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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395160 Views

546 replies

35 likes

Account
Free
  • 395160 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8401 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Excessive data usage - 43GB in 1 month...?

Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'download using cellular data' . However, I still don't ...

Newbie

Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'dow...

Vasil

Moderator

8528 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Superuser Contribution Terrible artist images on TV box apps

Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...

Gig Goer

Plan: Premium Country: UK and France   Device: Freebox Mini, Amazon Fire TV Operating System: both Android   My Question or Issue: The background pictures of artists w...

TheRealtyGoddee

Newbie

1433 Views

3 replies

1 likes

  • 1433 Views
  • 3 replies
  • 1 likes

Superuser Contribution Filters in Your Episodes reset/not saved

This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes

Casual Listener

This should be submitted as a bug.   All settings and filters are not saved after navigating away from Your Episodes

Kazakov86

Casual Listener

3904 Views

37 replies

6 likes

all episodes
filter
filters reset
Unplayed
your episodes
  • 3904 Views
  • 37 replies
  • 6 likes

Superuser Contribution Can people have access to local files?

Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice recordings im really worried that someone listened to...

Visitor

Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice re...

Joshgershom

Newbie

9104 Views

5 replies

1 likes

  • 9104 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Can't connect with my Android Wear OS Mont Blanc Summit 2+ watch

PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...

Regular

Plan Free/Premium Country   Device Mont Blanc Summit 2+ Operating System Android Wear OS   My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...

Jon781

Regular

3315 Views

33 replies

5 likes

  • 3315 Views
  • 33 replies
  • 5 likes

Superuser Contribution Laggy scrolling in playlists

PlanPremiumCountrySwedenDeviceSamsung Galaxy 10Operating System, AndroidSpotify version9.0.12.567 I have posted several times previously about reduced performance in scrolling playlists and queueing. Each time, the issues have been resolved promptly....

Music Fan

  Plan Premium Country Sweden Device Samsung Galaxy 10 Operating System , Android Spotify version 9.0.12.567    I have posted several times previously about reduced perform...

liya2025

Music Fan

3183 Views

9 replies

2 likes

  • 3183 Views
  • 9 replies
  • 2 likes

Superuser Contribution Playlists inside folders not appearing in the "Add to playlist" menu

Plan Premium Device OnePlus Nord 4 Operating System Android 15Spotify version9.0.96.826 My Question or IssueAfter updating to the latest version of the Android app, playlists that are organized inside folders no longer appear in the add-to-playlist m...

Music Fan

Plan Premium Device OnePlus Nord 4 Operating System Android 15 Spotify version 9.0.96.826   My Question or Issue After updating to the latest version of the Android app, playlis...

BenjamminBeatz

Regular

3233 Views

43 replies

22 likes

  • 3233 Views
  • 43 replies
  • 22 likes

Superuser Contribution Getting "DJ Is Not Available In Your Country" when I try to start it on Wifi. In US.

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the app, then it will usually start. This only happens o...

Casual Listener

I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the a...

Oveonar

Visitor

19234 Views

23 replies

2 likes

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  • 23 replies
  • 2 likes

Superuser Contribution Mix Feature Bug/Not Working Properly

PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...

Casual Listener

Plan Premium Country United States Device Samsung Operating System Android   My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...

Mispelledname

Newbie

6708 Views

22 replies

13 likes

  • 6708 Views
  • 22 replies
  • 13 likes

Audience interaction missing between songs on live albums

PlanPremiumCountryUKDevice(Samsung Galaxy 9)Operating System(Android) My Question or IssueCan anybody tell me why when I play a live album there is no audience interaction between songs, it just goes from one song to the next. I have the CD version o...

Visitor

Plan Premium Country UK Device (Samsung Galaxy 9) Operating System (Android)   My Question or Issue Can anybody tell me why when I play a live album there is no audience interaction be...

41 Views

0 replies

0 likes

  • 41 Views
  • 0 replies
  • 0 likes

Since May 2022 ther is no option to save downloads in SD card

Hi,since the issue with the SD card(...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236)You remove the option to save downloads in SD cardIt's now very needful since the wonderful lossless option (thanks for that!!!)Plan: Premium...

