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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8709 Views
  • 1 replies
  • 9 likes
  • Security
  • 8709 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478040 Views
  • 979 replies
  • 111 likes
  • Account
  • 478040 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209851 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209851 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119957 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119957 Views
  • 72 replies
  • 12 likes

Cannot do a payment

Hi! I'm so glad that I "can" listen to my music. Because of this stu*id error, cannot do the payment. Tried from different wifi and from phone internet and everything the same error for many days. Probably will stop using Spotify and never will recom...

  • Newbie
  • Hi!    I'm so glad that I "can" listen to my music. Because of this stu*id error, cannot do the payment. Tried from different wifi and from phone internet and everything the same error fo...
  • fernandodughman
  • Casual Listener
  • 588 Views
  • 5 replies
  • 2 likes
  • 588 Views
  • 5 replies
  • 2 likes

Issues with signing up Spotify Student Discount

Hi there! I've been a premium Spotify user for more than a year, but recently i need to save some money. I'm enrolled in Full Sail University as a student, so i thought i might change my subscription to the Student Discounted version. I canceled my p...

  • Newbie
  • Hi there! I've been a premium Spotify user for more than a year, but recently i need to save some money. I'm enrolled in Full Sail University as a student, so i thought i might change my subscription...
  • Johnson_1
  • Newbie
  • 2535 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 2535 Views
  • 5 replies
  • 0 likes

credit card problem

Hello guys, i am currently living in belgium but i have a portuguese credit card, but when i try to change the country for example i can't chose portugal, and i am starting a spotify belgium account and i can´t buy the premium with a portuguese credi...

  • Newbie
  • Hello guys, i am currently living in belgium but i have a portuguese credit card, but when i try to change the country for example i can't chose portugal, and i am starting a spotify belgium account ...
  • cosporcos
  • Casual Listener
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Restore account

Hi there. In Facebook I have chosen to delete the Spotify announcements, I thought. It turned out that my whole account was deleted, unfortunately. If I sign-in with my Facebook account, a whole new account is opened. My playlists, favorites and prem...

  • Visitor
  • Hi there. In Facebook I have chosen to delete the Spotify announcements, I thought. It turned out that my whole account was deleted, unfortunately. If I sign-in with my Facebook account, a whole new ...
  • angietrangiee
  • Newbie
  • 56995 Views
  • 7 replies
  • 3 likes
  • 56995 Views
  • 7 replies
  • 3 likes

Charged 3 times for premium and still don't have premium

I did not sign up twice i do not have another account, I was attempting to do the student discount earlier today, it gave me error messages the first one being unable to complete it on google chrome from my phone, it prompted me to go to safari, at w...

  • Newbie
  • I did not sign up twice i do not have another account, I was attempting to do the student discount earlier today, it gave me error messages the first one being unable to complete it on google chrome ...
  • Ajaramillo4
  • Newbie
  • 809 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 809 Views
  • 5 replies
  • 0 likes

Log in Help

HELP... I loged out.. And cant come in again. Ot says that i am offline mode and have to change and go online. BUT I AM... Both wi-fi and Mobile internet... What can i do?

  • Newbie
  • HELP...   I loged out..   And cant come in again.   Ot says that i am offline mode and have to change and go online.    BUT I AM...   Both wi-fi and Mobile int...
  • dkongball
  • Regular
  • 299 Views
  • 1 replies
  • 0 likes
  • 299 Views
  • 1 replies
  • 0 likes

Solved!! HELP ME FOR PEYMENT

I HAD A PREMIUM BUT NOW SPOTIFY IS CREDIT CARD DOES NOT ACCEPT PAYMENT BUT I CAN PAYMENT ANOTHER THINGS ON MY CREDIT CARD. WHY WHY DO NOT ACCEPT MY PAYMENT? HOW TO CONTACT SPOTIFY?

