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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 29916 Views
  • 60 replies
  • 24 likes
  • 29916 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871362 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871362 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24940 Views
  • 3 replies
  • 0 likes
  • 24940 Views
  • 3 replies
  • 0 likes

erreur code -24 impossible d'ouvrir Spotify

BonjourVoici plusieurs heures que Spotify plante ("l'application Spotify s'est arrêté") Je l'ai désinstallé puis réinstallé après de nombreuses échec (erreur code -24) pour avoir le même résultat encore et encore ....J'ai également enlevé puis remis ...

  • Newbie
  • Bonjour Voici plusieurs heures que Spotify plante ("l'application Spotify s'est arrêté")  Je l'ai désinstallé puis réinstallé après de nombreuses échec (erreur code -24) pour avoir le même rés...
  • Joe
  • Community Legend
  • 1296 Views
  • 1 replies
  • 0 likes
  • 1296 Views
  • 1 replies
  • 0 likes

Solved!! Imported music missing from Artists/Albums

HI, I imported some mp3 from my device into the app, and everything works fine when i search for specific songs, but albums and artists dont show under Artists and Albums view. Has anyone else experienced this? Is there a fix? thanks

  • Newbie
  • HI, I imported some mp3 from my device into the app, and everything works fine when i search for specific songs, but albums and artists dont show under Artists and Albums view.  Has anyone...
  • Joe
  • Community Legend
  • 747 Views
  • 1 replies
  • 0 likes
  • 747 Views
  • 1 replies
  • 0 likes

La playlist para en cada cancion

Se para la reproducción al terminar una canción si el móvil está bloqueado. Lo desbloqueo y vuelve a reproducir solito. Es bastante molesto. Mi móvil es un Xiaomi redmi4. Escucho Spotify al salir a correr y eso de que se pare canción a canción es un ...

  • Newbie
  • Se para la reproducción al terminar una canción si el móvil está bloqueado. Lo desbloqueo y vuelve a reproducir solito. Es bastante molesto. Mi móvil es un Xiaomi redmi4. Escucho Spotify al salir a c...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Where did "recommended for you" go for Running genre

A few months ago I noticed that when using the Running lists, the option to choose "recommended for you" went away. Now there are a lot of different lists to which you can set to BPM but not a "recommended for you list" that builds off your music tas...

  • Newbie
  • A few months ago I noticed that when using the Running lists, the option to choose "recommended for you" went away.  Now there are a lot of different lists to which you can set to BPM but not a ...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

App freezes and downloads take an eternity

I use Spotify on my Galaxy S6 Edge and my Ipad 4 everyday, downloads and streaming, but now the music keeps freezing after just 10 seconds of play and downloads take hours to make. So i'm now stuck on whatever songs i have already downloaded.

  • Newbie
  • I use Spotify on my Galaxy S6 Edge and my Ipad 4 everyday, downloads and streaming, but now the music keeps freezing after just 10 seconds of play and downloads take hours to make. So i'm now stuck o...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Importar

a opção de Importar nas configurações sumiu e junto dela as minhas músicas da memória interna. alguém pode me ajudar com isso??

  • Visitor
  • a opção de Importar nas configurações sumiu e junto dela as minhas músicas da memória interna. alguém pode me ajudar com isso??
  • 408 Views
  • 0 replies
  • 0 likes
  • 408 Views
  • 0 replies
  • 0 likes

Se borran canciones descargadas!!!

Hay alguna solución para esto??? Estoy cansado de que una vez por semana se me borren las canciones y tenga que bajar todo de nuevo. Voy a optar por dar de baja el servicio

  • Casual Listener
  • Hay alguna solución para esto??? Estoy cansado de que una vez por semana se me borren las canciones y tenga que bajar todo de nuevo. Voy a optar por dar de baja el servicio
  • osornios
  • Spotify Star
  • 8160 Views
  • 3 replies
  • 4 likes
  • 8160 Views
  • 3 replies
  • 4 likes

Solved!! Spotify needs to shape up

I came to this site for the second time in three yearsAnd after visiting this time,I then go back into my Spotify app only for a message to appear,saying you have signed in on a maximum amount of devices,and you have deleted 3.5 gig of dataI have had...

  • Casual Listener
  • I came to this site for the second time in three years And after visiting this time,I then go back into my Spotify app only for a message to appear,saying you have signed in on a maximum amount of d...
  • DRUIDDOODE
  • Casual Listener
  • 495 Views
  • 2 replies
  • 0 likes
  • Spotify needs to shape up
  • 495 Views
  • 2 replies
  • 0 likes

Spotify Does Not Play When Selecting a Song

Using Samsung Galaxy S3 and latest firms for phone and app.Tapping a song does not play it. - it only makes the "shuffle all" button wiggle - if it's there, anyway.I have performed all the basic diagnostic procedures, including a clean re-installatio...

  • Casual Listener
  • Using Samsung Galaxy S3 and latest firms for phone and app. Tapping a song does not play it. - it only makes the "shuffle all" button wiggle - if it's there, anyway. I have performed all the ba...
  • david888
  • Regular
  • 739 Views
  • 7 replies
  • 0 likes
  • 739 Views
  • 7 replies
  • 0 likes

Create playlist from Radio

Hello.I use Spotify at iPad and when i search for some radio station and play It, i have the option at the right top corner (...) to "Add to playlist" and save all musics from this radio station. Then i can download to listen offline.With my Spotify ...

