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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

378283 Views

541 replies

34 likes

Account
Free
  • 378283 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7679 Views

0 replies

7 likes

  • 7679 Views
  • 0 replies
  • 7 likes

Superuser Contribution Playing on Google Home vs Connecting wireless buds on phone

Plan:PremiumCountryThe NetherlandsDeviceNothing Phone (1)Operating SystemNothing OS / Android 13 My Question or IssueI play music through Spotify in our baby room at night when he goes to sleep on a Google Home speaker. While this is playing and I co...

Newbie

Plan: Premium Country The Netherlands Device Nothing Phone (1) Operating System Nothing OS / Android 13   My Question or Issue I play music through Spotify in our baby room at night wh...

Hherron76

Newbie

1093 Views

2 replies

0 likes

  • 1093 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can I transfer albums from another service?

PlanPremiumCountryUKDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueCan I transfer my music as albums - not as songs or a playlist - from Google Play Music (or its successor, YouTube Music) to Spotify Premium? I've tried a coupl...

Regular

Plan Premium Country UK Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue Can I transfer my music as albums - not as songs or a playlist - from Google Play Mu...

ShahzaibZafar

Casual Listener

2952 Views

3 replies

0 likes

  • 2952 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mix Feature Bug/Not Working Properly

PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...

Casual Listener

Plan Premium Country United States Device Samsung Operating System Android   My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...

Vasil

Moderator

4841 Views

19 replies

9 likes

  • 4841 Views
  • 19 replies
  • 9 likes

Superuser Contribution Spotify crashes or stops on start up when using home wi-fi. Walkman android 9.

PlanPremiumCountryUKDeviceWalkman NW-A100Operating SystemAndroid 9 My Question or IssueSpotify starts up but wont go to home screen, shows a library list, screen unresponsive then crashes, saying Spotify stopped. Reinstalled still no different, clear...

Visitor

  Plan Premium Country UK Device Walkman NW-A100 Operating System Android 9   My Question or Issue Spotify starts up but wont go to home screen, shows a library list, screen unre...

MihailY

Moderator

201 Views

3 replies

0 likes

  • 201 Views
  • 3 replies
  • 0 likes

Superuser Contribution Disable autostart

Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.) La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema dell'esecuzione automatica quando il telefono si collega a dispositivi bluetho...

Casual Listener

  Samsung Galaxy S10 Sistema operativo (iOS 10, Android Oreo, Windows 10, ecc.)   La mia domanda o problema Buongiorno a tutti, non ho notato che più persone hanno il problema d...

Yordan

Moderator

12145 Views

12 replies

1 likes

  • 12145 Views
  • 12 replies
  • 1 likes

Superuser Contribution Picture-in-picture issues

[Bug report - no response expected]I will not answer to further questions in the forum.Spotify App Version9.0.52.505PlanPremiumDeviceSamsung Galaxy A53 5GOperating SystemAndroid 14 / One UI 6.1IssueWhen listening to a podcast with video, but in audio...

Visitor

[Bug report - no response expected] I will not answer to further questions in the forum. Spotify App Version 9.0.52.505 Plan Premium Device Samsung Galaxy A53 5G Operating System Android 14 ...

OscarDC

Moderator

991 Views

3 replies

0 likes

  • 991 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot log in on new Android device purchased expressly to listen to Spotify on

PlanPremiumCountryUSADeviceLuoran MP3 playerOperating SystemNo ideaMy Question or IssueI can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly to listen to Spotify on. It says my email and password are incorrect...

Visitor

Plan Premium Country USA Device Luoran MP3 player Operating System No idea My Question or Issue I can log in to Spotify on my PC but not on the new Spotify music player I purchased expressly...

drbenn538

Visitor

1338 Views

11 replies

0 likes

  • 1338 Views
  • 11 replies
  • 0 likes

Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Casual Listener

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

picht

Regular

13465 Views

161 replies

35 likes

Android
google cast
receiver
spotify connect
  • 13465 Views
  • 161 replies
  • 35 likes

Superuser Contribution Opening Screen View in Android Auto

Plan: Premium Shared with spouseFree/PremiumCountry USA Device SAMSUNG S25 5G ULTRA(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System ANDROID(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: Whenever I used to open Spotif...

Visitor

Plan: Premium Shared with spouse Free/Premium Country USA   Device SAMSUNG S25 5G ULTRA (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System ANDROID (iOS 10, Android ...

OleDenmark

Newbie

352 Views

4 replies

0 likes

  • 352 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

Juan_Goslinga

Newbie

1103 Views

8 replies

1 likes

  • 1103 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify struggles to cast to speaker groups

PlanPremiumCountryU.S.A.DeviceMotorola Moto G Stylus 5G - 2024Operating SystemAndroid 15 My Question or IssueI'm a simple girl. I like to open Spotify, pick a speaker group, and listen to podcasts while I do chores. Unfortunately, for many weeks (mon...

