Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
387906 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have a premium plan. I am in the US. I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches). I play some long playlists in order. I have noticed lately that all of a sud...
I have a premium plan. I am in the US. I use Spotify on PC(Windows 10) and Android (Samsung Galaxy S22 Running the latest software UI ver 5.1, Android v13 with all patches). I pl...
Roadie
10566 Views
35 replies
0 likes
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even wit...
Visitor
140380 Views
115 replies
72 likes
I've been using Spotify again after some hiatus, and one of the features that I love on Spotify is Mixing Playlists. I've downloaded the app and tried to edit the transitions between songs, but the app crashes every time when I want to do it. I clear...
I've been using Spotify again after some hiatus, and one of the features that I love on Spotify is Mixing Playlists. I've downloaded the app and tried to edit the transitions between songs, but the a...
Moderator
155 Views
7 replies
1 likes
This morning I've found that the Spotify App on my Android Phone will not load any playlists, Not my personal ones, nor recommended and found in Search. The Menus work fine and I can still play music through Search, but no Access to Playlists, they'r...
This morning I've found that the Spotify App on my Android Phone will not load any playlists, Not my personal ones, nor recommended and found in Search. The Menus work fine and I can still play music...
Newbie
26094 Views
51 replies
8 likes
Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to be managing the audio all by itself, and neither the...
Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to b...
Moderator
89 Views
6 replies
0 likes
PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...
Plan Free/Premium Country Device Mont Blanc Summit 2+ Operating System Android Wear OS My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...
Newbie
2732 Views
29 replies
5 likes
Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...
Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...
Casual Listener
20298 Views
86 replies
32 likes
For a few months now, I'm generally not able to see any of my local speakers and speaker groups in Spotify. I have 6 speakers in my home (all Google devices) and several speaker groups. Usually, when I go to Connect, the device list is empty, as in t...
For a few months now, I'm generally not able to see any of my local speakers and speaker groups in Spotify. I have 6 speakers in my home (all Google devices) and several speaker groups. Usually, when...
Casual Listener
12869 Views
36 replies
0 likes
PlanPremiumCountryUSADeviceLuoran MP3 playerOperating SystemNo ideaMy Question or IssueI can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly to listen to Spotify on. It says my email and password are incorrect...
Plan Premium Country USA Device Luoran MP3 player Operating System No idea My Question or Issue I can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly...
Visitor
2182 Views
16 replies
0 likes
Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...
Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...
Newbie
18325 Views
184 replies
42 likes
Hi folks, I'm running into a painfully frustrating problem. I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via Bluetooth (aptx) to an Aluratek ABCD54F bluetooth receiver (within a f...
Hi folks, I'm running into a painfully frustrating problem. I'm using the Spotify app on my Android Pixel 5 phone (running Android 11, latest updates) and connecting the phone via B...
Newbie
38132 Views
60 replies
14 likes
Xiaomi Redmi 13 Hyper OS Spotify Premium Germany No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one. Please fix it. Fast. Other Users from Germany with Same Problem in a Android Forum: ...
Xiaomi Redmi 13 Hyper OS Spotify Premium Germany No skip Option with actual Spotify widget in start Screen and in notitication window. Obviously im Not the only one....
Newbie
4418 Views
18 replies
1 likes
PlanPremiumCountryUKDevicePixel 10Operating SystemAndroid 16 My Question or Issue I had first had this problem on my old Pixel 3, but now it has returned with a vengeance to my new phone. I think the play button still shows the play icon after it has...
Plan Premium Country UK Device Pixel 10 Operating System Android 16 My Question or Issue I had first had this problem on my old Pixel 3, but now it has returned ...
Casual Listener
67 Views
2 replies
0 likes
Spotify Connect is great but the automatic switching is not for everyone. Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in more than one device and I am happy with that, but the applica...
Spotify Connect is great but the automatic switching is not for everyone. Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in mo...
Newbie
110467 Views
202 replies
160 likes
Spoiler (Highlight to read) PlanPremiumCountryIrelandDeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueEvery time I try to remove songs from my queue, they keep returning. If I try to change the order that the songs play in, my chan...
Plan Premium Country Ireland Device Huawei P30 Lite Operating System Android 10 My Question or Issue Every time I try to remove songs from my queue, they keep returning. If I...
Moderator
5850 Views
12 replies
6 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 9, Auto AndroidOperating System My Question or IssueUp until recently, when operating my vehicle with Auto-Android engaged, I used to be able to give the voice command "Spotify, play xxx", and the song xxx wo...
Plan Premium Country USA Device Samsung Galaxy 9, Auto Android Operating System My Question or Issue Up until recently, when operating my vehicle with Auto-Android engaged, I ...
Casual Listener
83 Views
2 replies
2 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Plan Free Device Xiaomi Lite 12 Operating System Xiaomi HyperOS My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...
Newbie
387906 Views
545 replies
34 likes
Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy) It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please try again) and it keeps on saying (something went wrong) whe...
Hello, i have an issue with spotify app version 9.1.6.1145 on android (samsung galaxy) It was working just fine, suddenly the messages no longer appear (messages could not be loaded, please tr...
Regular
258 Views
11 replies
1 likes
PlanPremiumCountryUsaDeviceSamsung Galaxy s9Operating SystemAndroid My Question or IssueI can find the songs I want but they are greyed out and wont play...I'm a huge fan of logic and especially his older music but I cant play any of it I can find it...
Plan Premium Country Usa Device Samsung Galaxy s9 Operating System Android My Question or Issue I can find the songs I want but they are greyed out and wont play...I'm ...
Newbie
317 Views
2 replies
0 likes
Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.
Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...
Newbie
13427 Views
20 replies
14 likes