  • Casual Listener
  • Hello. I use Spotify at iPad and when i search for some radio station and play It, i have the option at the right top corner (...) to "Add to playlist" and save all musics from this radio station....
  • Dinviel
  • Casual Listener
  • 4182 Views
  • 2 replies
  • 1 likes
  • 4182 Views
  • 2 replies
  • 1 likes

Solved!! Spotify and Android Auto Support

Hey guys, I was wondering if anybody was able get spotify functioning on android auto. I can get it to play but it on the pioneer unit (4100nex) it will not display spotify under the music section. Making only Google music avaliable. If anybody has a...

  • Visitor
  • Hey guys,   I was wondering if anybody was able get spotify functioning on android auto. I can get it to play but it on the pioneer unit (4100nex) it will not display spotify under the music s...
  • katianne76
  • Newbie
  • 1375 Views
  • 2 replies
  • 0 likes
  • 1375 Views
  • 2 replies
  • 0 likes

Samsung Gear s3

The Samsung gear s3 had now been released and the website talks about spotify integration. I just can't get it working, has anyone else got a gear s3 and had any luck please?Cheers, Mark

  • Music Fan
  • The Samsung gear s3 had now been released and the website talks about spotify integration. I just can't get it working, has anyone else got a gear s3 and had any luck please? Cheers, Mark
  • big_bird
  • Newbie
  • 12105 Views
  • 24 replies
  • 5 likes
  • 12105 Views
  • 24 replies
  • 5 likes

Solved!! Lock screen and swipe-down podcast 15 sec buttons don't work

When listening to podcasts on my Android device (8.4.4.810 armV7) there are buttons to go back or ahead 15 seconds. Within the main app these buttons work fine, however they also appear when the app is running from the lock screen or from swiping dow...

  • Regular
  • When listening to podcasts on my Android device (8.4.4.810 armV7) there are buttons to go back or ahead 15 seconds. Within the main app these buttons work fine, however they also appear when the app ...
  • user-removed
  • Not applicable
  • 2204 Views
  • 3 replies
  • 3 likes
  • 2204 Views
  • 3 replies
  • 3 likes

Can't skip back songs or jump forward/backwards

Hi, I've just acquired the Spotify Premium Trial (30 days). I have now the download and play offline features. But there's a problem: i'm still not able to jump forward/backwards or skip back songs, just like when using Free version.What can I do to ...

  • Casual Listener
  • Hi,   I've just acquired the Spotify Premium Trial (30 days). I have now the download and play offline features. But there's a problem: i'm still not able to jump forward/backwards or skip bac...
  • Joe
  • Community Legend
  • 3428 Views
  • 3 replies
  • 0 likes
  • 3428 Views
  • 3 replies
  • 0 likes

Behind the Lyrics

Hallo Leute,Ich habe ein kleines Problem mit der Funktion "Behind the Lyrics". Es funktioniert nicht. Trotz Neuinstallation auf Rat des Spotifyteams taucht nicht mal der Rand bei den Liedern auf, mit dem man zu den Lyrics kommt. Hat einer eine ähnlic...

  • Newbie
  • Hallo Leute, Ich habe ein kleines Problem mit der Funktion "Behind the Lyrics". Es funktioniert nicht. Trotz Neuinstallation auf Rat des Spotifyteams taucht nicht mal der Rand bei den Liedern auf, m...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

se escuchan por partes

Selecciono una canción y se comienza a escuchar por partes como si se trabara la app

  • Newbie
  • Selecciono una canción y se comienza a escuchar por partes como si se trabara la app
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Download with wifi

Hi guys! So yesterday my provider gave me 24 hours of unlimited data. I had to leave and decided to download some music on Spotify with my (unlimited) data and switched it on to do so. After I downloaded the playlist I wanted to, I switched it off ag...

  • Newbie
  • Hi guys! So yesterday my provider gave me 24 hours of unlimited data. I had to leave and decided to download some music on Spotify with my (unlimited) data and switched it on to do so. After I downlo...
  • 290 Views
  • 0 replies
  • 0 likes
  • 290 Views
  • 0 replies
  • 0 likes

Infinite skips with Spotify free

Hey,it is possible for me to skip as many songs as I want on my Pixel device. I can also skip back but Im still getting ads. I got a Spotify free account. That shouldnt be possible, right? I still can shuffle only.

  • Casual Listener
  • Hey, it is possible for me to skip as many songs as I want on my Pixel device. I can also skip back but Im still getting ads. I got a Spotify free account. That shouldnt be possible, right? I still ...
  • Pinte
  • Casual Listener
  • 1408 Views
  • 2 replies
  • 0 likes
  • 1408 Views
  • 2 replies
  • 0 likes

My ex boyfriend

My ex has y card on his account I just found out. How do I cancel the payments? I'm literally paying for something I can't even use. Please help

  • Newbie
  • My ex has y card on his account I just found out. How do I cancel the payments? I'm literally paying for something I can't even use. Please help
  • Joe
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

can not skip songs with Premium on andriod phone

I bought a spotify premium account and in the Internet i am already registered as a Premium member. On my computer i can use it how it should work. On my phone i can download songs and listen them and i have no advertisments but after 6 times of skip...

  • Casual Listener
  • I bought a spotify premium account and in the Internet i am already registered as a Premium member. On my computer i can use it how it should work. On my phone i can download songs and listen them an...
  • timo14562
  • Casual Listener
  • 647 Views
  • 5 replies
  • 0 likes
  • 647 Views
  • 5 replies
  • 0 likes