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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4819 Views
  • 1 replies
  • 9 likes
  • Security
  • 4819 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466886 Views
  • 976 replies
  • 111 likes
  • Account
  • 466886 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206171 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206171 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115105 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115105 Views
  • 72 replies
  • 12 likes

My account if definitely Hacked

I went into Spotify the other day and saw that all my downloaded music and playlists were gone. Then after that I signed on again and saw that there was music playing that I didn’t listen to before, like some queen songs and oddly enough ASMR tracks,...

  • Visitor
  • I went into Spotify the other day and saw that all my downloaded music and playlists were gone. Then after that I signed on again and saw that there was music playing that I didn’t listen to before, ...
  • Billy-J
  • Spotify Star
  • 276 Views
  • 1 replies
  • 0 likes
  • Account
  • 276 Views
  • 1 replies
  • 0 likes

Someone keeps trying to hack my spotify

So a few weeks a go someone managed to change the e-mail and password of my Spotifu account. I managed to get it back with your help by proving it was mine. But since then everyday im getting emails from you claiming Im tryingn to change my password ...

  • Visitor
  • So a few weeks a go someone managed to change the e-mail and password of my Spotifu account. I managed to get it back with your help by proving it was mine. But since then everyday im getting emails ...
  • Billy-J
  • Spotify Star
  • 2681 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 2681 Views
  • 1 replies
  • 0 likes

Adding Adress, Premium Family

PlanPremium FamilyCountryGermany My Question or IssueDear Support Team,I am the owner of a Premium Family Account. Due to some problems with the verification of our adress, all the other members got kicked out. I am wondering now why that happened si...

  • Casual Listener
  • Plan Premium Family Country Germany     My Question or Issue Dear Support Team, I am the owner of a Premium Family Account. Due to some problems with the verification of our adress,...
  • Jesusvm_06
  • Gig Goer
  • 709 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 709 Views
  • 3 replies
  • 0 likes

Can't log in issues with account kindle

PlanPremium/familyCountryGermanyDeviceKindle fire8 My Question or IssueHello Community, I cannot log in with my account on my kindle. After log in, the app just closes without any notification.What I have tried so far : -checked Internet, everything ...

  • Visitor
  •   Plan Premium/family Country Germany Device Kindle fire8   My Question or Issue Hello Community,   I cannot log in with my account on my kindle. After log in, the app just ...
  • Billy-J
  • Spotify Star
  • 1073 Views
  • 5 replies
  • 0 likes
  • Account
  • 1073 Views
  • 5 replies
  • 0 likes

Unbekannze Lieder/Songs in meinem Verlauf

PlanPremiumCountrySamsung Galaxy 7Operating SystemAndroid 8.0 My Question or IssueSeid kurzem hab ich Songs in meinem Verlauf die ich nicht kenne und auch nicht abgespielt hab. Wie kann das sein? Es ist so als ob einer mit meinen Account Musik hört! ...

  • Visitor
  • Plan Premium Country Samsung Galaxy 7 Operating System Android 8.0   My Question or Issue Seid kurzem hab ich Songs in meinem Verlauf die ich nicht kenne und auch nicht abgespielt hab. W...
  • Brunelicia
  • Community Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 492 Views
  • 1 replies
  • 0 likes

Add photos to playlists from spotify mobile app

i wanted to know where i can go to request a certain feature that will allow spotify mobile users to add photos to their playlists without the need of the spotify desktop app and have it voted from the community?

  • Casual Listener
  • i wanted to know where i can go to request a certain feature that will allow spotify mobile users to add photos to their playlists without the need of the spotify desktop app and have it voted from t...
  • Rene01
  • Community Legend
  • 477 Views
  • 1 replies
  • 0 likes
  • Other
  • 477 Views
  • 1 replies
  • 0 likes

How to fix the ''Can't play the current song'' pop up!

I suggest checking your hosts file. Checking the file is easy, you just need admin rights to save the changes. Here's how:1. open Notepad as an administrator (right-click - Open as Administrator)2. go to File - Open and navigate toC:\Windows\System32...

  • Newbie
  • I suggest checking your hosts file. 🙂 Checking the file is easy, you just need admin rights to save the changes.   Here's how: 1. open Notepad as an administrator (right-click - Open as Adm...
  • Rene01
  • Community Legend
  • 402 Views
  • 1 replies
  • 1 likes
  • 402 Views
  • 1 replies
  • 1 likes

Song i dont want keep playing

I made a playlist which is now has 15+ songs. Despite that random songs keep playing that are nothing similar to what I listen to. Btw these songs dont show up in the "we added" section. They just start playing.

  • Newbie
  • I made a playlist which is now has 15+ songs. Despite that random songs keep playing that are nothing similar to what I listen to. Btw these songs dont show up in the "we added" section. They just st...
  • Rene01
  • Community Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Como ocultar el perfil en el buscador de spotify

Como puedo mantener mi perfil oculto del buscador de spotify?

  • Regular
  • Como puedo mantener mi perfil oculto del buscador de spotify?
  • Brunelicia
  • Community Legend
  • 1903 Views
  • 1 replies
  • 0 likes
  • 1903 Views
  • 1 replies
  • 0 likes

Facebook Email Changed

I changed my facebook email address few days back but its not reflected on my spotify profile.Will it be updated automatically or should i contact Spotify mods?

