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Cant Control from Lock screen

Cant Control from Lock screen

Avatar of MiguelAngelRuiz
Newbie
2017-09-01 05:30 PM

Hey, i cant control Spotify from the locked screen,how do I enable it? S7 edge nougat 

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Avatar of Maria_B
Moderator
Moderator
2017-09-06 07:09 AM

Hey @MiguelAngelRuiz!

 

Welcome to the Spotify Community.

 

In this case, could you check that all the notifications are enabled from the settings of your phone? Sometimes when you block or hide notifications on the lock screen from the setting of your phone, the Spotify lock-screen controls won't show up.

 

Keep us posted.

Maria_BModerator
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