Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51198 Views
66 replies
25 likes

51198 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881762 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881762 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27344 Views
4 replies
0 likes

27344 Views
4 replies
0 likes

Superuser Contribution Spotify crashes a few seconds after start up.

Everytime i start spotify on my phone (Nexus 6P) it will load up for a few seconds then close down witht the message "Spotify has stopped."This happened on my desktop awhile ag but a reinstall fixed that issue.I have tried deleting cache, reinstaling...

skittles99
Casual Listener
Everytime i start spotify on my phone (Nexus 6P) it will load up for a few seconds then close down witht the message "Spotify has stopped." This happened on my desktop awhile ag but a reinstall fixe...
2016-10-29 2:41:51 AM
2016-11-05 1:37:27 AM
skittles99
Casual Listener
510 Views
2 replies
0 likes

510 Views
2 replies
0 likes

Superuser Contribution [Bug?] Spotify resets/loses the last played song in a playlist

If I'm halfway through a playlist and I stop listening for a few hours, the next time I open the app, for some reason it resets the player and removes any information about the current position in the playlist/queue. What's interesting is that when I...

Martin_Kz
Newbie
If I'm halfway through a playlist and I stop listening for a few hours, the next time I open the app, for some reason it resets the player and removes any information about the current position in th...
2016-11-01 2:58:05 PM
2016-11-04 12:49:15 AM
Sophia
Roadie
352 Views
1 replies
0 likes

352 Views
1 replies
0 likes

Superuser Contribution Stockage de la musique sur le portable

L'application me dit que j'utilise plus de 400Mo de place sur mon portable avec les musiques téléchargées alors que je n'ai aucune playlist pour le "hors connexion" ... Je pense que j'ai du supprimer une playlist téléchargée et les musiques sont rest...

Paulmoreau40
Newbie
L'application me dit que j'utilise plus de 400Mo de place sur mon portable avec les musiques téléchargées alors que je n'ai aucune playlist pour le "hors connexion" ... Je pense que j'ai du supprimer...
2016-10-30 4:21:03 PM
2016-11-04 12:40:32 AM
Sophia
Roadie
391 Views
1 replies
0 likes

391 Views
1 replies
0 likes

Superuser Contribution Songs not playing

Spotify needs to sort it out! All my play lists keep going so I have to download them again! And no song on my account will let me play just keeps saying song unavailable! Tidal it is now!!!

samcarruthers25
Newbie
Spotify needs to sort it out! All my play lists keep going so I have to download them again! And no song on my account will let me play just keeps saying song unavailable! Tidal it is now!!!
2016-11-02 8:53:19 PM
2016-11-04 11:34:36 PM
Sophia
Roadie
296 Views
1 replies
0 likes

296 Views
1 replies
0 likes

Superuser Contribution Tinder/Spotify

Hi there, I was having some problems getting Tinder and Spotify to work together but my anthem seems to be working now. The issue I now seem to be having is that I revoked access for the Tinder app on my Spotify account settings and I can't seem to f...

AJacksonCoombs
Newbie
Hi there, I was having some problems getting Tinder and Spotify to work together but my anthem seems to be working now. The issue I now seem to be having is that I revoked access for the Tinder app o...
2016-11-02 1:25:01 PM
2016-11-04 11:00:27 PM
Sophia
Roadie
970 Views
1 replies
0 likes

970 Views
1 replies
0 likes

Superuser Contribution Offline playlist keeps disappearing

I've had Spotify on my Samsung Galaxy Note 4 for 2 years without issue. However in the last month my offline music keeps on disappearing and the app defaults to original settings, storing music on the phone rather than my SD card and the download tab...

bryster
Newbie
I've had Spotify on my Samsung Galaxy Note 4 for 2 years without issue. However in the last month my offline music keeps on disappearing and the app defaults to original settings, storing music on th...
2016-10-30 8:57:04 PM
2016-11-04 10:34:27 PM
Sophia
Roadie
1443 Views
1 replies
0 likes

1443 Views
1 replies
0 likes

Andriod widget still showing music puased when app isnt open

For one reason or another,my widget still said that Spotify was still open and showing that the music was puased. I already entered and exited the app,but I just want an answer to this glitch.

