Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
nisafitri
Casual Listener
31173 Views
60 replies
25 likes

31173 Views
60 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
871982 Views
11 replies
50 likes
Android
Guide
Troubleshooting

871982 Views
11 replies
50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25054 Views
3 replies
0 likes

25054 Views
3 replies
0 likes

Music on sd card?

HeyI just bought Spotify premium and Downloaded some music. According to my Phone it saved the music on my sd card and not on the Device memory. After downloading some music it was 5GB for Spotify on my sd card but it said my Device memory is full to...

julianr2403
Regular
Hey I just bought Spotify premium and Downloaded some music. According to my Phone it saved the music on my sd card and not on the Device memory. After downloading some music it was 5GB for Spotify ...
2015-12-09 11:37:23 PM
2016-02-08 8:05:44 AM
rpittaro
Newbie
741 Views
10 replies
0 likes

741 Views
10 replies
0 likes

Download error

Hello! So I have a Samsung A5 with a 5.0.2 Android version and I'm premium user. When I try to download songs to have them available offline in my cellphone there's this sign: However, when I check my cellphone storage it says that the device memory ...

evefonck84
Newbie
Hello! So I have a Samsung A5 with a 5.0.2 Android version and I'm premium user. When I try to download songs to have them available offline in my cellphone there's this sign: &nbs...
2016-02-08 6:44:48 AM
271 Views
0 replies
1 likes

271 Views
0 replies
1 likes

Samsung gs3 first song plays fine, next is silent.

So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal, it will track the duration of the song in real tim...

Didros
Newbie
So I own a Sumsung gs3 and premium spotify. When I play a song through spotify it works totally fine, but after one song play (very rarly after two songs) the next song starts in the app like normal,...
2016-02-07 5:42:53 PM
2016-02-08 6:26:23 AM
umai3620
Newbie
200 Views
1 replies
0 likes

200 Views
1 replies
0 likes

Music stops playing in personal spotify list

Dear users, I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for continuing. I have already tried the next things: log in, log off...

WilmaSiccama
Newbie
Dear users, I am using spotify premium, and made several personal playlists. the poblem is that the track continues, but there is no sound anymore. So I have to push the playbutton for conti...
2016-02-06 5:30:04 PM
2016-02-08 6:06:43 AM
hitch-HIKE
Casual Listener
251 Views
2 replies
2 likes

251 Views
2 replies
2 likes

Spotify won't even open

Every time I open Spotify since February it just loads a black screen then crashes. Please help.Thanks

Monkeydinosaur1
Casual Listener
Every time I open Spotify since February it just loads a black screen then crashes. Please help. Thanks
2016-02-05 5:40:13 AM
2016-02-08 2:24:18 AM
ChantalSherman
Newbie
384 Views
4 replies
0 likes

384 Views
4 replies
0 likes

Have space to update but spotify keeps telling me I don't

I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cleared out all cached data and unnecessary files and ...

dragonorangel
Casual Listener
I keep getting prompted to update spotify on my Android (alcatel one touch). It says only needs a little over 29 MB of space, However I have almost 300 MB and it still won't update. I went in and cle...
2016-01-07 7:16:58 AM
2016-02-07 8:37:22 PM
dragonorangel
Casual Listener
226 Views
2 replies
0 likes

226 Views
2 replies
0 likes

Solved!! Delete account

How Can Delete my account spotify?

Ballerino298
Casual Listener
How Can Delete my account spotify?
2016-02-07 8:23:38 PM
2016-02-07 8:25:43 PM
Ballerino298
Casual Listener
402 Views
1 replies
0 likes

402 Views
1 replies
0 likes

Google Maps & Spotify

Hello, For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In particular this originally started when I was trying to run Google...

theonlylos
Newbie
Hello, For the past couple of months I've had an issue where when I try using Spotify on my phone to stream audio via bluetooth (on offline mode) the app keeps locking up my phone. In partic...
2016-02-07 7:11:05 PM
1161 Views
0 replies
0 likes
Android
Car
freeze

1161 Views
0 replies
0 likes

Android app not syncing local files

Hi there, I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files to a playlist, and then marked that playlist to be downloaded...

DavidEerdmans
Music Fan
Hi there, I have a problem syncing local files from my computer with my Android app. I do have a premium account and I do understand how it should work: I have added some of my local files t...
2016-02-07 4:52:21 PM
402 Views
0 replies
2 likes
local files
syncing

402 Views
0 replies
2 likes

Solved!! No sound when playing

There is no sound when playing anything in Spotify on my android phone - whether the song has previously been downloaded or not. When online or offline. The phone does not have a problem with any other audio - and Spotify had previously worked on thi...

