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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857491 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857491 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21606 Views
  • 3 replies
  • 0 likes
  • 21606 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify has stopped connecting to the chromecast mibox. everything worked before that

PlanPremiumCountry Belarus Devicemiboxs, lenovo tab10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify has stopped connecting to the chromecast mibox. everything worked before that

  • Casual Listener
  •   Plan Premium Country Belarus    Device miboxs, lenovo tab10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue Spotify has s...
  • KonstantinNovash
  • Casual Listener
  • 44 Views
  • 2 replies
  • 0 likes
  • 44 Views
  • 2 replies
  • 0 likes

Lyrics not showing

PlanFreeCountryIndiaDeviceRedmi Note 10 Pro Operating SystemAndroid 12 My Question or IssueThe lyrics are not showing no matter what I try. I tried uninstalling and reinstalling and logging out and then logging in, cleared chache but nothing is worki...

  • Newbie
  • Plan Free Country India Device Redmi Note 10 Pro  Operating System Android 12   My Question or Issue The lyrics are not showing no matter what I try. I tried uninstalling and rein...
  • 12 Views
  • 0 replies
  • 0 likes
  • 12 Views
  • 0 replies
  • 0 likes

Playlist won't shuffle

PlanPremiumCountry DeviceGalaxy S22Operating SystemAndroid My Question or IssueI made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've discovered a Premium Feature" and then goes away. It will not let me turn on shu...

  • Casual Listener
  • Plan Premium Country   Device Galaxy S22 Operating System Android   My Question or Issue I made a new playlist and when I click the SHUFFLE icon, a window pops up and says "You've...
  • 14 Views
  • 0 replies
  • 0 likes
  • shuffle
  • 14 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify abre sozinho quando conecta fono bluetooth

PlanPremiumCountryBrasilDeviceXiaomi Mi 9Operating SystemAndroid My Question or IssueToda vez que meu fone conecta com o celular o spotify começa a tocar a ultima música que foi escutada. Ele na verdade nem chega a abrir o app, mas fica com atalho na...

  • Casual Listener
  • Plan Premium Country Brasil Device Xiaomi Mi 9 Operating System Android    My Question or Issue Toda vez que meu fone conecta com o celular o spotify começa a tocar a ultima músic...
  • ruicasi
  • Newbie
  • 14496 Views
  • 13 replies
  • 0 likes
  • 14496 Views
  • 13 replies
  • 0 likes

Superuser Contribution Random Songs Playing Even When Autoplay Off

PlanFreeCountryUnited States of AmericaDeviceMoto G PlayOperating SystemAndroid 7.1.1My Question or Issue So I had the same issue before: even when Autoplay is disabled, random songs that I don't want to hear still play. Even when listening from an a...

  • Visitor
  • Plan Free Country United States of America Device Moto G Play Operating System Android 7.1.1 My Question or Issue  So I had the same issue before: even when Autoplay is disabled, random...
  • holyfigure
  • Newbie
  • 14906 Views
  • 44 replies
  • 8 likes
  • 14906 Views
  • 44 replies
  • 8 likes

Superuser Contribution KNOWN UNRESOLVED ISSUE FOR YEARS - Spotify redownloads all songs every phone restart

PlanPremiumCountryPolandDeviceXiaomi Redmi Note 4XOperating SystemAndroid 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10My Question or IssueAs title says - almost every reboot Spotify resets songs location to internal storage an...

  • Music Fan
  • Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As t...
  • Atexor
  • Music Fan
  • 2210 Views
  • 11 replies
  • 9 likes
  • 2210 Views
  • 11 replies
  • 9 likes

Deleting downloaded podcasts

I've created a few playlists with certain podcasts added to each. My work takes me out of cellular range so I download the episodes for offline listening. After listening to the I wanted to delete them from their playlists but receive the error messa...

  • Newbie
  • I've created a few playlists with certain podcasts added to each. My work takes me out of cellular range so I download the episodes for offline listening. After listening to the I wanted to delete th...
  • 15 Views
  • 0 replies
  • 0 likes
  • 15 Views
  • 0 replies
  • 0 likes

Superuser Contribution Notification Controls can't be swiped away or closed

PlanPremiumCountryUnited StatesDeviceLG V60Operating SystemAndroid 11 My Question or IssueRecently, I have been unable to swipe away the Spotify controls notification once I'm done listening. It'll just move over to show the notifications options but...

  • Casual Listener
  • Plan Premium Country United States Device LG V60 Operating System Android 11   My Question or Issue Recently, I have been unable to swipe away the Spotify controls notification once I'...
  • itsstillmoving
  • Casual Listener
  • 29322 Views
  • 165 replies
  • 37 likes
  • 29322 Views
  • 165 replies
  • 37 likes

Superuser Contribution Autoplay when connecting to bluetooth

 I've been having an issue with Spotify automatically starting and resume playing anytime bluetooth connects to my headphones or truck. I've tried all the "solutions" that I've found listed online and none of them work, or are terribly inconvenient, ...

  • Music Fan
  •  I've been having an issue with Spotify automatically starting and resume playing anytime bluetooth connects to my headphones or truck.  I've tried all the "solutions" that I've found listed onl...
  • michielonline
  • Newbie
  • 29150 Views
  • 37 replies
  • 2 likes
  • Auto-pause
    autoplay
  • 29150 Views
  • 37 replies
  • 2 likes

Still happening in 2023 - Downloaded songs move back to Local Drive unexpectedly

PlanPremiumCountryUSDeviceSamsung Note 20 UltraOperating SystemAndroid 12 My Question or IssueI have seen MULTIPLE threads on this but it never seems resolved, what is going on Spotify? Basically I have about 10gig of downloaded songs. I set to my SD...

