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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 164236 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 164236 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11046 Views
  • 6 replies
  • 11 likes
  • Security
  • 11046 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 513224 Views
  • 986 replies
  • 112 likes
  • Account
  • 513224 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125405 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125405 Views
  • 74 replies
  • 12 likes

How do I stop spotify downgrading?

My phone was recently stolen so I downgraded my spotify to unlimited, however I've now gotten a new phone but my spotify subscription is still due to be changed tomorrow. How do I stop it and keep my premium account??

  • Newbie
  • My phone was recently stolen so I downgraded my spotify to unlimited, however I've now gotten a new phone but my spotify subscription is still due to be changed tomorrow. How do I stop it and keep my...
  • Peter__
  • Community Legend
  • 1094 Views
  • 2 replies
  • 0 likes
  • 1094 Views
  • 2 replies
  • 0 likes

Tracks no longer available to download

I have a premium subscription, and downloaded all tracks as part of that service. I have just downloaded the new version of Spotify, and some of the tracks are no longer available to download e.g. Aretha's 'Say a Little Prayer'. How does that happen,...

  • Casual Listener
  • I have a premium subscription, and downloaded all tracks as part of that service. I have just downloaded the new version of Spotify, and some of the tracks are no longer available...
  • Peter__
  • Community Legend
  • 684 Views
  • 5 replies
  • 0 likes
  • 684 Views
  • 5 replies
  • 0 likes

i just got charged twice....AGAIN! HELPPPP!

I need to figure out how to make this stop you guys are over drawing my account!!!!! helpp!

  • Casual Listener
  • I need to figure out how to make this stop you guys are over drawing my account!!!!! helpp!
  • Peter__
  • Community Legend
  • 426 Views
  • 6 replies
  • 1 likes
  • 426 Views
  • 6 replies
  • 1 likes

Multiple accounts prevent login

I recently signed up for premium trial on my pc. It gave me a username for other devices (a bunch of numbers) and a link to login and set a new password on other devices. When I tried this link on my tablet, it simply took me to a login page, and whe...

  • Visitor
  • I recently signed up for premium trial on my pc. It gave me a username for other devices (a bunch of numbers) and a link to login and set a new password on other devices. When I tried this link on my...
  • Liam
  • Community Legend
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Solved!! Spotify premium not working on iPhone

I cannot access any of my playlists all say zero tracks. I've never used it with Facebook and have followed advice on forum to clear and reinstall the app but still no joy. What should I do next, I'm a premium ac holder but any messages I've sent to ...

  • Regular
  • I cannot access any of my playlists all say zero tracks. I've never used it with Facebook and have followed advice on forum to clear and reinstall the app but still no joy. What should I do next, I'm...
  • MichaelJerzak
  • Composer
  • 1034 Views
  • 9 replies
  • 0 likes
  • 1034 Views
  • 9 replies
  • 0 likes

Solved!! Help! My sister did something with my account and now all my playlists are gone!

To whoever this may concern: My Spotify account has my name Liezel Zuniga and the account number is 1239910586. I used my Facebook username and password when I first started ussing Spotify. However, I logged in one day and all my playlists are gone. ...

Liezel's Original Spotify.JPG
  • Regular
  • To whoever this may concern:      My Spotify account has my name Liezel Zuniga and the account number is 1239910586. I used my Facebook username and password when I first start...
  • moomoocow1216
  • Regular
  • 1094 Views
  • 15 replies
  • 0 likes
  • 1094 Views
  • 15 replies
  • 0 likes

In Austria but have my details to an australian card

I am in Austria trying to use my spotify account. I have it loaded to an australian cardI have a pub here and need spotify ASAP. What do I need to do?.

  • Casual Listener
  • I am in Austria trying to use my spotify account. I have it loaded to an australian cardI have a pub here and need spotify ASAP. What do I need to do?.
  • Peter__
  • Community Legend
  • 473 Views
  • 6 replies
  • 0 likes
  • 473 Views
  • 6 replies
  • 0 likes

Pay Premium with gift card

How do I pay with activated gift card? Visa

  • Newbie
  • How do I pay with activated gift card? Visa
  • Liam
  • Community Legend
  • 14466 Views
  • 1 replies
  • 2 likes
  • 14466 Views
  • 1 replies
  • 2 likes

I can't see the artists on the top box of profiles, instead it invites me to share songs

My name is Aránzazu Castillo and I'm a premium user. I have a problem I cant's see my friends most viewed artists neither mine. Instead it suggests me to share one of my fav songs ( even in my own profile), and I have the box of fav. artists activate...

  • Regular
  • My name is Aránzazu Castillo and I'm a premium user. I have a problem I cant's see my friends most viewed artists neither mine. Instead it suggests me to share one of my fav songs ( even in my own pr...
  • Sam
  • Spotify
  • 287 Views
  • 4 replies
  • 0 likes
  • 287 Views
  • 4 replies
  • 0 likes

Solved!! facebook deactivated, friends still show up

Hi, I deactivated my facebook account a couple years ago and signed up for Spotify (with the same email address as my deactivated facebook account) a few months ago. For the last few months, I've been using spotify without any connections to my (deac...

