Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
396355 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...
Plan Premium Country United States Device Samsung Operating System Android My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...
Newbie
6913 Views
23 replies
13 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 9, Auto AndroidOperating System My Question or IssueUp until recently, when operating my vehicle with Auto-Android engaged, I used to be able to give the voice command "Spotify, play xxx", and the song xxx wo...
Plan Premium Country USA Device Samsung Galaxy 9, Auto Android Operating System My Question or Issue Up until recently, when operating my vehicle with Auto-Android engaged, I ...
Regular
423 Views
9 replies
4 likes
PlanPremiumCountryBrazilDeviceMotorola Moto G8Operating SystemAndroid 11 My Question or IssueCurrently, when visualizing lyrics either through the box below the play/pause button or through the dedicated full screen lyrics page and another song start...
Plan Premium Country Brazil Device Motorola Moto G8 Operating System Android 11 My Question or Issue Currently, when visualizing lyrics either through the box below the play/pause bu...
Visitor
12155 Views
6 replies
14 likes
Plan: Premium DuoCountry: UKOS: Android 16Device: Google Pixel Tablet I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposite effect. There are two problems:Gapless playback doesn't always w...
Plan: Premium Duo Country: UK OS: Android 16 Device: Google Pixel Tablet I'm trying to use Max Richter's "Sleep" album as a sleep aid, but the sound keeps glitching and it has the opposit...
Moderator
76 Views
4 replies
0 likes
I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The notifications toolbar is now split into two categorie...
I own a Samsung Galaxy S21+ and ever since I got the newest Android update (Android 15 - One UI 7.0) a couple weeks ago I haven't found the way to show the Spotify controls on the lock screen. The no...
Visitor
2532 Views
5 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S24 UltraOperating SystemOne UI 8.0Android 16 My Question or IssueSo I've been having a lot of fun with the new-ish mix feature. Unfortunately I am finding myself getting jumpscared by suddenly messed-up ...
Plan Premium Country Germany Device Samsung Galaxy S24 Ultra Operating System One UI 8.0 Android 16 My Question or Issue So I've been having a lot of fun with the new-ish mix featur...
Moderator
89 Views
4 replies
0 likes
Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...
Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...
Newbie
27675 Views
206 replies
44 likes
I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc...Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my phone. How can I stop Spotify on my phone from taking...
I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc... Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my ...
Newbie
9006 Views
21 replies
12 likes
Xiaomi 12 (Android 14, HyperOS 1.0.11)Spotify Android app (ver. 8.9.66.543)Plan Premium (Belarus) When the equalizer is turned on in the application, sometimes there is no sound when:- the beginning of the next track;- rewind the track;- switching tr...
Xiaomi 12 (Android 14, HyperOS 1.0.11) Spotify Android app (ver. 8.9.66.543) Plan Premium (Belarus) When the equalizer is turned on in the application, sometimes there is no sound when: -...
Newbie
4557 Views
19 replies
0 likes
PlanPremiumCountryUKDevice(Samsung Galaxy 9)Operating System(Android) My Question or IssueCan anybody tell me why when I play a live album there is no audience interaction between songs, it just goes from one song to the next. I have the CD version o...
Plan Premium Country UK Device (Samsung Galaxy 9) Operating System (Android) My Question or Issue Can anybody tell me why when I play a live album there is no audience interaction be...
Spotify Star
70 Views
1 replies
0 likes
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even wit...
Casual Listener
149534 Views
120 replies
74 likes
PlanFree/PremiumCountryPortugal Device Operating SystemAndroid My Question or IssueWhile in "Your episodes" when we see the list of episodes and we have some episode on going let say the episode has 30 minutes, and we are in the minute 3.It is writte...
Plan Free/Premium Country Portugal Device Operating System Android My Question or Issue While in "Your episodes" when we see the list of episodes and we have s...
Music Fan
3663 Views
31 replies
3 likes
Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'download using cellular data' . However, I still don't ...
Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'dow...
Moderator
8608 Views
11 replies
0 likes
Plan: PremiumCountry: UK and France Device: Freebox Mini, Amazon Fire TVOperating System: both Android My Question or Issue:The background pictures of artists which have featured on big-screen TV apps since a software update late last year are in som...
Plan: Premium Country: UK and France Device: Freebox Mini, Amazon Fire TV Operating System: both Android My Question or Issue: The background pictures of artists w...
Newbie
1455 Views
3 replies
1 likes
This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes
This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes
Casual Listener
4105 Views
37 replies
6 likes
Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice recordings im really worried that someone listened to...
Yesterday i recored a private phone call on one of my phones and i imported it to this one when i opened the file it opened on spotify today i found a playlist called local files with all my voice re...
Newbie
9207 Views
5 replies
1 likes
PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...
Plan Free/Premium Country Device Mont Blanc Summit 2+ Operating System Android Wear OS My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...
Regular
3435 Views
33 replies
5 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy 10Operating System, AndroidSpotify version9.0.12.567 I have posted several times previously about reduced performance in scrolling playlists and queueing. Each time, the issues have been resolved promptly....
Plan Premium Country Sweden Device Samsung Galaxy 10 Operating System , Android Spotify version 9.0.12.567 I have posted several times previously about reduced perform...
Music Fan
3261 Views
9 replies
2 likes
Plan Premium Device OnePlus Nord 4 Operating System Android 15Spotify version9.0.96.826 My Question or IssueAfter updating to the latest version of the Android app, playlists that are organized inside folders no longer appear in the add-to-playlist m...
Plan Premium Device OnePlus Nord 4 Operating System Android 15 Spotify version 9.0.96.826 My Question or Issue After updating to the latest version of the Android app, playlis...
Regular
3333 Views
43 replies
22 likes
I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the app, then it will usually start. This only happens o...
I have Premium and am on a Galaxy S21. I've only had this issue in the past week. If I am on Wifi, it gives me that above error. So in order to start it, I need to disconnect from wifi, restart the a...
Visitor
19420 Views
23 replies
2 likes
