Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Mad4music
  • Visitor
  • 31927 Views
  • 62 replies
  • 25 likes
  • 31927 Views
  • 62 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 872383 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 872383 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25140 Views
  • 3 replies
  • 0 likes
  • 25140 Views
  • 3 replies
  • 0 likes

Problemas com as imagens dos albuns da musicas

As imagens dos albuns das musicas não estão carregando mais.

  • Newbie
  • As imagens dos albuns das musicas não estão carregando mais.
  • jonofacer
  • Casual Listener
  • 7786 Views
  • 1 replies
  • 0 likes
  • 7786 Views
  • 1 replies
  • 0 likes

Spotify app won't connect to the internet

I've always had this problem with the Spotify app, and I've always updated it and I am currently using the lastest version. So there problem is when I open up the app, it says I don't have any connection to the internet and it won't let me search, br...

  • Casual Listener
  • I've always had this problem with the Spotify app, and I've always updated it and I am currently using the lastest version. So there problem is when I open up the app, it says I don't have any connec...
  • _nonameftw_
  • Casual Listener
  • 9613 Views
  • 3 replies
  • 1 likes
  • 9613 Views
  • 3 replies
  • 1 likes

Delted music off data

Hey everyone, I have a weird problem of my Kyocera Duraforce Pro on android marshmellow. Basicly I download music on data, or wifi sometimes, and I go to offline mode because theres no data at school and the wifi blocks downloading music. I go to lis...

  • Composer
  • Hey everyone, I have a weird problem of my Kyocera Duraforce Pro on android marshmellow. Basicly I download music on data, or wifi sometimes, and I go to offline mode because theres no data at school...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Previous/back button for lock screen

Hi, i love Spotify but i don't like unlocking the mobile phone everytime i want to change the song i'm listening to. I've a Huawei and i don't know (maybe you still can not doing this on this phone idk) how can i visualize the song on the lock screen...

  • Casual Listener
  • Hi, i love Spotify but i don't like unlocking the mobile phone everytime i want to change the song i'm listening to. I've a Huawei and i don't know (maybe you still can not doing this on this phone i...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Very slow downloading speed and no playback

The downloading speed on my Spotify app is very slow and it stops downloading as soon as my phone screen goes off, even though am still active on spotify.I also have issues with the playback, whenever am using my phone data or WiFi and try to listen ...

  • Newbie
  • The downloading speed on my Spotify app is very slow and it stops downloading as soon as my phone screen goes off, even though am still active on spotify. I also have issues with the playback, whene...
  • 462 Views
  • 0 replies
  • 0 likes
  • 462 Views
  • 0 replies
  • 0 likes

Disappearing Songs

Does anyone know of any way to recover songs saved for offline playing that disappeared into the ether? I downloaded my playlists for an overseas trip and found a few that I really liked. Unfortunately, they were on Discover Weekly and the second I g...

  • Newbie
  • Does anyone know of any way to recover songs saved for offline playing that disappeared into the ether? I downloaded my playlists for an overseas trip and found a few that I really liked. Unfortunate...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Download playlists go to saved songs folder

I have Spotify on my Google pixel and Everytime i download a playlist it just gets saved to my saved songs list. This is very frustrating as it won't let me listen to individual playlists. I have done a clean program reinstall and rebooted my phone. ...

  • Newbie
  • I have Spotify on my Google pixel and Everytime i download a playlist it just gets saved to my saved songs list. This is very frustrating as it won't let me listen to individual playlists. I have don...
  • 1416 Views
  • 0 replies
  • 0 likes
  • 1416 Views
  • 0 replies
  • 0 likes

Chrome cast Audio

Hi, I am getting frustraited withn my chrome cast audio and have been told that spotify can fix it. When connected to CCA songs keep stopping... if i click next i have to push play again. sounds like im noit the only one with thius issue. Im really h...

  • Casual Listener
  • Hi,   I am getting frustraited withn my chrome cast audio and have been told that spotify can fix it. When connected to CCA songs keep stopping... if i click next i have to push play again. so...
  • ColeK-us
  • Regular
  • 2224 Views
  • 10 replies
  • 7 likes
  • audio
    CCA
    Chrome cast
    Issues
    problem
  • 2224 Views
  • 10 replies
  • 7 likes

Solved!! Spotify connected to another device

I have a Moto z2 force 2 and my Spotify account keeps automatically connecting to other devices (cell phones). My WiFi is turned off. I've logged out of all other devices and changed my password multiple times. This also happened on my last phone as ...

  • Casual Listener
  • I have a Moto z2 force 2 and my Spotify account keeps automatically connecting to other devices (cell phones). My WiFi is turned off. I've logged out of all other devices and changed my password mult...
  • Awesome74d
  • Casual Listener
  • 1088 Views
  • 2 replies
  • 0 likes
  • 1088 Views
  • 2 replies
  • 0 likes

Spotify contact

I tried to contact Spotify through messaging, but every time I try I keep getting kicked off. It says that my chart will start soon, but it never does.