GreatKingRat
Regular
There is no sound when playing anything in Spotify on my android phone - whether the song has previously been downloaded or not. When online or offline. The phone does not have a problem with any oth...
2013-04-23 12:00:23 AM
2016-02-07 4:44:49 PM
sskorpa
Newbie
34679 Views
10 replies
0 likes

34679 Views
10 replies
0 likes

Spotify Connect won't show WiFi connected devices

Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The only advice I can find on spotify.com is to get some g...

FDutcho
Casual Listener
Another issue; I have 5(!) WiFi connected devices which can play music with my laptop, Android phone, stream movies however not with Spotify. It seems not to be able to recognize ANY of them? The onl...
2016-02-07 1:55:14 PM
215 Views
0 replies
0 likes

215 Views
0 replies
0 likes

App kills itself after 2/3 songs

I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has the same problem?

FDutcho
Casual Listener
I'm getting more and more fed up with Spotify. Latest problem is that since about a month, after every two songs the app will just shut itself down. Have to restart it, REALLY annoying. Anyone has th...
2016-02-07 1:46:49 PM
156 Views
0 replies
0 likes

156 Views
0 replies
0 likes

CAN"T MANAGE MY MUSIC!

Here's the situation: I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no music whatsoever. But when i search my username, i can see al...

clyph10
Casual Listener
Here's the situation: I was logged into my account on my phone and suddenly it restarted itself. All apps were deleted. I download spotify again, sign into my account and it says i have no m...
2016-02-02 10:00:46 PM
2016-02-07 6:20:52 AM
clyph10
Casual Listener
378 Views
2 replies
0 likes

378 Views
2 replies
0 likes

Equalizer help

I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song, then it turns off, even when you enter and move th...

pstorrero
Newbie
I've got a Samsung Galaxy S6 edge+ and the system equalizer stops working. I tried it with other apps like the one from samsung and Musixmatch and it works fine. With Spotify works in the first song,...
2016-02-07 4:10:57 AM
538 Views
0 replies
0 likes
Android 5.1.1
Equalizer issues
Samsung Galaxy S6 edge+
Troubleshooting

538 Views
0 replies
0 likes

Slow downloads - Tried everything

First of all, I'd like to say what I've tried so far:- Clear offline devices @ Spotify.com- Full clean install of Spotify- Change from Normal to High and Extreme- Tried another smartphone- Tried another connection, from other places- Use a proxy insi...

Markweiser
Casual Listener
First of all, I'd like to say what I've tried so far: - Clear offline devices @ Spotify.com - Full clean install of Spotify - Change from Normal to High and Extreme - Tried another smartphone ...
2015-10-22 5:55:27 AM
2016-02-07 2:14:33 AM
llf_
Regular
506 Views
1 replies
0 likes
Android 5.1.1
slow
slow sync

506 Views
1 replies
0 likes

My Spotify can't find my Mobile Phone

Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i added from my computer that i added to my Playlists ...

SirSanderson92
Newbie
Hi, I have the problem that the spotify on my computer doesn't show my Samsung Galaxy S2. I can download all the normal songs that are from Spotify itself but my S2 does not import the songs that i...
2014-02-21 5:42:30 PM
2016-02-06 6:00:37 PM
Eathan
Newbie
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Solved!! My track gets skipped when I power off my screen

Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.

martastutzman
Music Fan
Sometimes when I'm listening to spotify, especially if the app is on screen when I power off the screen, the track I'm listening to switches to another song in the playlist at random.
2016-01-23 3:00:59 AM
2016-02-06 5:41:01 PM
jean3601
Community Legend
2951 Views
24 replies
1 likes

2951 Views
24 replies
1 likes

No Browse funktion

Sine this morning the app on my android tablet is missing the browse option!?

10000Ballons
Newbie
Sine this morning the app on my android tablet is missing the browse option!?
2016-02-06 2:22:40 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

'Shows' now available - but only limited podcasts?

Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spotify (UK)?

voice_of_reason
Roadie
Now that 'Shows' are available in the app, where are all the podcasts? In Spotify I can only find a couple of the podcasts I subscribe to in Podkicker. Is there only a limited range avaialble in Spot...
2016-01-26 2:56:56 PM
2016-02-06 1:53:54 PM
p5f
Casual Listener
680 Views
2 replies
0 likes

680 Views
2 replies
0 likes

Solved!! Marshmallow 6.0 - streaming cache stored on SD?

I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least). But to those who have got it working - are you finding that ...

voice_of_reason
Roadie
I realise there's a problem with getting downloaded tracks to store to the SD card, and I've read the other (long) thread on here about how to get it to work (on Motorola phones, at least). ...
2016-02-05 5:10:20 PM
2016-02-06 1:22:13 PM
voice_of_reason
Roadie
665 Views
1 replies
0 likes

665 Views
1 replies
0 likes

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