im really mad and stressed right now. Can someone please help me?

  • Newbie
  • I just orderd Spotify Premium to a wrong spotify account. When im going to cancel it, i get that I have the wrong password. I KNOW I have the right password. Im really mad and stressed right now. Can...
  • Joe
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Need Clarification on Offline Playlist Limitations

I have 4 devices that I used Spotify on: Macbook Pro (Mac computer) iPhone 4 (iPhone, duh) Galaxy Nexus (Android Phone) Nexus 7 (Android Tablet) I recently setup Spotify to takeover my old iTunes music. I have about 9000 songs that are "local" to my ...

  • Casual Listener
  • I have 4 devices that I used Spotify on: Macbook Pro (Mac computer) iPhone 4 (iPhone, duh) Galaxy Nexus (Android Phone) Nexus 7 (Android Tablet) I recently setup Spotify to takeover my ...
  • stevo324
  • Casual Listener
  • 1292 Views
  • 2 replies
  • 0 likes
  • 1292 Views
  • 2 replies
  • 0 likes

Solved!! Cannot upgrade from Unlimited to premium

I have unlimited and want to get premium. I go to https://www.spotify.com/fi/get-spotify/upgrade/. There i get this message: By upgrading to our premium service you'll get to enjoy the full Spotify experience. Unlimited music without advertising to y...

  • Newbie
  •     I have unlimited and want to get premium.   I go to https://www.spotify.com/fi/get-spotify/upgrade/.   There i get this message:   By upgrading to our pre...
  • Peter__
  • Community Legend
  • 687 Views
  • 9 replies
  • 0 likes
  • 687 Views
  • 9 replies
  • 0 likes

Account issue with e-mailadres.

Dear spotify, I sended on 14 may a contact forum to you with a question to reset the e-mailadres to my own. Could you please take a look at it cause I still did not recieved any answer.The case number is: 00697538 Thank you Greetings Joram

  • Casual Listener
  • Dear spotify,   I sended on 14 may a contact forum to you with a question to reset the e-mailadres to my own.   Could you please take a look at it cause I still did not recieved any ans...
  • meahtenoha
  • Spotify
  • 392 Views
  • 5 replies
  • 0 likes
  • 392 Views
  • 5 replies
  • 0 likes

Account hijacked

Someone has stolen my account and replaced my email coulianos@gmail.com with "comptejvc40@yahoo.fr" and changed password. I can still login using Facebook, but the thief has removed my playlists and is harassing me by writing me messages by adding ne...

  • Newbie
  • Someone has stolen my account and replaced my email coulianos@gmail.com with "comptejvc40@yahoo.fr" and changed password. I can still login using Facebook, but the thief has removed my playlists and ...
  • Peter__
  • Community Legend
  • 601 Views
  • 1 replies
  • 0 likes
  • 601 Views
  • 1 replies
  • 0 likes

Re: Disposal problems, "Followers and Followed", for the second consecutive

Hello, Peter, also say that the activity has disappeared in the profile does not update what is shared, neither the songs that highlight, Do all these problems, I just happens me...?

  • Regular
  • Hello, Peter, also say that the activity has disappeared in the profile does not update what is shared, neither the songs that highlight, Do all these problems, I just happens me...?
  • meahtenoha
  • Spotify
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

I don't have a credit card but want premium service.

I don't have credit cards, and for good reason. Is there any other payment option for me to acquire premium service? For example; Can Verizon (my mobile carrier) bill me $9.99 monthly on Spotify's behalf? I know MetroPCS does this for Rhapsody subscr...

  • Casual Listener
  • I don't have credit cards, and for good reason. Is there any other payment option for me to acquire premium service? For example; Can Verizon (my mobile carrier) bill me $9.99 monthly on Spotify's be...
  • Peter__
  • Community Legend
  • 867 Views
  • 4 replies
  • 0 likes
  • 867 Views
  • 4 replies
  • 0 likes

Paypal payment failed

Hi, Normally I pay for my premium account via paypal/pre-paid creditcard. This was no problem but the last payment failed and I don't know why. Ballance is OK. Nothing changed Does somebody has knowledge of Paypal's changed any requirements like the ...

