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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393912 Views

546 replies

35 likes

Account
Free
  • 393912 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8355 Views

0 replies

7 likes

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Solved!!Superuser Contribution Unable to sort playlists on mobile

It is now November 2025 and this is still an issue? I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra. As per my research I did the following: Turned off smart shuffle function - check Logged out...

Newbie

It is now November 2025 and this is still an issue?  I have lost my sort (in playlists) option completely off my phone. I have a Samsung Galaxy Note 24 Ultra.  As per my research I did th...

MattePatte

Regular

553 Views

4 replies

1 likes

  • 553 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Turn off video

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Harley quinn and joker podcast trailer will always play with video even with data saver on and canvas off and stream audio only on. I would like a way to...

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue   Harley quinn and joker podcast trailer will always play with video even wit...

Djolai

Newbie

147158 Views

119 replies

73 likes

  • 147158 Views
  • 119 replies
  • 73 likes

Superuser Contribution Cannot log in on new Android device purchased expressly to listen to Spotify on

PlanPremiumCountryUSADeviceLuoran MP3 playerOperating SystemNo ideaMy Question or IssueI can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly to listen to Spotify on. It says my email and password are incorrect...

Visitor

Plan Premium Country USA Device Luoran MP3 player Operating System No idea My Question or Issue I can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly...

benjperier

Newbie

2493 Views

17 replies

0 likes

  • 2493 Views
  • 17 replies
  • 0 likes

Superuser Contribution Lyrics are not time-synced

This song Best I'll Never Have VF by Brandon Mig does not have the time-synced lyrics. Please fix this!

Roadie

This song Best I'll Never Have VF by Brandon Mig does not have the time-synced lyrics. Please fix this!  

Olyver

Visitor

3106 Views

5 replies

0 likes

  • 3106 Views
  • 5 replies
  • 0 likes

Superuser Contribution se me cierra la aplicacion al escanear

PlanGratisPaísEspañaDispositivoRealme X50 Pro 5GSistema operativoAndroid 12 Mi pregunta o problemacada vez que intento escanear un código de spotify con la aplicación, se me cierra

Visitor

  Plan Gratis País España Dispositivo Realme X50 Pro 5G Sistema operativo Android 12   Mi pregunta o problema cada vez que intento escanear un código de spotify con la aplicación...

Eni

Moderator

44 Views

1 replies

0 likes

  • 44 Views
  • 1 replies
  • 0 likes

Since May 2022 ther is no option to save downloads in SD card

Hi,since the issue with the SD card(...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236)You remove the option to save downloads in SD cardIt's now very needful since the wonderful lossless option (thanks for that!!!)Plan: Premium...

Regular

Hi, since the issue with the SD card (...Android-Unable-to-play-music-all-playlists-appear-empty/idi-p/5381236) You remove the option to save downloads in SD card It's now very needful since...

ielbaz

Regular

109 Views

2 replies

0 likes

  • 109 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Let me permanently disable Smart Shuffle

Plan: PremiumCountry: USADevice: Pixel 3xl I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. When I turn off shuffle because I am in a block of songs I want ...

Newbie

Plan: Premium Country: USA Device: Pixel 3xl   I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. ...

whimsicalhobbit

Visitor

138905 Views

160 replies

839 likes

  • 138905 Views
  • 160 replies
  • 839 likes

Superuser Contribution Can't connect with my Android Wear OS Mont Blanc Summit 2+ watch

PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...

Regular

Plan Free/Premium Country   Device Mont Blanc Summit 2+ Operating System Android Wear OS   My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...

zivzvu

Casual Listener

3158 Views

30 replies

5 likes

  • 3158 Views
  • 30 replies
  • 5 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

WilhelmReich

Newbie

393912 Views

546 replies

35 likes

Account
Free
  • 393912 Views
  • 546 replies
  • 35 likes

Superuser Contribution Randomly autoplaying when unlocking phone/entering app, and or playing from licked songs.(BUG)

PlanPremiumCountry. U.S.A Device: Samsung Galaxy S22 UltraOperating SystemAndroid 13One UI version: 5.1App version: 8.8.80.599 My Question or Issue: ALL AUTOPLAY ANYTHING SETTING OPTIONS ARE TURNED OFF. ("Gapless", "Automix", "Autoplay similar conten...

Regular

Plan Premium Country. U.S.A   Device: Samsung Galaxy S22 Ultra Operating System Android 13 One UI version: 5.1 App version: 8.8.80.599   My Question or Issue: ALL AUTOPLAY AN...

Vasil

Moderator

1957 Views

5 replies

1 likes

  • 1957 Views
  • 5 replies
  • 1 likes

Superuser Contribution [ANDROID] music keeps stopping when playing in the background

Everytime I open my app, it tells me to turn on the "allow to play in background" option but this has been switched on since I installed the app. Now I'm unable to listen to my music (both from the app and local files) because the app keeps stopping ...