  • Casual Listener
  • I tried to contact Spotify through messaging, but every time I try I keep getting kicked off. It says that my chart will start soon, but it never does.
  • aliyahmusic2015
  • Casual Listener
  • 366 Views
  • 2 replies
  • 0 likes
  • 366 Views
  • 2 replies
  • 0 likes

Soiled it!

Why when i change phones did i log out and log back in and everything was gone? Why is this acceptable? And why dont you people have a phone number? Kinda sad. Had 19 playlists with 50+ songs each. You have no idea how long it took to create all of t...

  • Newbie
  • Why when i change phones did i log out and log back in and everything was gone? Why is this acceptable? And why dont you people have a phone number? Kinda sad. Had 19 playlists with 50+ songs each. Y...
  • Joe
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Premium get ads for concerts ??

I started up my app to play some of my favorite music. I know spotify hates it when I play my chosen music otherwise my music would be the first I see when I open spotify. Today that changed, not only are spotify trying to sell me artist like cashmer...

  • Roadie
  • I started up my app to play some of my favorite music. I know spotify hates it when I play my chosen music otherwise my music would be the first I see when I open spotify. Today that changed, not onl...
  • 345 Views
  • 0 replies
  • 0 likes
  • stfu spotify
  • 345 Views
  • 0 replies
  • 0 likes

How to fix downloading songs on android

Turn on app permissions, including the one for storage.

  • Newbie
  • Turn on app permissions, including the one for storage.
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Musics

I imported a few musics I had downloaded in my fine before and they are not working. They are darker and I can't delete them. If I press the 3 dots next to the music it only shows me the music's name.

  • Casual Listener
  • I imported a few musics I had downloaded in my fine before and they are not working. They are darker and I can't delete them. If I press the 3 dots next to the music it only shows me the music's name.
  • Rafaaba
  • Casual Listener
  • 341 Views
  • 3 replies
  • 0 likes
  • 341 Views
  • 3 replies
  • 0 likes

Spotify Connect/Google Cast on Google Home

I will be going to university soon and want to take my Google Home with me. I know other people can connect to the Home through the spotify connect/google cast feature if they are on the same network. Is there a way to control what devices can/can't ...

  • Newbie
  • I will be going to university soon and want to take my Google Home with me. I know other people can connect to the Home through the spotify connect/google cast feature if they are on the same network...
  • Joe
  • Community Legend
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Musica Para Sozinha

Pessoal alguem poderia me ajudar ?A reprodução da minha playlist esta parando sozinha, eu coloco para ouvir no modo off e ela para sozinha.Alguem sabe o que é isso ?

  • Newbie
  • Pessoal alguem poderia me ajudar ? A reprodução da minha playlist esta parando sozinha, eu coloco para ouvir no modo off e ela para sozinha. Alguem sabe o que é isso ?
  • Bittencourt
  • Spotify Star
  • 1448 Views
  • 1 replies
  • 2 likes
  • 1448 Views
  • 1 replies
  • 2 likes

Shuffle songs poor results

For a while now ive found that when i go into 'songs' and choose shuffle, its generating a queue with the same 3 or 4 artists from albums iv recently added.Its very frustrating to say the least and forces me to listen to a Daily Mix play list instead...

  • Casual Listener
  • For a while now ive found that when i go into 'songs' and choose shuffle, its generating a queue with the same 3 or 4 artists from albums iv recently added. Its very frustrating to say the least and...
  • 276 Views
  • 0 replies
  • 1 likes
  • 276 Views
  • 0 replies
  • 1 likes

Solved!! "shuffle"/random function on android is broken to the point of being unusable.

For some time now (weeks at least) this has been an issue, "shuffle" used to work fine in the past, but has now become entirely broken on the Android app.In both windows and android apps/programs the play queue has a 50 (or thereabout) song limit. Th...

  • Casual Listener
  • For some time now (weeks at least) this has been an issue, "shuffle" used to work fine in the past, but has now become entirely broken on the Android app. In both windows and android apps/programs t...
  • Lozypants
  • Casual Listener
  • 7679 Views
  • 5 replies
  • 4 likes
  • Android
    broken
    bug
    shuffle
  • 7679 Views
  • 5 replies
  • 4 likes

Nothing will play, straight to pause or no sound

Every song either pauses and will not play or will look like its playing but no sound. Anyone else have this? Everything was working well then nothing would play

  • Newbie
  • Every song either pauses and will not play or will look like its playing but no sound. Anyone else have this? Everything was working well then nothing would play
  • 245 Views
  • 0 replies
  • 0 likes
  • 245 Views
  • 0 replies
  • 0 likes

Android App starts automatically everytime I unlock my phone

Since a few days Spotify starts everytime I unlock my Galaxy S8. I habe reinstalled and cleared cache already. I have also switched of all notifications. I am not using the widget. I use a Galaxy S3 smart watch if that is important. Does anybody have...

  • Newbie
  • Since a few days Spotify starts everytime I unlock my Galaxy S8. I habe reinstalled and cleared cache already. I have also switched of all notifications. I am not using the widget. I use a Galaxy S3 ...
  • 396 Views
  • 0 replies
  • 0 likes
  • 396 Views
  • 0 replies
  • 0 likes