Regular

Hi, since the issue with the SD card (...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236) You remove the option to save downloads in SD card It's now very needful since...

Amay

Spotify Star

154 Views

3 replies

0 likes

  • 154 Views
  • 3 replies
  • 0 likes

Superuser Contribution Alexa doesn't recognize a Spotify playlist

PlanFreeCountryCanadaDevicePixel 7, Amazon Echo Dot 5th Gen.Operating SystemAndroid 13 My Question or IssueI created an Eagles playlist using Spotify on my phone. When I ask Alexa to play this playlist on Spotify, it plays Eagles radio on Spotify, ra...

Visitor

Plan Free Country Canada Device Pixel 7, Amazon Echo Dot 5th Gen. Operating System Android 13   My Question or Issue I created an Eagles playlist using Spotify on my phone. When I ask ...

PandaNg1

Newbie

21579 Views

40 replies

0 likes

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  • 40 replies
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Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Casual Listener

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

ermesmox

Newbie

26564 Views

205 replies

44 likes

Android
google cast
receiver
spotify connect
  • 26564 Views
  • 205 replies
  • 44 likes

Superuser Contribution New Layout for Adding Songs to Playlist interferes with system controls

PlanPremiumCountryUSADeviceSamsung Galaxy S24Operating SystemAndroid My Question or IssueIs there a way to either revert the layout back to how it used to be (with the "Done" button), or increase the grabbable target area to swipe down the list? Swip...

Newbie

Plan Premium Country USA Device Samsung Galaxy S24 Operating System Android   My Question or Issue Is there a way to either revert the layout back to how it used to be (with the "Done"...

Shintacos

Visitor

1138 Views

10 replies

5 likes

  • 1138 Views
  • 10 replies
  • 5 likes

No ads?

I've been using Spotify since around December, and I've been enjoying it thus far. However, I have noticed that I'm getting no ads. I'm not using any third-party software to block this, at least to my knowledge. Perhaps my phone has built-in software...

Casual Listener

I've been using Spotify since around December, and I've been enjoying it thus far. However, I have noticed that I'm getting no ads. I'm not using any third-party software to block this, at least to m...

__wenhao__

Newbie

2718 Views

2 replies

1 likes

  • 2718 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Unable to sort playlists on mobile

It is now November 2025 and this is still an issue? I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra. As per my research I did the following: Turned off smart shuffle function - check Logged out...

Newbie

It is now November 2025 and this is still an issue?  I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra.  As per my research I did th...

MattePatte

Regular

583 Views

4 replies

1 likes

  • 583 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Turn off video

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue   Harley quinn and joker podcast trailer will always play with video even wit...

Djolai

Newbie

148567 Views

119 replies

74 likes

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  • 119 replies
  • 74 likes

Superuser Contribution Cannot log in on new Android device purchased expressly to listen to Spotify on

PlanPremiumCountryUSADeviceLuoran MP3 playerOperating SystemNo ideaMy Question or IssueI can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly to listen to Spotify on. It says my email and password are incorrect...

Visitor

Plan Premium Country USA Device Luoran MP3 player Operating System No idea My Question or Issue I can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly...

benjperier

Newbie

2596 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Superuser Contribution Lyrics are not time-synced

This song Best I'll Never Have VF by Brandon Mig does not have the time-synced lyrics. Please fix this!

Roadie

This song Best I'll Never Have VF by Brandon Mig does not have the time-synced lyrics. Please fix this!  

Olyver

Visitor

3154 Views

5 replies

0 likes

  • 3154 Views
  • 5 replies
  • 0 likes

Superuser Contribution se me cierra la aplicacion al escanear

PlanGratisPaísEspañaDispositivoRealme X50 Pro 5GSistema operativoAndroid 12 Mi pregunta o problemacada vez que intento escanear un código de spotify con la aplicación, se me cierra

Visitor

  Plan Gratis País España Dispositivo Realme X50 Pro 5G Sistema operativo Android 12   Mi pregunta o problema cada vez que intento escanear un código de spotify con la aplicación...

Eni

Moderator

69 Views

1 replies

0 likes

  • 69 Views
  • 1 replies
  • 0 likes