  • Casual Listener
  • Hi, I deactivated my facebook account a couple years ago and signed up for Spotify (with the same email address as my deactivated facebook account) a few months ago.  For the last few months, ...
  • richela
  • Casual Listener
  • 1581 Views
  • 2 replies
  • 0 likes
  • 1581 Views
  • 2 replies
  • 0 likes

Paying for Spotify Unlimited by Paypal but my subscription won't update and I can't use it!

I am paying £4.99/month for Spotify Unlimited by Paypal (and these payments show in my account) but my service is still showing me as a Free subscriber. I have been paying since last August and haven't been able to resolve this. I have uninstalled th...

  • Newbie
  • I am paying £4.99/month for Spotify Unlimited by Paypal (and these payments show in my account) but my service is still showing me as a Free subscriber. I have been paying since last August and haven...
  • Liam
  • Community Legend
  • 404 Views
  • 2 replies
  • 0 likes
  • 404 Views
  • 2 replies
  • 0 likes

Solved!! Spotify premium

I've just finished my 48 hour trail for spotify premium, and I want to purchase it. However I don't know how, a message just came up and said the trail had ended. No option to whether I wanted to get premium and now I don't know how to get it??

  • Newbie
  • I've just finished my 48 hour trail for spotify premium, and I want to purchase it. However I don't know how, a message just came up and said the trail had ended. No option to whether I wanted to get...
  • Liam
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Top tracks and artists have bogus listings.

My top tracks and artists are full of bogus information, including one artist I actively avoid and hate and one statistical anomaly. The bogus artist in my top tracks is Saosin. I have never listened to them outside of one live show that made me hate...

  • Regular
  • My top tracks and artists are full of bogus information, including one artist I actively avoid and hate and one statistical anomaly.   The bogus artist in my top tracks is Saosin. I have nev...
  • maichle07
  • Regular
  • 5410 Views
  • 31 replies
  • 5 likes
  • 5410 Views
  • 31 replies
  • 5 likes

Solved!! Can't log in to new facebook from spotify

Hello, I recently made a new facebook (and I forgot to disconnect the old facebook from spotify) So it shows Im logged in as my old, but when I go to preferences it says "connect to facebook", and when I try this, nothing happens. Any help?

  • Music Fan
  • Hello, I recently made a new facebook (and I forgot to disconnect the old facebook from spotify) So it shows Im logged in as my old, but when I go to preferences it says "connect to facebook", and wh...
  • Safrion
  • Music Fan
  • 910 Views
  • 9 replies
  • 0 likes
  • 910 Views
  • 9 replies
  • 0 likes

I want to stop using credit card and start using my giftcards!

Help! I tried to stop the credit card payment, however when I click on deleting that particular payment method, nothing changes. It is still in there. I have giftcards and already just redeemed 1, but still in my account it says my payment method is ...

  • Casual Listener
  • Help! I tried to stop the credit card payment, however when I click on deleting that particular payment method, nothing changes. It is still in there.   I have giftcards and already just re...
  • Peter__
  • Community Legend
  • 438 Views
  • 2 replies
  • 0 likes
  • 438 Views
  • 2 replies
  • 0 likes

Solved!! Cannot stream or sync

I am currently unable to stream or download anything. Have tried on my iPad, android phone, and PC - same issue everywhere. My Internet connection is fine and I can listen to downloaded playlists without issue. What gives?

  • Regular
  • I am currently unable to stream or download anything. Have tried on my iPad, android phone, and PC - same issue everywhere. My Internet connection is fine and I can listen to downloaded playlists wit...
  • Peter__
  • Community Legend
  • 1256 Views
  • 11 replies
  • 0 likes
  • 1256 Views
  • 11 replies
  • 0 likes

free trial

have been signed up for free trial last february and because dont really used it, so I unsubscribe the rial but still im charged...Hope give som attention on this problem...

  • Newbie
  • have been signed up for free trial last february and because dont really used it, so I unsubscribe the rial but still im charged...Hope give som attention on this problem... 
  • Thedev
  • Community Legend
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Solved!! Lost playlists

I went into preferences to stop Spotify autmatically opening when I switch my computer on, while there I also disconnected from Facebook (to stop posts going to FB, I thought). Then I when I opened up Spotify and signed in again all my playlists were...

  • Casual Listener
  • I went into preferences to stop Spotify autmatically opening when I switch my computer on, while there I also disconnected from Facebook (to stop posts going to FB, I thought). Then I when I opened u...
  • benmenashe
  • Casual Listener
  • 515 Views
  • 4 replies
  • 0 likes
  • 515 Views
  • 4 replies
  • 0 likes

Music themes in my inbox

Hi, Since 8 days i can't recive music from my friends in my inbox and in the right side i can't see what are my friends lisening. If I send music to them, they recived it in their email inbox. thanks!

  • Casual Listener
  • Hi,   Since 8 days i can't recive music from my friends in my inbox and in the right side i can't see what are my friends lisening. If I send music to them, they recived it in their e...
  • Peter__
  • Community Legend
  • 304 Views
  • 3 replies
  • 0 likes
  • 304 Views
  • 3 replies
  • 0 likes