Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
378908 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
ecently, I’ve noticed a frustrating issue when playing albums.If I pull up an album and click on the first track, only that single track plays. The rest of the album is not added to the queue.However, if I click any other track (e.g., the second or t...
ecently, I’ve noticed a frustrating issue when playing albums. If I pull up an album and click on the first track, only that single track plays. The rest of the album is not added to the queue. How...
Visitor
1489 Views
16 replies
1 likes
PlanPremiumCountry DeviceMotorola G72Operating SystemAndroid 13 My Question or IssuePreviously I could just move songs from my queue that I'd like to hear first to the top of my queue, and there was a seperate section of temporarily queued songs that...
Plan Premium Country Device Motorola G72 Operating System Android 13 My Question or Issue Previously I could just move songs from my queue that I'd like to hear first to the t...
Moderator
210 Views
2 replies
0 likes
PlanPremiumCountryUSADeviceLuoran MP3 playerOperating SystemNo ideaMy Question or IssueI can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly to listen to Spotify on. It says my email and password are incorrect...
Plan Premium Country USA Device Luoran MP3 player Operating System No idea My Question or Issue I can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly...
Moderator
1482 Views
12 replies
0 likes
Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or the Spotify app settings.
Since my phone (Galaxy S24+) updated, the Spotify playback is no longer showing up on my lock screen or in my notification bar. I can't find where to turn it back on in either my phone settings or th...
Newbie
2194 Views
6 replies
1 likes
I opened the app this morning and all of my downloaded songs were gone. This is no big deal, it happens every once in a while, but when I went to check my storage, I didn't see the option to download songs to my SD card. It doesn't even show up as an...
I opened the app this morning and all of my downloaded songs were gone. This is no big deal, it happens every once in a while, but when I went to check my storage, I didn't see the option to download...
Moderator
1358 Views
5 replies
0 likes
Plan:PremiumCountryThe NetherlandsDeviceNothing Phone (1)Operating SystemNothing OS / Android 13 My Question or IssueI play music through Spotify in our baby room at night when he goes to sleep on a Google Home speaker. While this is playing and I co...
Plan: Premium Country The Netherlands Device Nothing Phone (1) Operating System Nothing OS / Android 13 My Question or Issue I play music through Spotify in our baby room at night wh...
Moderator
1108 Views
3 replies
0 likes
PlanPremiumMy Question or IssueI’m running into a frustrating issue with my Samsung Soundbar S60B and I’m hoping someone here might have insight. Here’s the situation: My soundbar appears in Spotify under AV and Bluetooth, so playing music works perf...
Plan Premium My Question or Issue I’m running into a frustrating issue with my Samsung Soundbar S60B and I’m hoping someone here might have insight. Here’s the situation: My soun...
Casual Listener
1897 Views
2 replies
1 likes
Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they reactive to the music? Meaning they would act diff...
Hey all, an Audio Engineer here. I have a few questions about the EQ on Spotify, specifically the Bass Boost and Surroundsound sliders. From a technical standpoint, what do they actually do? Are they...
Visitor
2949 Views
4 replies
1 likes
PlanPremiumCountryUKDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueCan I transfer my music as albums - not as songs or a playlist - from Google Play Music (or its successor, YouTube Music) to Spotify Premium? I've tried a coupl...
Plan Premium Country UK Device Samsung Galaxy 10 Operating System Android 10 My Question or Issue Can I transfer my music as albums - not as songs or a playlist - from Google Play Mu...
Casual Listener
2960 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...
Plan Premium Country United States Device Samsung Operating System Android My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...
Moderator
4879 Views
19 replies
9 likes
PlanPremiumCountryUKDeviceWalkman NW-A100Operating SystemAndroid 9 My Question or IssueSpotify starts up but wont go to home screen, shows a library list, screen unresponsive then crashes, saying Spotify stopped. Reinstalled still no different, clear...
Plan Premium Country UK Device Walkman NW-A100 Operating System Android 9 My Question or Issue Spotify starts up but wont go to home screen, shows a library list, screen unre...
Moderator
213 Views
3 replies
0 likes
Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.) La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema dell'esecuzione automatica quando il telefono si collega a dispositivi bluetho...
Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.) La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema d...
Moderator
12165 Views
12 replies
1 likes
[Bug report - no response expected]I will not answer to further questions in the forum.Spotify App Version9.0.52.505PlanPremiumDeviceSamsung Galaxy A53 5GOperating SystemAndroid 14 / One UI 6.1IssueWhen listening to a podcast with video, but in audio...
[Bug report - no response expected] I will not answer to further questions in the forum. Spotify App Version 9.0.52.505 Plan Premium Device Samsung Galaxy A53 5G Operating System Android 14 ...
Moderator
994 Views
3 replies
0 likes
Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...
Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...
Regular
13595 Views
162 replies
35 likes
Plan: Premium Shared with spouseFree/PremiumCountry USA Device SAMSUNG S25 5G ULTRA(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ANDROID(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Whenever I used to open Spotif...
Plan: Premium Shared with spouse Free/Premium Country USA Device SAMSUNG S25 5G ULTRA (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ANDROID (iOS 10, Android ...
Newbie
356 Views
4 replies
0 likes
I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...
I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...
Newbie
1116 Views
8 replies
1 likes
PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...
Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15 My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...
Gig Goer
1837 Views
32 replies
4 likes
PlanPremiumCountryMalaysiaDeviceIQOO Neo 10Operating SystemFuntouch OS 15 (Android 15 Vanilla Ice Cream) My Question or IssueOn my old phone (Realme 11 Pro Plus), Spotify was able to keep the phone from sleeping when I was using it with my car. But w...
Plan Premium Country Malaysia Device IQOO Neo 10 Operating System Funtouch OS 15 (Android 15 Vanilla Ice Cream) My Question or Issue On my old phone (Realme 11 Pro Plus...
Moderator
184 Views
3 replies
0 likes
Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.
Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...
Regular
12993 Views
18 replies
13 likes
Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...
Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...
Newbie
18203 Views
68 replies
31 likes