  • Newbie
  • Hi,   Normally I pay for my premium account via paypal/pre-paid creditcard.   This was no problem but the last payment failed and I don't know why. Ballance is OK. Nothing changed ...
  • Liam
  • Community Legend
  • 789 Views
  • 1 replies
  • 0 likes
  • 789 Views
  • 1 replies
  • 0 likes

Cancelled subscription but they have still charged me

So I started a Spotify Unlimited account for a party on 14 May, and cancelled my subscription straight after so that I didn't have to keep paying. It was all confirmed by Spotify etc. Fast forward to this month - I just woke up to a nice PayPal email...

  • Newbie
  • So I started a Spotify Unlimited account for a party on 14 May, and cancelled my subscription straight after so that I didn't have to keep paying. It was all confirmed by Spotify etc. Fast forward to...
  • Taylor
  • Community Legend
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

ending prescription

how do i stop spotify from charging more on my credicsrd. i want to end my prescription but icannot figur out how to. can someone show me step by step how to do it

  • Newbie
  • how do i stop spotify from charging more on my credicsrd. i want to end my prescription but icannot figur out how to. can someone show me step by step how to do it
  • Taylor
  • Community Legend
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Solved!! Paid for Unlimited but it ended 15 days early.

Paid for a month of Unlimited on the 29th of July and now (14th of June) I'm getting adverts!

  • Casual Listener
  • Paid for a month of Unlimited on the 29th of July and now (14th of June) I'm getting adverts! 
  • Sam
  • Spotify
  • 366 Views
  • 6 replies
  • 0 likes
  • 366 Views
  • 6 replies
  • 0 likes

Solved!! HELP ME PLEASE!

I bought a 10$ gift card and didn't know the difference between unlimited and premium so I click on unlimited but I only got it because I though it would work on my Ipod but it doesn't so how do I switch to premium the one that works on everything an...

  • Newbie
  • I bought a 10$ gift card and didn't know the difference between unlimited and premium so I click on unlimited  but I only got it because I though it would work on my Ipod but it doesn't so ...
  • Sam
  • Spotify
  • 407 Views
  • 5 replies
  • 0 likes
  • 407 Views
  • 5 replies
  • 0 likes

Solved!! I pay for premium but when I log in it says I don't have premium!!! PLEASE HELP

I have been charged 2 months in a row for premium but when I had to relog in on my iphone about a month ago it says that my account does not have premium. At the same time I never logged out of my account from my tablet and I get my premium feature. ...

  • Newbie
  • I have been charged 2 months in a row for premium but when I had to relog in on my iphone about a month ago it says that my account does not have premium.  At the same time I never logged out of...
  • 420bizzender
  • Casual Listener
  • 473 Views
  • 5 replies
  • 0 likes
  • 473 Views
  • 5 replies
  • 0 likes

Can't update payment details

Hi. I have a virtual card called MBNET which allows me to make payments like if it was a Visa card. Yet, since I can only use one number per transaction, I need to change the payment details of my Spotify Premium account. What happened is that I tota...

  • Casual Listener
  • Hi.   I have a virtual card called MBNET which allows me to make payments like if it was a Visa card. Yet, since I can only use one number per transaction, I need to change the payment detai...
  • Peter__
  • Community Legend
  • 1167 Views
  • 3 replies
  • 0 likes
  • 1167 Views
  • 3 replies
  • 0 likes

Do you need internet access to logon with spotify offline?

Hi. Quick question. Do you have to have internet access to log onto spotify even if you want to listen offline? I am going on a trip without internet access so was thinking of buying a premium account, adding some music to my playlist to listen to la...

  • Casual Listener
  • Hi. Quick question. Do you have to have internet access to log onto spotify even if you want to listen offline? I am going on a trip without internet access so was thinking of buying a premium acco...
  • Joe
  • Community Legend
  • 70176 Views
  • 9 replies
  • 1 likes
  • 70176 Views
  • 9 replies
  • 1 likes