  • Newbie
  • I HAD A PREMIUM BUT NOW SPOTIFY IS CREDIT CARD DOES NOT ACCEPT PAYMENT BUT I CAN PAYMENT ANOTHER THINGS ON MY CREDIT CARD. WHY WHY DO NOT ACCEPT MY PAYMENT? HOW TO CONTACT SPOTIFY?
  • dkongball
  • Regular
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Hacked Account, Restore Songs

My account was hacked two hours ago and they remove my favorite songs. I saw an option to restore playlist removed but not an option to restore Songs. How can I do it?

  • Newbie
  • My account was hacked two hours ago and they remove my favorite songs. I saw an option to restore playlist removed but not an option to restore Songs. How can I do it?
  • dkongball
  • Regular
  • 1140 Views
  • 1 replies
  • 0 likes
  • 1140 Views
  • 1 replies
  • 0 likes

Log in issue

I can't log in to my account as it says to listen to music for 14 days abroad you have to tell Spotify where you are. First time this has ever happened and need this fixed as soon as possible.

  • Newbie
  • I can't log in to my account as it says to listen to music for 14 days abroad you have to tell Spotify where you are. First time this has ever happened and need this fixed as soon as possible. &nbsp...
  • dkongball
  • Regular
  • 588 Views
  • 1 replies
  • 0 likes
  • 588 Views
  • 1 replies
  • 0 likes

Song wont fully Play, then jumps to random music!!ANNOYING!!!

The problem started since Monday 2/26/18, the song will play less than half way then will skip to some horrible music I that have never listen to "Hustlers And Bosses" It happens on my iPhone and firestick at home! I have a premium subscription and i...

  • Newbie
  • The problem started since Monday 2/26/18, the song will play less than half way then will skip to some horrible music I that have never listen to "Hustlers And Bosses"  It happens on m...
  • dkongball
  • Regular
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify device Web Player (opera) interrupts and controls my spotify playing

When i open the spotify windows app there is a device called Web player (Opera) that keeps taking control of my playing and plays it's own **bleep**-list of music. I've disconnected all apps in my account, changed password multiple times, logged out ...

  • Casual Listener
  • When i open the spotify windows app there is a device called Web player (Opera) that keeps taking control of my playing and plays it's own **bleep**-list of music.  I've disconnected all apps i...
  • Alfredo
  • Roadie
  • 7086 Views
  • 3 replies
  • 5 likes
  • Windows
  • 7086 Views
  • 3 replies
  • 5 likes

Solved!! account suspension and other

I have recently gotten an email saying that "suggestive" activity has been on my account but I don't know what this means? Is says I may have a modified version of Spotify and I need to reinstall the app, but I don't see any apps that may have been i...

  • Newbie
  • I have recently gotten an email saying that "suggestive" activity has been on my account but I don't know what this means? Is says I may have a modified version of Spotify and I need to reinstall the...
  • phan_times
  • Community Legend
  • 1706 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1706 Views
  • 1 replies
  • 0 likes

Minha conta sumiu

Ao formatar meu celular nao consigo mais acesso a minha conta premium. Continua descontando do cartao, mas todos os emails que tento logar nao vai, e pelo facebook criou outra conta. Como recuperar a minha conta premium?

  • Casual Listener
  • Ao formatar meu celular nao consigo mais acesso a minha conta premium. Continua descontando do cartao, mas todos os emails que tento logar nao vai, e pelo facebook criou outra conta. Como recuperar a...
  • andersonpereira
  • Casual Listener
  • 882 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 882 Views
  • 2 replies
  • 0 likes

Solved!! How do I change my Spotify Community page profile pic?

Hi! Sorry if I'm posting this on the wrong board...wasn't sure which one I should post to. My Spotify Community page has a profile picture of someone I don't know. (Who IS that??) I don't even know how it got there. How do I change it? Not my Spotify...

  • Visitor
  • Hi! Sorry if I'm posting this on the wrong board...wasn't sure which one I should post to. My Spotify Community page has a profile picture of someone I don't know.  (Who IS that??) I don't even ...
  • chafiacabraham
  • Casual Listener
  • 882 Views
  • 4 replies
  • 0 likes
  • Account
  • 882 Views
  • 4 replies
  • 0 likes

How to clear recently played?

