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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Autoplay not working

PlanPremiumCountryFinlandDeviceGalaxy A40Operating SystemAndroid version 11. One UI 3.1 My Question or IssueAutoplay has been working randomly for the past 5 years. Example, I have a playlist made by me and after the last song on the list ends it use...

Casual Listener

  Plan Premium Country Finland Device Galaxy A40 Operating System Android version 11. One UI 3.1   My Question or Issue Autoplay has been working randomly for the past 5 years. E...

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Buggy menu icons

PlanPremiumCountryHungaryDeviceSamsung A54Operating SystemAndroid 16Spotify version9.0.96.826 My Question or IssueHi!I've noticed that when using the 3-dot menu for podcast episodes in the Your Episodes list, the icons next to the actions change back...

Music Fan

Plan Premium Country Hungary Device Samsung A54 Operating System Android 16 Spotify version 9.0.96.826   My Question or Issue Hi! I've noticed that when using the 3-dot menu for pod...

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Superuser Contribution Add to playlist menu doesn't show all the playlists the track was already added to

PlanPremiumCountryGermanyDeviceGalaxy S25 UltraOperating SystemAndroid 16 My Question or IssueWhen I open "add to playlist" menu for the track, it sometimes doesn't show all the playlists which already have this track in them on top. But when you sta...

Regular

  Plan Premium Country Germany Device Galaxy S25 Ultra Operating System Android 16   My Question or Issue When I open "add to playlist" menu for the track, it sometimes doesn't s...

Dessi

Moderator

40 Views

3 replies

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Addtoplaylist
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App crashes when I receive a notification

PlanPremiumCountryUSDeviceSamsung Galaxy A15Operating SystemAndroid My Question or IssueFor whatever reason, the app crashes whenever I get a notification and I have to restart it like I never had the app open or playing music to begin with.

Visitor

Plan Premium Country US Device Samsung Galaxy A15 Operating System Android   My Question or Issue For whatever reason, the app crashes whenever I get a notification and I have to resta...

Amay

Spotify Star

40 Views

1 replies

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Superuser Contribution Search tab crashing on my account whenever I tap on anything

Plan: PremiumCountry: UK Device: Pixel 7Operating System: Android 16 For the past three days, anything I tap on in the Search tab makes the app crash and close. This only happens on my account. When I sign in on the same phone with my wife’s account,...

Regular

Plan: Premium Country: UK   Device: Pixel 7 Operating System: Android 16   For the past three days, anything I tap on in the Search tab makes the app crash and close. This only happen...

Quat1e

Regular

102 Views

2 replies

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Superuser Contribution Some playlist thumbnails are missing in "add to playlist" menu

PlanPremiumCountryGermanyDeviceGalaxy S25 UltraOperating SystemAndroid 16 My Question or IssueWhen I'm choosing playlists I want to add a track to, a lot of thumbnails (playlist covers) are not showing up. Same issue on my partner's Android phone.  

Regular

Plan Premium Country Germany Device Galaxy S25 Ultra Operating System Android 16   My Question or Issue When I'm choosing playlists I want to add a track to, a lot of thumbnails (playl...

oceankami

Regular

152 Views

7 replies

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Superuser Contribution App disappears from home screen

PlanPremiumCountryUSADevicePixel 9aOperating SystemAndroid My Question or IssueAfter reinstalling (due to recent podcast issue) app on home screen disappears. The widget stays available and I can pull up Spotify from the full app menu, but my home sc...

Casual Listener

Plan Premium Country USA Device Pixel 9a Operating System Android    My Question or Issue After reinstalling (due to recent podcast issue) app on home screen disappears. The widge...

OscarDC

Moderator

81 Views

3 replies

0 likes

App
home screen
Shortcut
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Superuser Contribution Lossless files, added to your playlist via local files don't play on android device

I have done this for years, and there is lots of music out there that's not available on Spotify. Luckily, I have been able to have local files added to a playlist, and as long as I am connected to the same wi-fi network as my PC, the local files get...

Newbie

  I have done this for years, and there is lots of music out there that's not available on Spotify. Luckily, I have been able to have local files added to a playlist, and as long as I am connec...

Novy

Moderator

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1 replies

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Superuser Contribution [Design bug]Playlist search scroll locked

PlanPremiumDeviceSamsung Galaxy A9Operating SystemAndroid 10 My Question or IssueWhen searching in a playlist, spotify does not allow you to scroll down mor to acces bottom songs. The play menu is still at the bottom, and thus covering the bottem res...

Casual Listener

Plan Premium Device Samsung Galaxy A9 Operating System Android 10   My Question or Issue When searching in a playlist,  spotify does not allow you to scroll down mor to acces bottom...

Eni

Moderator

91 Views

1 replies

0 likes

playlist
Scroll
Search
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Superuser Contribution Browsing with Android not working

PlanPremiumCountryFinlandDeviceOnePlus Nord CE 3 Lite 5GOperating SystemOxygenOS 15 My Question or IssueWhen clicking "Search" on my phone, and then trying to browse different themes clicking boxes e.g. "Audiobooks", "Pop", "Rock" etc. Spotify app im...

