Having trouble with Spotify on your Android device? Here’s a step-by-step guide to help get things working again.
What to try first
Community help
If basic troubleshooting didn’t help, the Community might have the answer. Here’s how to ask the Community for help:
Hopefully someone will reply shortly after with some helpful advice.
STILL NOT WORKING?
Solved! Go to Solution.
Try this:
If Spotify is crashing or stopping midway through a track, try the following:
-- Restart your phone (remove the battery for 30 seconds if possible).
-- Connect to a different network and see if the problems persist.
-- Perform a clean reinstallation.
To store offline playlists on your Android SD card, follow these steps:
-- Make sure there’s more free space on your SD card than in your internal storage.
-- Perform a clean reinstallation.
-- Spotify will then automatically sync to the storage with more available space.
Try this:
If Spotify is crashing or stopping midway through a track, try the following:
-- Restart your phone (remove the battery for 30 seconds if possible).
-- Connect to a different network and see if the problems persist.
-- Perform a clean reinstallation.
To store offline playlists on your Android SD card, follow these steps:
-- Make sure there’s more free space on your SD card than in your internal storage.
-- Perform a clean reinstallation.
-- Spotify will then automatically sync to the storage with more available space.
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