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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUSADeviceGoogle Pixel 8Operating SystemAndroid 15Spotify Version9.0.18.604 My Question or IssueWhen searching within a playlist, the back arrow on the bottom of the Android screen used to collapse the keyboard, but you would still b...
Plan Premium Country USA Device Google Pixel 8 Operating System Android 15 Spotify Version 9.0.18.604 My Question or Issue When searching within a playlist, the back arrow on the b...
Casual Listener
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Device: Sony TVOS: Android TVFebruary 18, 2025 There has been an update to the UI for the play screen on Android TV and it is now a less user-friendly experience than before. It has issues with navigation and readability that were not there in the pr...
Device: Sony TV OS: Android TV February 18, 2025 There has been an update to the UI for the play screen on Android TV and it is now a less user-friendly experience than before. It has issu...
Newbie
1721 Views
1 replies
3 likes
i just bought premium few minutes ago (now it's 10.35 PM, 2/18/2025, Vietnam) but I did get it. i have tried to log out and sign in a again many times but it's doesn't work
i just bought premium few minutes ago (now it's 10.35 PM, 2/18/2025, Vietnam) but I did get it. i have tried to log out and sign in a again many times but it's doesn't work
Spotify Star
202 Views
1 replies
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I can't access my account and Spotify not sending password reset sms
I can't access my account and Spotify not sending password reset sms
Spotify Star
212 Views
1 replies
1 likes
The last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible. Normaly the 2 up and down scroll symbols arw bright white, now they look almost greyed out.And if i press them they react ...
The last couple of weeks i got this weird problem, when inside my library my scroll buttons up and down are almost not visible. Normaly the 2 up and down scroll symbols arw bright white, now t...
Casual Listener
715 Views
5 replies
0 likes
PlanPremiumCountryUS In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not help
Plan Premium Country US In mobile app cannot see audiobook chapters. Desktop app shows these chapters and chapters were previously visible. Tried reinstalling and this did not hel...
Moderator
4786 Views
29 replies
6 likes
PlanPremiumCountryUKDeviceBuilt-In-Car Dash TouchscreenOperating SystemAndroid My Question or IssueOver past 3 months i start to play Spotify and is randomly pauses/Stops and then crashes, I have cleared Cache and updated but this continues to do thi...
Plan Premium Country UK Device Built-In-Car Dash Touchscreen Operating System Android My Question or Issue Over past 3 months i start to play Spotify and is randomly pauses/Stops and...
Moderator
259 Views
1 replies
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PlanFamilyCountryAustriaDeviceSamsung Galaxy S10Operating SystemAndroid 12 My Question or IssueIn the past few days songs have started skipping and jumping to the next song. I saw that there seems to be an issue with songs skipping at around 10 secon...
Plan Family Country Austria Device Samsung Galaxy S10 Operating System Android 12 My Question or Issue In the past few days songs have started skipping and jumping to the next s...
Moderator
481 Views
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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
257 Views
1 replies
0 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Plan Free Device Xiaomi Lite 12 Operating System Xiaomi HyperOS My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...
Newbie
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Plan: PREMIUM!Country: US! Device: GALAXY NOTE 20 ULTRA 5G! Operating System: ANDROID 13! My Question or Issue: This act just recently started! Where all my spotify playback settings become grayed out! whenever attempting to play spotify through any ...
Plan: PREMIUM! Country: US! Device: GALAXY NOTE 20 ULTRA 5G! Operating System: ANDROID 13! My Question or Issue: This act just recently started! Where all my sp...
Casual Listener
1329 Views
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What is the true functioning of the search algorithm in "Your Like," when I perform a search and for example Frank would expect that after he played one of the results and change of song, the next song would be another of the results and not the next...
What is the true functioning of the search algorithm in "Your Like," when I perform a search and for example Frank would expect that after he played one of the results and change of song, the next so...
Spotify Star
447 Views
1 replies
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PlanPremiumCountryUK & NIDevicePixel 6aOperating SystemAndroid 15 My Question or IssueThe Valentines day promotional pop-up is getting the user's country incorrect. I received the pop-up with correct country (UK & NI) but from the share dialogue it s...
Plan Premium Country UK & NI Device Pixel 6a Operating System Android 15 My Question or Issue The Valentines day promotional pop-up is getting the user's country incorrect. I rec...
275 Views
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PlanPremium DuoCountryBrazil DeviceMotorola Edge 40 Neo & Motorola G84Operating SystemAndroid 14 IssueWhen playing any content in video mode and press Android home button, calling the picture in picture minidisplay, the android crashes and restart. I...
Plan Premium Duo Country Brazil Device Motorola Edge 40 Neo & Motorola G84 Operating System Android 14 Issue When playing any content in video mode and press Android home...
Spotify Star
703 Views
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This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes
This should be submitted as a bug. All settings and filters are not saved after navigating away from Your Episodes
Moderator
3280 Views
26 replies
6 likes
PlanPremiumDevicePixel 8Operating SystemAndroid 15 My Question or IssueMost of the time when I'm trying to quickly scroll to the bottom of a playlist by dragging the scroll bar on the right of the screen, the app fails to register the interaction. Th...
Plan Premium Device Pixel 8 Operating System Android 15 My Question or Issue Most of the time when I'm trying to quickly scroll to the bottom of a playlist by dragging the scroll bar o...
Moderator
1864 Views
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PlanPremiumCountryUSADeviceSamsung Galaxy A15Operating SystemAndroid 14 My Question or IssueWhen I sort my playlist and start playing it while sorted, it should play in the order displayed. However, it starts playing in the recently added order. In t...
Plan Premium Country USA Device Samsung Galaxy A15 Operating System Android 14 My Question or Issue When I sort my playlist and start playing it while sorted, it should play in the o...
Visitor
1005 Views
11 replies
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Plan premiumOperating SystemAndroid My Question or IssueAlmost every time I click on the ellipsis to open the options menu for a song, it won't fully open and the screen becomes idle. Also, if I add a song to a list, I receive a confirmation message ...
Plan premium Operating System Android My Question or Issue Almost every time I click on the ellipsis to open the options menu for a song, it won't fully open and the screen become...
Moderator
246 Views
1 replies
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Its always playing and there is no stop playing button
Its always playing and there is no stop playing button
Spotify Star
221 Views
1 replies
1 likes
Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it PlanPremiumCountryCanadaDevicePoxel 9 pro xlOperating System(iOS 10, Android O...
Unable to save any of the settings as the arrow to go back is at the very top left of my phones screen and I can't press it. It's set to never delete and I can't change it Plan Premiu...
Casual Listener
1420 Views
8 replies
5 likes