Puggyg
Casual Listener
For one reason or another,my widget still said that Spotify was still open and showing that the music was puased. I already entered and exited the app,but I just want an answer to this glitch.
2016-11-03 8:44:45 PM
2016-11-04 9:26:05 PM
kirashi
Community Legend
358 Views
3 replies
0 likes

358 Views
3 replies
0 likes

Superuser Contribution Toda hora tem que fazer download da música?

Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um lixo!

Fernandouvinha
Casual Listener
Pô, ta enchendo o saco já, eu faço download para poder ouvir offline aí depois de algum tempo eu tenho que fazer download novamente. Como faço para a música ficar offline pra sempre? Esse app tá um l...
2016-10-29 9:26:43 PM
2016-11-04 8:58:27 PM
Sophia
Roadie
1326 Views
1 replies
1 likes

1326 Views
1 replies
1 likes

Superuser Contribution Spotify crashes when controlled via Bluetooth remote (AVRCP)

Hi,Spotify crashes under certain circumstances when controlling it via Bluetooth AVRCPTo reproduce the issue:1) Start spotify2) Control it via Bluetooth (play/pause, next)3) Exit and force close spotify (important!)4) Press play/pause on the Bluetoot...

Peter77
Music Fan
Hi, Spotify crashes under certain circumstances when controlling it via Bluetooth AVRCP To reproduce the issue: 1) Start spotify 2) Control it via Bluetooth (play/pause, next) 3) Exit and ...
2016-10-19 11:34:35 AM
2016-11-04 8:58:05 PM
Peter77
Music Fan
2161 Views
4 replies
0 likes

2161 Views
4 replies
0 likes

Spotify keeps playing during phone calls

Hi, Spotify often keeps playing when I'm in a phone call. I already cleared the data and reinstalled Spotify, but the problem persists. I have discovered it only happens when Spotify is in the background playing, but no notification icon is shown. Ho...

Peter77
Music Fan
Hi, Spotify often keeps playing when I'm in a phone call. I already cleared the data and reinstalled Spotify, but the problem persists. I have discovered it only happens when S...
2016-10-31 9:19:31 AM
2016-11-04 8:53:21 PM
Peter77
Music Fan
9109 Views
5 replies
0 likes

9109 Views
5 replies
0 likes

Spotify app not appearing in task bar, unresponsive to Bluetooth.

Hello all;I've been having an issue the past few weeks wherein the Spotify app icon does not appear either in the task bar to the left of the signal strength, et all, and also fails to appear on the lock screen. When this happens, the music can still...

saltedfish
Regular
Hello all; I've been having an issue the past few weeks wherein the Spotify app icon does not appear either in the task bar to the left of the signal strength, et all, and also fails to appear on ...
2016-10-28 9:41:57 PM
2016-11-04 8:49:14 PM
saltedfish
Regular
510 Views
6 replies
1 likes

510 Views
6 replies
1 likes

Superuser Contribution Music playing too fast

I just noticed tonight that no matter if i'm listening ot music on my new LG V20 or LG G4 or my Windows 10 laptop that all the songs seem to be playing about a half a second to a full second faster than normal. Has anyone else had this issue?

katiebug324
Casual Listener
I just noticed tonight that no matter if i'm listening ot music on my new LG V20 or LG G4 or my Windows 10 laptop that all the songs seem to be playing about a half a second to a full second faster t...
2016-10-29 5:41:29 AM
2016-11-04 8:47:50 PM
Sophia
Roadie
1680 Views
1 replies
3 likes

1680 Views
1 replies
3 likes

Superuser Contribution I can't see the tracks in my playlist (Android)

Hi, I am a Spotify premium user. I can't see my songs when I open my playlist on Android app (I can see my playlists but they are empty). I also cannot go to the artist page. I can listen and change songs by shuffle with my phone but cannot select a ...

emirbozkurt
Casual Listener
Hi, I am a Spotify premium user. I can't see my songs when I open my playlist on Android app (I can see my playlists but they are empty). I also cannot go to the artist page. I can...
2016-10-29 2:08:20 AM
2016-11-04 8:42:22 PM
emirbozkurt
Casual Listener
556 Views
2 replies
0 likes

556 Views
2 replies
0 likes

Access online - Moto E

I can't access online with a Moto E.I turned off my phone and redowloaded the app multiple times but everytime I try to log in with my email or with other accounts linked to facebook profiles it says that there are problems and to try again later. My...

