Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
390701 Views
545 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Plan Premium Country Norway Device Samsung S9 Operating System Android 11 My Question or Issue Whenever a bluetooth device is connected to my phone, Spotify automatically sta...
Visitor
166055 Views
123 replies
10 likes
Yesterday, I deleted Spotify and reinstalled it, but when I tried to log in with my account, I could not log in to my account because the application was freezing (attached pictures ). I downloaded the app again, cleared the data, and tried to log in...
Yesterday, I deleted Spotify and reinstalled it, but when I tried to log in with my account, I could not log in to my account because the application was freezing (attached pictures ). I down...
Moderator
23 Views
1 replies
0 likes
PlanPremiumCountryUKDevicePlaying from macOS or Android to BluOS streaming Roksan Attessa AmpOperating SystemmacOS 15.6Android 15 My Question or IssueI have a new streaming amp. It works perfectly via BluOS for Apple music and Qobuz. However, I canno...
Plan Premium Country UK Device Playing from macOS or Android to BluOS streaming Roksan Attessa Amp Operating System macOS 15.6 Android 15 My Question or Issue I have a new streami...
Moderator
347 Views
7 replies
0 likes
Hi folks, I'm running into a painfully frustrating problem. I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via Bluetooth (aptx) to an Aluratek ABCD54F bluetooth receiver (within a f...
Hi folks, I'm running into a painfully frustrating problem. I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via B...
Visitor
38362 Views
61 replies
14 likes
I've been using Spotify again after some hiatus, and one of the features that I love on Spotify is Mixing Playlists. I've downloaded the app and tried to edit the transitions between songs, but the app crashes every time when I want to do it. I clear...
I've been using Spotify again after some hiatus, and one of the features that I love on Spotify is Mixing Playlists. I've downloaded the app and tried to edit the transitions between songs, but the a...
Casual Listener
448 Views
15 replies
1 likes
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even wit...
Casual Listener
144163 Views
118 replies
73 likes
My Question or Issuerecently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing the song I was last listening to.I usually use 2-3 mu...
My Question or Issue recently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing ...
Visitor
41946 Views
76 replies
3 likes
me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"
me aparece al intentar descargar música un mensaje "alcanzaste el limite de dispositivos offline"
Visitor
2408 Views
4 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...
Plan Premium Country United States Device Samsung Operating System Android My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...
Newbie
6078 Views
20 replies
12 likes
I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play actually. Where can I get an apk package of Spotify?...
I can't listen to my downloads in fly mode. And I can't update my app through google store, it says the app isn't compatible with your device. My device is HONOR V30 PRO which can't use google play a...
Casual Listener
875 Views
5 replies
0 likes
PlanPremiumCountryMalaysiaDeviceIQOO Neo 10Operating SystemFuntouch OS 15 (Android 15 Vanilla Ice Cream) My Question or IssueOn my old phone (Realme 11 Pro Plus), Spotify was able to keep the phone from sleeping when I was using it with my car. But w...
Plan Premium Country Malaysia Device IQOO Neo 10 Operating System Funtouch OS 15 (Android 15 Vanilla Ice Cream) My Question or Issue On my old phone (Realme 11 Pro Plus...
Moderator
451 Views
11 replies
0 likes
Plan PremiumCountry United States Devicemoto g stylus 5GOperating SystemAndroid 12My Question or IssueSongs don't change order in search after you play them
Plan Premium Country United States Device moto g stylus 5G Operating System Android 12 My Question or Issue Songs don't change order in search after you play them&nb...
Regular
323 Views
9 replies
0 likes
I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or reinstalling app and I even get the permium subscripti...
I can log in and use spotify on web version without no issues, but it keeps erroring any time I try to login in the app. I've done all I could such as restarting phone, clearing cache and data or rei...
Newbie
19106 Views
12 replies
0 likes
Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...
Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...
Regular
21072 Views
192 replies
43 likes
Xiaomi Redmi 13 Hyper OS Spotify Premium Germany No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one. Please fix it. Fast. Other Users from Germany with Same Problem in a Android Forum: ...
Xiaomi Redmi 13 Hyper OS Spotify Premium Germany No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one....
Casual Listener
4533 Views
19 replies
1 likes
PlanPremiumCountryNLDeviceTested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android. My Question or IssueMany music albums consist of songs that span multiple tracks. When usings Spotify on an external device, Spotify inserts...
Plan Premium Country NL Device Tested on Chromecast, Tesla and LG TV app, via a Samsung S23 on the latest Android. My Question or Issue Many music albums consist of songs that span mul...
Newbie
1539 Views
5 replies
5 likes
About six months ago, Spotify stopped recognising the triple-press on headphone buttons to go back a track. I’ve tested this on both a Samsung S9 and an S25, using several different headphones (wired and Bluetooth), and the result is always the same....
About six months ago, Spotify stopped recognising the triple-press on headphone buttons to go back a track. I’ve tested this on both a Samsung S9 and an S25, using several different headphon...
Music Fan
305 Views
2 replies
1 likes
A recurring, looping, or repeating Sleep Timer that's applied all night This is what I'd like:You set a sleep timer for 15 minutes.You fall asleep, and the timer stops playback after 15 minutes.You wake up in the night, hit Play (via your Bluetooth e...
A recurring, looping, or repeating Sleep Timer that's applied all night This is what I'd like: You set a sleep timer for 15 minutes. You fall asleep, and the timer stops playback after 15...
Casual Listener
135 Views
2 replies
0 likes
Spoiler (Highlight to read) PlanPremiumCountryIrelandDeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueEvery time I try to remove songs from my queue, they keep returning. If I try to change the order that the songs play in, my chan...
Plan Premium Country Ireland Device Huawei P30 Lite Operating System Android 10 My Question or Issue Every time I try to remove songs from my queue, they keep returning. If I...
Newbie
5936 Views
14 replies
6 likes
Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...
Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...
Newbie
20626 Views
88 replies
32 likes