Gig Goer

Plan Premium Country U.S.A. Device Motorola Moto G Stylus 5G - 2024 Operating System Android 15   My Question or Issue I'm a simple girl. I like to open Spotify, pick a speaker group, ...

the-only-me-is-me

Gig Goer

1811 Views

32 replies

4 likes

Android
Casting
google cast
Mobile
mobile app
Podcasts
speaker groups
  • 1811 Views
  • 32 replies
  • 4 likes

Solved!!Superuser Contribution Spotify can't keep phone from sleeping

PlanPremiumCountryMalaysiaDeviceIQOO Neo 10Operating SystemFuntouch OS 15 (Android 15 Vanilla Ice Cream) My Question or IssueOn my old phone (Realme 11 Pro Plus), Spotify was able to keep the phone from sleeping when I was using it with my car. But w...

Casual Listener

  Plan Premium Country Malaysia Device IQOO Neo 10 Operating System Funtouch OS 15 (Android 15 Vanilla Ice Cream)    My Question or Issue On my old phone (Realme 11 Pro Plus...

OscarDC

Moderator

180 Views

3 replies

0 likes

  • 180 Views
  • 3 replies
  • 0 likes

Superuser Contribution TV APP cover / background Pictures (HUGE FACES)

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible in app to choose from.I use mibox.

Visitor

Please do something with those HUGE artists pictures on TV version of the app. I got super big faces of artists and doesn't look good. I'd like someting neutral. You shold make some settings possible...

Gannondank

Regular

12972 Views

18 replies

13 likes

  • 12972 Views
  • 18 replies
  • 13 likes

Superuser Contribution [Android + iOS] Volume steps too big when using "Spotify Connect"

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11 My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" and built-in "Chromecast" you can switch between these two modes". When using ...

Roadie

Plan Premium Country Germany Device Samsung Note 10 + Operating System Android 11   My Question or Issue When connecting Spotify to a speaker with built-in "Spotify Connect" ...

RPG24

Newbie

18164 Views

68 replies

31 likes

  • 18164 Views
  • 68 replies
  • 31 likes

Solved!! Songs unavailable [India]

PlanPremiumCountryIndia DeviceAndroid Operating SystemA. Oreo My Question or Issue When will WARNER BROS content be available. So many of my favorite songs are unavailable, spotify ain't fun this way. So many playlists are greyed out.

Newbie

  Plan Premium Country India   Device Android  Operating System A. Oreo   My Question or Issue   When will WARNER BROS content be available. So many of my favori...

315ndexydyw2er5up5rn

Visitor

7753 Views

3 replies

11 likes

  • 7753 Views
  • 3 replies
  • 11 likes

Superuser Contribution KNOWN UNRESOLVED ISSUE FOR YEARS - Spotify redownloads all songs every phone restart

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Issue As title says - almost every reboot Spotify resets songs location to internal s...

Music Fan

Plan Premium Country Poland Device Xiaomi Redmi Note 4X Operating System Android 7 (MIUI) -> 7.1.2 (custom systems since there)-> 8 -> 8.1 -> 9 -> 10 My Question or Iss...

Ivelina

Moderator

6121 Views

73 replies

12 likes

  • 6121 Views
  • 73 replies
  • 12 likes

Superuser Contribution Multiple Android Auto Issues - Volume change and mixes not accurate

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon as I adjust the volume up or down, Spotify automatical...

Casual Listener

I have 2 major issues with Spotify while using it through Android Auto. 1) whenever I try to play any other sound (MLB app, YouTube, etc) through Android Auto, it works fine at first, but as soon a...

scottm1021

Visitor

3070 Views

6 replies

0 likes

  • 3070 Views
  • 6 replies
  • 0 likes

Superuser Contribution Playback issues: Songs going silent on Android app

Hey folks, We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. Some users have reported that disabling the following options resolved ...

Moderator

Hey folks,   We're creating a new thread (here's the old one) to gather reports about the above issue where the progress bar of a song keeps moving but there's no sound coming out. &n...

Mauro76

Newbie

1097 Views

4 replies

2 likes

  • 1097 Views
  • 4 replies
  • 2 likes

Superuser Contribution Android Auto - "getting your selection..."

PlanPremiumCountryUSADeviceSamsung S21 Ultra / GMC Terrain (Android AutoOperating SystemAndroid 12 My Question or Issue I just picked up a new 2022 GMC Terrain. When I select a playlist, I can see the songs, but when I try to play a song, the app han...

Newbie

Plan Premium Country USA Device Samsung S21 Ultra / GMC Terrain (Android Auto Operating System Android 12   My Question or Issue   I just picked up a new 2022 GMC Terrain.  ...

Samsop

Newbie

14946 Views

36 replies

11 likes

  • 14946 Views
  • 36 replies
  • 11 likes

Solved!!Superuser Contribution How to stop Spotify opening automatically on mobile?

So I often listen to spotify on my desktop computer at home and my laptop at work. When I playing music on a separate device and using my phone, often times Spotify opens itself automatically and the music controls show up in my notification bar on m...

Gig Goer

So I often listen to spotify on my desktop computer at home and my laptop at work. When I playing music on a separate device and using my phone, often times Spotify opens itself automatically and t...

WinGage

Newbie

73178 Views

52 replies

6 likes

  • 73178 Views
  • 52 replies
  • 6 likes