  • Visitor
  • I changed my facebook email address few days back but its not reflected on my spotify profile.Will it be updated automatically or should i contact Spotify mods?
  • Rene01
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Download User Stats

Hi,I'm not sure where to post this, so I hope it's the right place. I would love to have the ability to download all my user stats, showing every track I've played, by artist, album, day, etc as a raw data file so I can create my own tracking in exce...

  • Gig Goer
  • Hi, I'm not sure where to post this, so I hope it's the right place. I would love to have the ability to download all my user stats, showing every track I've played, by artist, album, day, etc as a ...
  • versatillia
  • Newbie
  • 4236 Views
  • 3 replies
  • 2 likes
  • Other
  • 4236 Views
  • 3 replies
  • 2 likes

Solved!! Some of my songs are unavailable

So some of my songs are not available and i can not find them in my search bar, only through people created playlists and i can not like the songs, copy spotify ID, i only can add it to my made playlists. they are gray and if i would want to download...

  • Visitor
  • So some of my songs are not available and i can not find them in my search bar, only through people created playlists and i can not like the songs, copy spotify ID, i only can add it to my made playl...
  • Jose_M
  • Spotify Star
  • 770 Views
  • 1 replies
  • 0 likes
  • 770 Views
  • 1 replies
  • 0 likes

Lost my Account trough Google Smart Lock and Password reset

PlanPremium FamilyCountrySwitzerlandDeviceP20Operating SystemAndroid Oreo My Question or IssueAs stated above in the title I seem to have lost accsess to my Spotify Premium Family trough a series of rather strange events. Trough a bug in google smart...

  • Casual Listener
  • Plan Premium Family Country Switzerland Device P20 Operating System Android Oreo   My Question or Issue As stated above in the title I seem to have lost accsess to my Spotify Premium F...
  • Rene01
  • Community Legend
  • 1148 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1148 Views
  • 3 replies
  • 0 likes

Need help

PlanPremiumCountry: Brazil DeviceGalaxy j2 prime Operating SystemAndroid v6.0.1 My Question or IssueI received a invite from a family member to join the spotify's family membership so I joined. Later on it told me I needed to confirm some information...

  • Visitor
  •   Plan Premium Country: Brazil   Device Galaxy j2 prime  Operating System Android v6.0.1   My Question or Issue I received a invite from a family member to join the spo...
  • Billy-J
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Login
  • 254 Views
  • 1 replies
  • 0 likes

[Desktop][Discover] Daily mix does not load more songs if minimized on windows

Simple as that. The "More songs load as you listen" and fade out of the playlist is visible in the main panel, but music stops at the last visible track if I minimize spotify and have other things up. Bringing spotify back up and playing the last vis...

  • Casual Listener
  • Simple as that. The "More songs load as you listen" and fade out of the playlist is visible in the main panel, but music stops at the last visible track if I minimize spotify and have other things up...
  • Rene01
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 457 Views
  • 1 replies
  • 0 likes

Can't open Android app because I'm "offline"

PlanPremiumCountry USA DeviceSamsung Galaxy 9 NoteOperating SystemAndroid 9 My Question or Issue When I launch the Spotify app takes me to the Sign up free/Continue with Facebook/Log in page. When I click Log in and enter my credentials, the app tell...

  • Casual Listener
  • Plan Premium Country   USA   Device Samsung Galaxy 9 Note Operating System Android 9   My Question or Issue   When I launch the Spotify app takes me to the Sign up fr...
  • Rene01
  • Community Legend
  • 432 Views
  • 1 replies
  • 0 likes
  • Login
  • 432 Views
  • 1 replies
  • 0 likes

Can a free user change change song positions in collaborative playlists

My Question or Issue Free users can’t change song positions for their playlists. But what if they have a collaborative playlist with someone who does have premium? My playlist is: https://open.spotify.com/user/gf2m5cao9u3873o8d7byur1m4/playlist/7HThZ...

  • Regular
  • My Question or Issue   Free users can’t change song positions for their playlists. But what if they have a collaborative playlist with someone who does have premium?   My playlist is:&n...
  • Rene01
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
  • 315 Views
  • 1 replies
  • 0 likes

change facebook email

i noticed that the email registered to this fb account is my old yahoo email which was hacked. how do i change it to my fb email to the one im currently using

  • Visitor
  • i noticed that the email registered to this fb account is my old yahoo email which was hacked. how do i change it to my fb email to the one im currently using
  • Rene01
  • Community Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • Security
  • 376 Views
  • 1 replies
  • 0 likes

Reset password ( don't know my email only user name)

I recently was logged out my account , which i made years ago and i dont remember what email or password i used. is there a way for me to reset my account password with just my username? my account is a premium account so i would like to use it since...

  • Visitor
  • I recently was logged out my account , which i made years ago and i dont remember what email or password i used. is there a way for me to reset my account password with just my username? my account i...
  • OneByBoo
  • Roadie
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 278 Views
  • 1 replies
  • 0 likes

Account hacked

My account has been hacked. I can't log in, and the password can't be changed since he changed the email address. It's a paid subscriptionPlanPremiumCountryNetherlandsDeviceXiaomi Pocophone f1Operating SystemAndroid OreoMy Question or IssueAccount ha...

  • Visitor
  • My account has been hacked. I can't log in, and the password can't be changed since he changed the email address. It's a paid subscription Plan Premium Country Netherlands Device Xiaomi Pocopho...
  • OneByBoo
  • Roadie
  • 255 Views
  • 1 replies
  • 0 likes
  • Account
  • 255 Views
  • 1 replies
  • 0 likes