Gig Goer

Plan Premium Country Finland Device OnePlus Nord CE 3 Lite 5G Operating System OxygenOS 15   My Question or Issue When clicking "Search" on my phone, and then trying to browse differen...

Novy

Moderator

122 Views

3 replies

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Superuser Contribution Lossless playback of a song played first time buffers alot (sudden stops in playback)

PlanPremium platinum CountryIndia DevicePixel 8 pro Operating System(Android 16 My Question or IssueLossless playback of less popular songs keeps stopping during playback like its buffering BUT its not buffering as i can stream a 4k video on yt at th...

Visitor

  Plan Premium platinum  Country India   Device Pixel 8 pro  Operating System (Android 16   My Question or Issue Lossless playback of less popular songs keeps sto...

Dessi

Moderator

86 Views

1 replies

0 likes

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Superuser Contribution Playlists inside folders not appearing in the "Add to playlist" menu

Plan Premium Device OnePlus Nord 4 Operating System Android 15Spotify version9.0.96.826 My Question or IssueAfter updating to the latest version of the Android app, playlists that are organized inside folders no longer appear in the add-to-playlist m...

Music Fan

Plan Premium Device OnePlus Nord 4 Operating System Android 15 Spotify version 9.0.96.826   My Question or Issue After updating to the latest version of the Android app, playlis...

Floura

Music Fan

741 Views

20 replies

15 likes

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Superuser Contribution Spotify not playing on Bluos System

My Bluos system will no longer play Spotify. It was working fine last week. I have a NAD C700. The App and Spotify are linked, and the Spotify graphics come up on the NAD, but there is no sound, and it keeps trying to go to the next song. Sound is wo...

Casual Listener

    My Bluos system will no longer play Spotify. It was working fine last week. I have a NAD C700. The App and Spotify are linked, and the Spotify graphics come up on the NAD, but there...

Lee68

Casual Listener

160 Views

2 replies

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Superuser Contribution "Want to watch the video?" pop-up when playing songs from Search. Can't listen on external device

Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I try to play a song from the search page on spotify, it gives me a notification "do you want to play the video?" And...

Casual Listener

  Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue when I try to play a song from...

Henry007

Regular

8449 Views

80 replies

47 likes

Search
speaker
spotify connect
video
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Superuser Contribution Spotify On Android has issues with Lossless.

PlanPlatinumCountryIndiaDeviceS24 UltraOperating SystemAndroid 16 My Question or Issue We recently got Platinum plan for listenning to Lossless content. Problem arises in downloading. All the time there is this message saying Redownload to stream in ...

Music Fan

Plan Platinum Country India Device S24 Ultra Operating System Android 16   My Question or Issue   We recently got Platinum plan for listenning to Lossless content. Problem arises...

MihailY

Moderator

425 Views

17 replies

1 likes

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Superuser Contribution Spotify being controlled by other users on the same family plan and wifi

PlanPremium FamilyCountryCanadaDeviceAndroid, Samsung Galaxy S23+, S23, S25 UltraOperating SystemAndroid 16 My Question or IssueWhen trying to control three separate Spotify sessions with separate devices, while NOT starting a Jam, Spotify decides th...

Casual Listener

Plan Premium Family Country Canada Device Android, Samsung Galaxy S23+, S23, S25 Ultra Operating System Android 16   My Question or Issue When trying to control three separate Spotify ...

MihailY

Moderator

111 Views

1 replies

0 likes

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Superuser Contribution Songtext doesn't load

DeviceSamsung Galaxy S10eOperating SystemAndroid My Question or IssueFor every song I listen to, I always get the message that the text cannot be uploaded. I subscribed for 10,99€/month.What can be done? Thanks for your help.

Visitor

    Device Samsung Galaxy S10e Operating System Android    My Question or Issue For every song I listen to, I always get the message that the text cannot be uploaded. I su...

Vasil

Moderator

129 Views

1 replies

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Samsung
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Superuser Contribution Tracks on a Playlist starting 15 seconds in

Over the last 2 days, tracks on one of my Playlists are starting 15 seconds or so in. They finish a few seconds early too. I can't seem to attach my screenshot of my settings but All my Track Transitions and Listening Control settings are off. Thanks...

Casual Listener

Over the last 2 days, tracks on one of my Playlists are starting 15 seconds or so in. They finish a few seconds early too.   I can't seem to attach my screenshot of my settings but All my Trac...

Novy

Moderator

127 Views

3 replies

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Superuser Contribution Lyrics allignment in landscape mode

PlanFree/PremiumDeviceAndroid Mobile & TabletsOperating SystemAndroid 14 & 15 My Question or IssueLyrics in landscape mode is aligned completely to the left, due to which the punch hole front camera is covering the 1st few letters of every line as it...

Casual Listener

  Plan Free/Premium Device Android Mobile & Tablets Operating System Android 14 & 15   My Question or Issue Lyrics in landscape mode is aligned completely to the left, due ...

Ivelina

Moderator

162 Views

3 replies

0 likes

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