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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 162979 Views
  • 179 replies
  • 13 likes
  • Account
    Free
  • 162979 Views
  • 179 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 10965 Views
  • 6 replies
  • 11 likes
  • Security
  • 10965 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 512442 Views
  • 986 replies
  • 112 likes
  • Account
  • 512442 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125297 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125297 Views
  • 74 replies
  • 12 likes

Superuser Contribution Spotify Duo PROBLEM

Hi, We've been strugling with this stupid problem. My five bought a Spotify duo plan, but I cannot join because of that: Nie możesz dołączyć do tego planu Nie udało nam się potwierdzić, że mieszkasz z właścicielem tego planu. Za 12 miesięcy możesz do...

  • Casual Listener
  • Hi, We've been strugling with this stupid problem. My five bought a Spotify duo plan, but I cannot join because of that: Nie możesz dołączyć do tego planu Nie udało nam się potwierdzić, że mieszkasz ...
  • Vasil
  • Moderator
  • 530 Views
  • 4 replies
  • 0 likes
  • Account
  • 530 Views
  • 4 replies
  • 0 likes

Commercial considerations

I’ve become aware that Spotify has “commercial considerations” that influence the creation of automated playlists. I object to this change, whenever it took place, and request that my account be returned to a status that allows me to use the platform...

  • Regular
  • I’ve become aware that Spotify has “commercial considerations” that influence the creation of automated playlists. I object to this change, whenever it took place, and request that my account be retu...
  • lovinlisteninmusic
  • Music Fan
  • 247 Views
  • 1 replies
  • 1 likes
  • 247 Views
  • 1 replies
  • 1 likes

how to set up 2 factors authentication for Spotify account?

about last couple hours ago, I was listening to my playlist then my music was stopped and automatically changed song. A song that my spotify was changed to is a song that name with language which I've never seen before and at the same time, there is ...

  • Visitor
  • about last couple hours ago, I was listening to my playlist then my music was stopped and automatically changed song. A song that my spotify was changed to is a song that name with language which I'v...
  • Maxim
  • Spotify Star
  • 837 Views
  • 1 replies
  • 0 likes
  • 837 Views
  • 1 replies
  • 0 likes

I want to change my account email, but

I want to change the email address of one of my accounts to another one that I have deleted, but the system does not allow it (even though it no longer exists).

  • Visitor
  • I want to change the email address of one of my accounts to another one that I have deleted, but the system does not allow it (even though it no longer exists).
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo entrar en mi cuenta premium y no puedo entrar a mi correo?

No puedo entrar porque dice que la contraseña no es correcta y no se a cambiado y no tengonforma de entrar al correo

  • Visitor
  • No puedo entrar porque dice que la contraseña no es correcta y no se a cambiado y no tengonforma de entrar al correo
  • Yordan
  • Moderator
  • 4478 Views
  • 3 replies
  • 2 likes
  • 4478 Views
  • 3 replies
  • 2 likes

Superuser Contribution i am being billed 16.99 a monthly and my plan says it costs 11.99.

i used to be part of a family plan with my son Ben Brock and I thought we had sorted out that we would have separate accounts. How can I fix this?

  • Visitor
  • i used to be part of a family plan with my son Ben Brock and I thought we had sorted out that we would have separate accounts. How can I fix this?
  • Joan
  • Moderator
  • 438 Views
  • 1 replies
  • 0 likes
  • 438 Views
  • 1 replies
  • 0 likes

Spotify removed my email

Spotify removed my email from my spotify account. How do you fix that? They won’t help me out. They said they would do something about it within 48 hours but now it’s been 2 weeks and I still can’t access my account. Why would my password stop workin...

  • Newbie
  • Spotify removed my email from my spotify account. How do you fix that? They won’t help me out. They said they would do something about it within 48 hours but now it’s been 2 weeks and I still can’t a...
  • 179 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
  • 179 Views
  • 0 replies
  • 0 likes

I can't verify my spotify profile that spotify provides me.

I verified my user profile a week ago because i'm a label for real. But i changed my username because of i don't want to keep it my label's name. It doesn't look nice to me. So, i changed my username. After spotify saw this, they removed my verified ...

ilhxn_1-1702336494092.png
  • Casual Listener
  • I verified my user profile a week ago because i'm a label for real.       But i changed my username because of i don't want to keep it my label's name. It doesn't look nice to ...
  • karola15
  • Visitor
  • 1366 Views
  • 8 replies
  • 0 likes
  • Account
  • 1366 Views
  • 8 replies
  • 0 likes

Unable to change country

I'm unable to change countries after a relocation. The documentation says to just select the country from the dropdown (this is disabled for me) or to add a payment method in the new country. I did that but then got a message that the payment method ...

