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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389300 Views

545 replies

34 likes

Account
Free
  • 389300 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8089 Views

0 replies

7 likes

  • 8089 Views
  • 0 replies
  • 7 likes

Superuser Contribution Spotify kids availability in Belgium?

Dear,I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least.Is there an ETA as to when it will be available? Kind regards,Joey

Casual Listener

Dear, I'm part of a family plan, and I would like to have access to Spotify kids. Unfortunately, this is not available in Belgium yet, on Android at least. Is there an ETA as to when it will ...

Yayroon

Newbie

3279 Views

11 replies

3 likes

  • 3279 Views
  • 11 replies
  • 3 likes

Superuser Contribution Android widget not working on 3rd party launchers

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1 My Question or Issue The new 4*2 widget with album suggestions isn't showing any album art. Was ok up until yesterday.

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1   My Question or Issue The new 4*2 widget with album suggestions isn't showing any album a...

KieronQuinn

Regular

20896 Views

78 replies

11 likes

  • 20896 Views
  • 78 replies
  • 11 likes

Superuser Contribution [Android + iOS] Volume steps too big when using "Spotify Connect"

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...

Roadie

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11   My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...

Noffel

Newbie

20436 Views

87 replies

32 likes

  • 20436 Views
  • 87 replies
  • 32 likes

Superuser Contribution Data Usage for Podcast Downloads

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I have a question regarding the data usage of podcast streaming/downloads. Although all of...

Casual Listener

Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I have ...

Vasil

Moderator

844 Views

8 replies

0 likes

  • 844 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify skipping to the next song halfway through

PlanPremiumCountry DeviceSamsung Galaxy S24 FEAndroid My Question or IssueI recently upgraded my phone from a Samsung galaxy 21 to an s24 FE and on my new phone the songs will skip to the next song halfway through. The phone is up to date, I've tried...

Visitor

  Plan Premium Country   Device Samsung Galaxy S24 FE Android   My Question or Issue I recently upgraded my phone from a Samsung galaxy 21 to an s24 FE and on my new phone th...

destructivedes

Casual Listener

2937 Views

3 replies

0 likes

  • 2937 Views
  • 3 replies
  • 0 likes

Superuser Contribution Auto android voice command suddenly stopped working

PlanPremiumCountryUSADeviceSamsung Galaxy 9, Auto AndroidOperating System My Question or IssueUp until recently, when operating my vehicle with Auto-Android engaged, I used to be able to give the voice command "Spotify, play xxx", and the song xxx wo...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 9, Auto Android Operating System     My Question or Issue Up until recently, when operating my vehicle with Auto-Android engaged, I ...

YoHan-Solo

Regular

122 Views

5 replies

2 likes

autoAndroid
  • 122 Views
  • 5 replies
  • 2 likes

Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Casual Listener

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

tcugma

Regular

20095 Views

187 replies

42 likes

Android
google cast
receiver
spotify connect
  • 20095 Views
  • 187 replies
  • 42 likes

Superuser Contribution Wireless Android Auto Lossless Bug

PlanPremiumCountryGermanyDeviceGalaxy s23+Operating SystemAndroid 16 My Question or IssueI have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".However, when I'm connected to my cars headunit via wireless...

Newbie

Plan Premium Country Germany Device Galaxy s23+ Operating System Android 16   My Question or Issue I have set my cellular streaming quality to "very high" and my Wi-Fi streaming qualit...

Dessi

Moderator

1154 Views

7 replies

2 likes

  • 1154 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution "Spotify is trying to play..." Notification

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...

Music Fan

Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10   My Question or Issue Steps to reproduce the issue:   1. Open Spotify 2. "Spotify is trying t...

alanjenney

Casual Listener

64888 Views

27 replies

1 likes

  • 64888 Views
  • 27 replies
  • 1 likes

Superuser Contribution Why are my downloads disappearing every day? Spare me the generic reply pls

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, comments, even watched videos and none of the solutio...

Regular

My downloads will randomly disappear nearly every day and this issue has been happening for almost a year at this point. I've sat here and read dozens of hours worth of articles and support posts, co...

8931281Community

Visitor

7202 Views

20 replies

1 likes

  • 7202 Views
  • 20 replies
  • 1 likes

Solved!! after update to 8.9.70.556 the app crash on load

After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds.Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleting cache and data, reinstall. After data delete, I pass...