Music Fan

Everytime I open my app, it tells me to turn on the "allow to play in background" option but this has been switched on since I installed the app. Now I'm unable to listen to my music (both from the a...

Vasil

Moderator

15302 Views

30 replies

1 likes

  • 15302 Views
  • 30 replies
  • 1 likes

Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Casual Listener

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

AlmAix

Casual Listener

25248 Views

203 replies

44 likes

Android
google cast
receiver
spotify connect
  • 25248 Views
  • 203 replies
  • 44 likes

Superuser Contribution [Android] Unable to control volume of tablet via phone?

Hi Anyone here know the reason for this?So I just swapped from a laptop to a Tablet (Idea Tab Pro) and want to play spotify from the tablet to a set of speakers.The issue is previously I could control the laptop spotify via phone (Android).There is n...

Regular

Hi 🙂 Anyone here know the reason for this? So I just swapped from a laptop to a Tablet (Idea Tab Pro) and want to play spotify from the tablet to a set of speakers. The issue is previously I c...

MoonMoon413

Visitor

1291 Views

7 replies

0 likes

  • 1291 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Android + iOS] Volume steps too big when using "Spotify Connect"

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...

Roadie

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11   My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...

RR1125

Regular

21594 Views

92 replies

33 likes

  • 21594 Views
  • 92 replies
  • 33 likes

Solved!!Superuser Contribution Spotify App for Android TV doesn't work

PlanPremiumCountryArgentinaDevicePhilips Full HD Android TVOperating SystemAndroid TV My Question or IssueThe Spotify app for Android TV is not working. Songs play for 8 seconds without sound and then skip to the next song, again without sound. Other...

Casual Listener

Plan Premium Country Argentina Device Philips Full HD Android TV Operating System Android TV   My Question or Issue The Spotify app for Android TV is not working. Songs play for 8 seco...

taabot

Newbie

57321 Views

209 replies

31 likes

  • 57321 Views
  • 209 replies
  • 31 likes

Performance Issues When Too Many Speakers are Available

PlanPremiumCountryUnited States of AmericaMy Question or Issue I have a whole-home audio system with 30 to 40 devices that I can use with Spotify. I understand that it's a lot of devices available, but with speakers in about every room of the house i...

Newbie

Plan Premium Country United States of America My Question or Issue   I have a whole-home audio system with 30 to 40 devices that I can use with Spotify.  I understand that it's a lot ...

kwadz

Casual Listener

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Connect] Disable automatic switching between devices

Spotify Connect is great but the automatic switching is not for everyone. Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in more than one device and I am happy with that, but the applica...

Casual Listener

Spotify Connect is great but the automatic switching is not for everyone.   Please allow us to disable automatic switching between devices. I understand Spotify doesn't like user to play in mo...

gormster

Casual Listener

114022 Views

203 replies

163 likes

Connect
Desktop
  • 114022 Views
  • 203 replies
  • 163 likes

Superuser Contribution Certain UI elements overlap on foldable devices

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2. If there is no Canvas, album artwork overlaps the "playing from" info.

Casual Listener

Just adding to this as I experience the same on my Pixel 9 Pro Fold running Android 15, build no BP1A.250305.020.A2.   If there is no Canvas, album artwork overlaps the "playing from" info. ...

romainst

Newbie

1830 Views

5 replies

1 likes

  • 1830 Views
  • 5 replies
  • 1 likes

Superuser Contribution Cast lyrics to TV by Chromecast

PlanPremiumCountryArgentinaDeviceHuawei Mate SEOperating SystemAndroid Oreo My Question or IssueHi, I'm from one of the countries that received the lyrics implementation (Argentina) and I have to say, it works wonderfully. However, according to the p...

Newbie

Plan Premium Country Argentina Device Huawei Mate SE Operating System Android Oreo   My Question or Issue Hi, I'm from one of the countries that received the lyrics implementation (A...

PerWi

Visitor

67528 Views

12 replies

43 likes

  • 67528 Views
  • 12 replies
  • 43 likes

Superuser Contribution Podcasts that include video no playing on Android app (on Pixel 8)

Plan PremiumCountry UK Device Google Pixel 8 My Question or IssuePodcasts that include video won't play on my phone. No error message shows. Happens if I'm on Wi-Fi or cellular. App and OS are up to date.App has been reinstalled, caches have been cle...

Casual Listener

Plan Premium Country UK  Device Google Pixel 8   My Question or Issue Podcasts that include video won't play on my phone. No error message shows. Happens if I'm on Wi-Fi...

Juls8

Visitor

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes