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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27769 Views
  • 59 replies
  • 23 likes
  • 27769 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870380 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870380 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24741 Views
  • 3 replies
  • 0 likes
  • 24741 Views
  • 3 replies
  • 0 likes

Spotify Connect For Desktop App

I donwloaded Spotify for my PC (Windows 8.1) and the app for my Android (I'm premium). Yesterday i used Spotify Connect perfectly without any problem, but today... Don't work. I'm connected on the same WiFi where i have mi PC connected and i run Spot...

  • Casual Listener
  • I donwloaded Spotify for my PC (Windows 8.1) and the app for my Android (I'm premium). Yesterday i used Spotify Connect perfectly without any problem, but today... Don't work.  I'm connected on ...
  • Matze
  • Roadie
  • 1214 Views
  • 11 replies
  • 0 likes
  • 1214 Views
  • 11 replies
  • 0 likes

spotify stopped

Screen is blank when I open app then message pops up "unfortunately Spotify has stopped"

  • Newbie
  • Screen is blank when I open app then message pops up "unfortunately Spotify has stopped"
  • Daniel
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Solved!! No Premium anymore... where's my Connect!

Just music stopped and my app tells there's no Premium to enjoy Connect fature. But I have Premium... What's the reason

  • Visitor
  • Just music stopped and my app tells there's no Premium to enjoy Connect fature. But I have Premium...   What's the reason 😞
  • user-removed
  • Not applicable
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

From Premium back to Free

Hay guys, I have a question. If I change my Spotify account from premium back to free, can I listen to the offlineplaylist, which are already on my Android-Phone? Or is there another possibility to listen Spotifymusic on my Phone without Premium? Tha...

  • Casual Listener
  • Hay guys,   I have a question. If I change my Spotify account from premium back to free, can I listen to the offlineplaylist, which are already on my Android-Phone? Or is there another&n...
  • Daniel
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Spotify suddenly doesn't work on my android

Hi, I was wondering if someone could help me... Today suddenly spotify began to exploit when I opened it on my mobile phone (a Nexus S). I tried forcing the app to stop, and then I turned off my phone, but when I turned it on again, the spotify probl...

  • Newbie
  • Hi, I was wondering if someone could help me... Today suddenly spotify began to exploit when I opened it on my mobile phone (a Nexus S). I tried forcing the app to stop, and then I turned off my phon...
  • Mr_XY
  • Newbie
  • 9757 Views
  • 13 replies
  • 1 likes
  • 9757 Views
  • 13 replies
  • 1 likes

Solved!! auto play over blue tooth?

hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanksdan

  • Visitor
  • hi all. should the app resume play back when the phone reconnects to my car stereo over bt? thanks dan
  • Daniel
  • Community Legend
  • 1086 Views
  • 6 replies
  • 0 likes
  • 1086 Views
  • 6 replies
  • 0 likes

SD Card removed unexpectedly

Hi community, I'm encountering a bug sync playlists to my SD card on Spotify for Android. The message 'SD Card removed unexpectedly' appears after sync has been running for about 30 minutes. This means I cannot sync playlists to SD which is a serious...

  • Newbie
  • Hi community,   I'm encountering a bug sync playlists to my SD card on Spotify for Android. The message 'SD Card removed unexpectedly' appears after sync has been running for about 30 minute...
  • TheKore
  • Newbie
  • 2528 Views
  • 7 replies
  • 0 likes
  • 2528 Views
  • 7 replies
  • 0 likes

spotify bricht die musikwiedergabe andauernd ab

Hallo,Seid ein paar tagen spielt spotify keine musik mehr, ab und zu 2-3 sekunden und dann kommt nix mehr. Desweiteren sind einige titel nicht mehr verfügbar wenn man skipt.Weiss einer ne lösung? Die app is auf dem neuesten stand, handy ist ein nexus...

  • Newbie
  • Hallo, Seid ein paar tagen spielt spotify keine musik mehr, ab und zu 2-3 sekunden und dann kommt nix mehr. Desweiteren sind einige titel nicht mehr verfügbar wenn man skipt. Weiss einer ne lösung?...
  • Daniel
  • Community Legend
  • 4649 Views
  • 1 replies
  • 0 likes
  • 4649 Views
  • 1 replies
  • 0 likes

Solved!! Android app in ireland

Got a new galaxy s5 but when I tried to download the app from play store was told spotify is not available in this country but I have it on windows, I pad and iPhone! Any ideas?

  • Casual Listener
  • Got a new galaxy s5 but when I tried to download the app from play store was told spotify is not available in this country but I have it on windows, I pad and iPhone! Any ideas?
  • Daniel
  • Community Legend
  • 347 Views
  • 3 replies
  • 0 likes
  • 347 Views
  • 3 replies
  • 0 likes

Solved!! After reinstall Spotify wont work without SD-Card

Hello Guys, I had a few issues with the Spotify App and therefore I reinstalled it. So I started it an it greeted me with a Message which says that there is no SD-Card found or not enough Storage. Before I made some more Space on my Phone I had no pr...

  • Casual Listener
  • Hello Guys, I had a few issues with the Spotify App and therefore I reinstalled it. So I started it an it greeted me with a Message which says that there is no SD-Card found or not enough Storage. Be...
  • MantastyleR701
  • Casual Listener
  • 1532 Views
  • 6 replies
  • 0 likes
  • 1532 Views
  • 6 replies
  • 0 likes

HORROR - Spotify device management

The Spotify programming is perfect when it comes to administrate payment and subscription. But it seems unable to count to three. I have always had exactly 3 Android devices working, not more, and not less. On all is Spotify installed. As a frequent ...

  • Casual Listener
  • The Spotify programming is perfect when it comes to administrate payment and subscription. But it seems unable to count to three. I have always had exactly 3 Android devices working, not more, and ...
  • Daniel
  • Community Legend
  • 417 Views
  • 5 replies
  • 0 likes
  • 417 Views
  • 5 replies
  • 0 likes

How to cast Spotify from Android to the Chromecast

Right, We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction different from what the customer base might like. Assuming it's ...

  • Music Fan
  • Right,   We all know that at the moment there is no official Spotify support for the Chromecast and that's a shame. Unfortunately sometimes companies business strategy goes in a direction di...
  • bik3rjon
  • Newbie
  • 18940 Views
  • 10 replies
  • 2 likes
  • 18940 Views
  • 10 replies
  • 2 likes

Additional syncing options for Android

Since I've moved into halls at uni, I'm on the shared WiFi and I'm guessing this is why I can't sync my playlists between my laptop and my phone even though they're connected to the same network. Why can't Android users also sync their playlists usin...

  • Regular
  • Since I've moved into halls at uni, I'm on the shared WiFi and I'm guessing this is why I can't sync my playlists between my laptop and my phone even though they're connected to the same network...
  • Daniel
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

Spotify App on a tablet pausing songs randomly

What on earth is causing this issue. It is driving me berserk. I am using the Spotify APP Premium subscription and songs just keep pausing randomly on me as if someone has pressed paused. I need to press play manually to start it again. Sometimes it ...

  • Newbie
  • What on earth is causing this issue. It is driving me berserk. I am using the Spotify APP Premium subscription and songs just keep pausing randomly on me as if someone has pressed paused. I need to p...
  • Daniel
  • Community Legend
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes

Making playlist public

When i try to make a playlist public it doesnt show up for others to see.

  • Newbie
  • When i try to make a playlist public it doesnt show up for others to see.
  • Daniel
  • Community Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Spotify setting all of my playlists to not available offline & tracks need to be re-synced

So this has happened a bunch of times - I've got a lot of music I own, and I sync it from my PC to my phone, with all the playlists set to available offline. Then some amount of time passes (I don't notice how much), and all the files appear to have ...

  • Casual Listener
  • So this has happened a bunch of times - I've got a lot of music I own, and I sync it from my PC to my phone, with all the playlists set to available offline.   Then some amount of time passe...
  • Daniel
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

More intuitive sidebar navigation

So that's what's new, however I don't notice anything new with the sidebar... Am I missing something?

  • Gig Goer
  • So that's what's new, however I don't notice anything new with the sidebar... Am I missing something?
  • INPALA
  • Gig Goer
  • 669 Views
  • 6 replies
  • 0 likes
  • 669 Views
  • 6 replies
  • 0 likes

Volume Control!

I am on a Samsung Galaxy S4. First of all I can't change the volume on spotify. When I click on the volume icon it sends me to the connect page. I also can not use the equalizer to improve the sound without the volume going way down. How can I fix th...

  • Casual Listener
  • I am on a Samsung Galaxy S4. First of all I can't change the volume on spotify. When I click on the volume icon it sends me to the connect page. I also can not use the equalizer to improve the sound ...
  • Daniel
  • Community Legend
  • 582 Views
  • 1 replies
  • 0 likes
  • Volume Button
  • 582 Views
  • 1 replies
  • 0 likes

Solved!! Premium subscriber not able to open spotify

Hello, I had this problem before, but waiting a few days and deleting/reloading the Spotify app seemed to work; but, not this time! I can't get Spotify to work on my android. When I click on the Spotify app I get this message: Unfortunately, Spotify ...

  • Casual Listener
  • Hello,   I had this problem before, but waiting a few days and deleting/reloading the Spotify app seemed to work; but, not this time!    I can't get Spotify to work on my andro...
  • Daniel
  • Community Legend
  • 652 Views
  • 7 replies
  • 0 likes
  • 652 Views
  • 7 replies
  • 0 likes

samsung tablet issue

spotify thinks my tablet is a phone therefore I have to shuffle instead of playing what song I want! Is there anyway to fix this?

  • Newbie
  • spotify thinks my tablet is a phone therefore I have to shuffle instead of playing what song I want! Is there anyway to fix this?
  • Prussiaqueen
  • Casual Listener
  • 717 Views
  • 6 replies
  • 0 likes
  • 717 Views
  • 6 replies
  • 0 likes