  • Music Fan
  • Plan Premium Country US Device Samsung Note 20 Ultra Operating System Android 12   My Question or Issue I have seen MULTIPLE threads on this but it never seems resolved, what is going ...
  • 19 Views
  • 0 replies
  • 0 likes
  • 19 Views
  • 0 replies
  • 0 likes

Superuser Contribution Video Podcasts will not play in car when connected on bluetooth

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 My Question or IssueI've noticed when connected to my car via bluetooth (no android auto), the video part of any podcast will not load. The audio will work, but it seems the vid...

  • Regular
  • Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 10   My Question or Issue I've noticed when connected to my car via bluetooth (no android auto), the video ...
  • luvbuckets
  • Newbie
  • 26646 Views
  • 53 replies
  • 10 likes
  • Android
    bluetooth
    podcast
    Video Podcast
  • 26646 Views
  • 53 replies
  • 10 likes

Musik

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 15 Views
  • 0 replies
  • 0 likes
  • 15 Views
  • 0 replies
  • 0 likes

Cambio automatico de almacenamiento

PlanPremiumCountry Device(Samsung Galaxy 9+)Operating System( Android 10.) My Question or IssueTengo un samsung galaxy s9+ en el cual selecciono el almacenamiento de la música en la tarjeta SD, sin embargo, cada cierto tiempo automaticamente cambia d...

  • Visitor
  •   Plan Premium Country   Device (Samsung Galaxy 9+) Operating System ( Android 10.)   My Question or Issue Tengo un samsung galaxy s9+ en el cual selecciono el almacena...
  • juliorivasma
  • Visitor
  • 504 Views
  • 3 replies
  • 0 likes
  • 504 Views
  • 3 replies
  • 0 likes

Spotify frequently plays the next song on max volume on bluetooth

PremiumPhilippines Xiaomi 12T ProAndroid 13 Whenever I use Spotify with bluetooth devices, the next song plays on max volume. It goes down to what I set the volume to if I adjust the volume once. Sometimes it doesn't happen but it happens more often ...

  • Visitor
  •   Premium Philippines  Xiaomi 12T Pro Android 13   Whenever I use Spotify with bluetooth devices, the next song plays on max volume. It goes down to what I set the volume to if ...
  • 17 Views
  • 0 replies
  • 0 likes
  • 17 Views
  • 0 replies
  • 0 likes

Android Auto voice commands

Is there a list for Spotify voice commands for Android Auto? I know I can voice search for songs, but album search is spotty and playlist search doesn't work at all.What's odd is that I have an Amazon Echo and voice search for playlist and album work...

  • Roadie
  • Is there a list for Spotify voice commands for Android Auto? I know I can voice search for songs, but album search is spotty and playlist search doesn't work at all. What's odd is that I have an A...
  • Friek
  • Casual Listener
  • 2410 Views
  • 2 replies
  • 27 likes
  • android auto
    voice commands
  • 2410 Views
  • 2 replies
  • 27 likes

Superuser Contribution Music plays by itself after bluetooth disconnected

I'm having an issue with spotify playing music by itself. This happens mostly when I disconnect a bluetooth device. The app shows no music playing and the only way I can stop the music is by going into 'App Setting' on my phone and 'Force Stop' the a...

  • Casual Listener
  • I'm having an issue with spotify playing music by itself. This happens mostly when I disconnect a bluetooth device. The app shows no music playing and the only way I can stop the music is by going in...
  • billnuss
  • Visitor
  • 5877 Views
  • 29 replies
  • 1 likes
  • 5877 Views
  • 29 replies
  • 1 likes

Superuser Contribution Bug: Smart Shuffle to normal play

Plan: PremiumOS: Android My Issue:Currently, the playing order is Normal > Shuffle > Smart Shuffle. Whenever I shift from shuffle to normal, it will NOT play the follow-up song according to the sorting settings (e.g., "recently added"). Instead, the ...

  • Regular
  •   Plan: Premium OS: Android     My Issue: Currently, the playing order is Normal > Shuffle > Smart Shuffle. Whenever I shift from shuffle to normal, it will NOT play t...
  • McvW
  • Regular
  • 89 Views
  • 4 replies
  • 0 likes
  • 89 Views
  • 4 replies
  • 0 likes

Pulled back into app when adjusting volume while casting to speaker

While casting to smart speaker/Google home I navigate away from the app to home screen/different app, then when volume is adjusted for device being casted to I am pulled back into Spotify app without any input or even touching the screen. Highly irri...

  • Newbie
  • While casting to smart speaker/Google home I navigate away from the app to home screen/different app, then when volume is adjusted for device being casted to I am pulled back into Spotify app without...
  • 17 Views
  • 0 replies
  • 0 likes
  • 17 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Listening history button is gone

Listening history button is replaced with notification button. How can I roll back the update?I don't care about ads or notifications but what I listened to. My experience is terrible and my workflow is broken.

  • Casual Listener
  • Listening history button is replaced with notification button. How can I roll back the update? I don't care about ads or notifications but what I listened to. My experience is terrible and my work...
  • zcippy
  • Casual Listener
  • 1309 Views
  • 8 replies
  • 1 likes
  • 1309 Views
  • 8 replies
  • 1 likes