  • Regular
  • I'm unable to change countries after a relocation.   The documentation says to just select the country from the dropdown (this is disabled for me) or to add a payment method in the new country...
  • Not applicable
  • 782 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 782 Views
  • 9 replies
  • 0 likes

Superuser Contribution top tracks this month is inaccurate

i listened to one song for a couple days a couple times and now its in my top one, i tried to listen to other songs more or make sure private session is off and nothing is working. i also saw that other songs i was listening to was going up the list ...

  • Visitor
  • i listened to one song for a couple days a couple times and now its in my top one, i tried to listen to other songs more or make sure private session is off and nothing is working. i also saw that ot...
  • mozart_paloma
  • Visitor
  • 398 Views
  • 2 replies
  • 1 likes
  • 398 Views
  • 2 replies
  • 1 likes

This email address or username is not linked to a Spotify account issue

I am trying to sign up for Spotify. However when trying to use my gmail account I get an error "This email address or username is not linked to a Spotify account".So I try to Continue with Google. However I then get "You do not have a Spotify account...

  • Casual Listener
  • I am trying to sign up for Spotify. However when trying to use my gmail account I get an error "This email address or username is not linked to a Spotify account". So I try to Continue with Google...
  • Billy-J
  • Spotify Star
  • 1656 Views
  • 1 replies
  • 0 likes
  • Account
  • 1656 Views
  • 1 replies
  • 0 likes

How to restrict the playlist visibility for different devices?

In a Spotify Premium account with multiple devices, is it possible to only allow certain playlists to show up on one device and certain playlists to show up on another device for the same account?

  • Newbie
  • In a Spotify Premium account with multiple devices, is it possible to only allow certain playlists to show up on one device and certain playlists to show up on another device for the same account?
  • Billy-J
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

I can't log into my account. It was not linked to an email or phone number.

My username was . I only used a username/ password combination to access the account. I was logged out and was unable to log back into the account and can't change the password since no additional authentication was associated with the account. I don...

  • Visitor
  • My username was <snip - Moderator Edit>. I only used a username/ password combination to access the account. I was logged out and was unable to log back into the account and can't change the pa...
  • Maxim
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 322 Views
  • 1 replies
  • 0 likes

Change email Address

I forget my email password, and can not recover due to my old email had been freezed. Now I still have monthly subscription payment going on. what should I do in this case to stop the subscription?

  • Visitor
  • I forget my email password, and can not recover due to my old email had been freezed. Now I still have monthly subscription payment going on. what should I do in this case to stop the subscription?
  • AdamDamon
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email Address broken

PlanPremiumCountryUSADeviceiPhone 13 miniOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to change the email of my account. My email was previously linked to another account, which I permanently deleted. Now I can’t...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 13 mini Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I need to change the email of my account. My email w...
  • Yordan
  • Moderator
  • 288 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 288 Views
  • 3 replies
  • 0 likes

can i change plan manager

Plan Premium DuoCountryUSA My Question can i change plan manager

  • Visitor
  • Plan  Premium Duo Country USA   My Question  can i change plan manager
  • AdamDamon
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 189 Views
  • 1 replies
  • 0 likes

What happens to a plan member account if I remove them from my plan?

I want to downgrade from my Family plan to an individual plan. The other member on my plan (my ex-boyfriend) wants to keep his account. If I downgrade my plan, does he get to keep his account?

  • Visitor
  • I want to downgrade from my Family plan to an individual plan. The other member on my plan (my ex-boyfriend) wants to keep his account. If I downgrade my plan, does he get to keep his account?
  • AdamDamon
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Progress Bar/slider not working with my account

Okay I have done almost everything I could find online and feeling super frustrated right now. I am using an iphone 11 pro max. The progress bar on my account was not working, I couldn't rewind or forward a song, it just won't drag. I uninstalled the...

  • Casual Listener
  • Okay I have done almost everything I could find online and feeling super frustrated right now. I am using an iphone 11 pro max. The progress bar on my account was not working, I couldn't rewind or fo...
  • Eni
  • Moderator
  • 1028 Views
  • 5 replies
  • 0 likes
  • 1028 Views
  • 5 replies
  • 0 likes