Sara_Pucci
Newbie
I can't access online with a Moto E. I turned off my phone and redowloaded the app multiple times but everytime I try to log in with my email or with other accounts linked to facebook profiles it sa...
2016-11-04 1:47:50 PM
2016-11-04 8:21:08 PM
Joe
Community Legend
321 Views
1 replies
0 likes

321 Views
1 replies
0 likes

Superuser Contribution Musicas param no meio quando estão sendo reproduzidas/ They stop music at the time being reproduced

No modo offline, as musicas salvas, elas param de reproduzir e depois se eu vo para frente elas volta. o que pode ser?-------------------------En el modo fuera de línea, las canciones guardadas, dejan de jugar, entonces voy a enviarlos de vuelta. ¿qu...

Henry07
Newbie
No modo offline, as musicas salvas, elas param de reproduzir e depois se eu vo para frente elas volta. o que pode ser? ------------------------- En el modo fuera de línea, las canciones guardadas, ...
2016-11-02 1:52:54 PM
2016-11-04 8:12:09 PM
Sophia
Roadie
419 Views
1 replies
0 likes

419 Views
1 replies
0 likes

Search Option Not Fully Working

Hello community,I have an Android phone and if I try to use the search option it won't let me use it most of the time, I keep getting the same error: "sorry, something went wrong".Can someone tell me what's going on?!Thanks!

Dougquestions
Newbie
Hello community, I have an Android phone and if I try to use the search option it won't let me use it most of the time, I keep getting the same error: "sorry, something went wrong". Can someone...
2016-11-04 1:59:36 PM
2016-11-04 8:10:18 PM
Joe
Community Legend
220 Views
1 replies
0 likes

220 Views
1 replies
0 likes

No lock scree. Of Galaxy S6 Edge plus

I see people saying they have a lockscreen for Spotify, but its just not working correctly. I just got the new Glaxy S& Edge Plus and I don't see a lock screen at all. If I want to change a song I need to unlock my phone then change the song from the...

Mclz
Casual Listener
I see people saying they have a lockscreen for Spotify, but its just not working correctly. I just got the new Glaxy S& Edge Plus and I don't see a lock screen at all. If I want to change a song ...
2015-09-05 6:32:59 PM
2016-11-04 8:06:13 PM
Joe
Community Legend
1038 Views
3 replies
0 likes
lock screen
Lockscreen control

1038 Views
3 replies
0 likes

Menu to skip song

When i listen music on the app and the screen of my smartphone is looked, I can't access the menu to skip songs. I must do my code and return to the app. But at first it work. Can someone help me

Melacasse
Newbie
When i listen music on the app and the screen of my smartphone is looked, I can't access the menu to skip songs. I must do my code and return to the app. But at first it work. Can someone help me
2016-11-04 3:09:31 PM
2016-11-04 7:56:30 PM
Joe
Community Legend
1685 Views
1 replies
0 likes

1685 Views
1 replies
0 likes

music pause is missing

when disconnecting from bluetooth device or headphones music doesnt pause and then starts playing on your phone's speakerphone. i've used many many apps and i'm still a paying customer of pandora and not sure on where i want to go but even pandora ha...

clonedchicken
Casual Listener
when disconnecting from bluetooth device or headphones music doesnt pause and then starts playing on your phone's speakerphone. i've used many many apps and i'm still a paying customer of pandora and...
2016-11-04 3:42:21 PM
270 Views
0 replies
1 likes

270 Views
0 replies
1 likes

[Android][Playlists] Do not automatically clear caches!

A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like listening to my playlists at work where I am on Cellular...

Devrin
Newbie
A constant problem I appear to be having is when my login to Spotify times out and I have to log back in all of my downloaded playlists are gone. This have eaten my data several times as I like liste...
2016-11-04 3:04:20 PM
243 Views
0 replies
0 likes
Android
Playlists

243 Views
0 replies
0 likes

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