Casual Listener

After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds. Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleti...

adrinone

Visitor

1649 Views

7 replies

0 likes

  • 1649 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Tablets: Spotify 1x1 widget text size glitch

  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Platinum Country India Device Samsung galaxy Tab S8, 128 gigs Operating System Android 16/ One Ui 8 My Question or Issue The...

Casual Listener

  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Platinum  Country India   Device Samsung galax...

Vasil

Moderator

124 Views

5 replies

0 likes

  • 124 Views
  • 5 replies
  • 0 likes

Superuser Contribution Google home stops playing when you open the app on phone

Since Google released the new Gemini for Google Home if I start music via Google Assistant voice command then open Spotify on my Android phone the playback stops as soon as I open the app. It then tries to connect to the device but always fails, just...

Music Fan

Since Google released the new Gemini for Google Home if I start music via Google Assistant voice command then open Spotify on my Android phone the playback stops as soon as I open the app. It then tr...

Joan

Moderator

53 Views

1 replies

0 likes

Android
Google Home
Playback stops
  • 53 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

DavidFlint

Regular

1493 Views

10 replies

1 likes

  • 1493 Views
  • 10 replies
  • 1 likes

Nvidia Shield Spotify App - Hanging

Hi Guys, Having a peculiar issue with the spotify android app on my nvidia shield Brief description of the issue: Spotify app seemingly "hanging" when accessing the network Steps to reproduce the issue:Stream Music (Any Playlist)After playing a seemi...

Casual Listener

Hi Guys,   Having a peculiar issue with the spotify android app on my nvidia shield   Brief description of the issue: Spotify app seemingly "hanging" when accessing the network &nbsp...

EricBuist

Regular

2780 Views

4 replies

0 likes

Android TV
hanging
Spotify
  • 2780 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Mixing feature crashes app on Android

I've been using Spotify again after some hiatus, and one of the features that I love on Spotify is Mixing Playlists. I've downloaded the app and tried to edit the transitions between songs, but the app crashes every time when I want to do it. I clear...

Casual Listener

I've been using Spotify again after some hiatus, and one of the features that I love on Spotify is Mixing Playlists. I've downloaded the app and tried to edit the transitions between songs, but the a...

maxikevey

Newbie

343 Views

12 replies

1 likes

  • 343 Views
  • 12 replies
  • 1 likes

Solved!!Superuser Contribution Google assistant plays alternative versions of songs such as remixes

When I try and play songs on Android using Google Assistant i get non studio versions. For example, if I ask for Diamonds by Rhianna I instead get a incredibly explicit song with Kayne West rapping for about a minute (it's a remix) instead of the exp...

Regular

When I try and play songs on Android using Google Assistant i get non studio versions. For example, if I ask for Diamonds by Rhianna I instead get a incredibly explicit song with Kayne West rapping f...

CesaDan

Visitor

18760 Views

85 replies

9 likes

  • 18760 Views
  • 85 replies
  • 9 likes

Superuser Contribution Podcast Filter Not Remembering Selection (defaults to "all episodes")

Plan Premium Country The Netherlands Device Samsung Galaxy s10e Operating System Android My Question or Issue I've selected "unplayed" under the sort menu of a podcast I listen to, and whenever I leave navigate away from the podcast and then back aga...

Gig Goer

Plan Premium Country The Netherlands Device Samsung Galaxy s10e Operating System Android   My Question or Issue I've selected "unplayed" under the sort menu of a podcast I li...

Lsm2082

Casual Listener

17194 Views

82 replies

47 likes

  • 17194 Views
  • 82 replies
  • 47 likes

Superuser Contribution Equalizer and system audio effects not working

Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to be managing the audio all by itself, and neither the...

Regular

Hello, everyone. I am experiencing a very annoying problem. I have always used an external equalizer for my cell phone, and until this morning everything was working perfectly. Now Spotify seems to b...

JalW

Casual Listener

167 Views

8 replies

2 likes

  • 167 Views
  • 8 replies
  • 2 likes

Superuser Contribution Musica suena como disco rayado

PlanPremiumCountryChileDeviceMotorola edge 30 neoOperating SystemAndroid 14My Question or IssueDesde hace unos días comence a notar que la musica suena como disco rayado. Esto ocurre al apagar la pantalla del telefono y al utilizar otras aplicaciones...

Casual Listener

Plan Premium Country Chile Device Motorola edge 30 neo Operating System Android 14 My Question or Issue Desde hace unos días comence a notar que la musica suena como disco rayado. Esto ocurr...

Dessi

Moderator

60 Views

3 replies

0 likes

  • 60 Views
  • 3 replies
  • 0 likes