My account was recently hacked and used by someone else. After resetting my password, I used "Delete cache and saved data." This deleted the person's saved playlists and albums, but left recently played songs and playlists in my library, which in tur...

  • Casual Listener
  • My account was recently hacked and used by someone else. After resetting my password, I used "Delete cache and saved data." This deleted the person's saved playlists and albums, but left recently pla...
  • MusicloverMarc
  • Casual Listener
  • 51698 Views
  • 1 replies
  • 2 likes
  • 51698 Views
  • 1 replies
  • 2 likes

I can't set a device password

HelloI'm having trouble with the password system. I have registered with my facebook account and I want to use that account ( because it's premium ) in my ps4. However in the ps4 app, I can only log in with my spotify username and password. So I go t...

  • Newbie
  • Hello I'm having trouble with the password system.  I have registered with my facebook account and I want to use that account ( because it's premium ) in my ps4. However in the ps4 app, I can ...
  • Cardo
  • Newbie
  • 17292 Views
  • 6 replies
  • 1 likes
  • Account
  • 17292 Views
  • 6 replies
  • 1 likes

Spotify Lossless a thing?

I used to be audio format crazy person that would rip CDs at lossless rate to listen to music at an amazing fidelity. Rumor has it that Spotify has something in the works.Is there any more news on this? Hands down, I would love to try this out on Spo...

  • Newbie
  • I used to be audio format crazy person that would rip CDs at lossless rate to listen to music at an amazing fidelity.   Rumor has it that Spotify has something in the works. Is there any more...
  • Maxim
  • Spotify Star
  • 1451 Views
  • 1 replies
  • 0 likes
  • 1451 Views
  • 1 replies
  • 0 likes

Solved!! Error accepting TOS on the beta spotify developer site

Hello, Trying to go to my dashbord in spotify developer leads me here: https://beta.developer.spotify.com/dashboard/tos-accept If I try to accept this TOS nothing happens and an error is displayed at the top of the screen: >There was an error sending...

  • Casual Listener
  • Hello,   Trying to go to my dashbord in spotify developer leads me here:   https://beta.developer.spotify.com/dashboard/tos-accept   If I try to accept this TOS nothing happens a...
  • MattSuda
  • Spotify Star
  • 1764 Views
  • 2 replies
  • 0 likes
  • Other
  • 1764 Views
  • 2 replies
  • 0 likes

Superuser Contribution Impossibile confermare indirizzo, account passato da family a free

Ho avuto per diversi mesi un account family con i miei fratelli (viviamo nella stessa abitazione), qualche giorno fa però spotify mi manda una mail con scritto: " Non è stato possibile confermare il tuo indirizzo, quindi abbiamo passato il tuo accoun...

  • Newbie
  • Ho avuto per diversi mesi un account family con i miei fratelli (viviamo nella stessa abitazione), qualche giorno fa però spotify mi manda una mail con scritto:   " Non è stato possibile confe...
  • mr00tette
  • Newbie
  • 6799 Views
  • 7 replies
  • 0 likes
  • 6799 Views
  • 7 replies
  • 0 likes

Solved!! My downloaded music won't appear!!Please help me :(

I downloaded spotify some months ago and I would listen to my ''saved'' songs everyday.But then one day,I opened spotify and went to ''my music'',and all the songs I had save weren't there.It had a guy with a hat and it said to me begin adding music ...

  • Casual Listener
  • I downloaded spotify some months ago and I would listen to my ''saved'' songs everyday. But then one day,I opened spotify and went to ''my music'',and all the songs I had save weren't there.It had a...
  • Robert_W
  • Community Legend
  • 13438 Views
  • 4 replies
  • 0 likes
  • Account
    Free
  • 13438 Views
  • 4 replies
  • 0 likes