Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 29916 Views
  • 60 replies
  • 24 likes
  • 29916 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871363 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871363 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24940 Views
  • 3 replies
  • 0 likes
  • 24940 Views
  • 3 replies
  • 0 likes

Superuser Contribution All local files are gone

Hi, All my local stored offline music is wiped after I was asked to re-login.Very unconvienient when on holiday where roaming charges apply! Any ideas how to get spotify to reload the local stored files?

  • Newbie
  • Hi,   All my local stored offline music is wiped after I was asked to re-login. Very unconvienient when on holiday where roaming charges apply!   Any ideas how to get spotify to reload...
  • Lee
  • Spotify
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with non downloaded music randomly stopping while on data

A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my phone. It will play my downloaded music just fine. H...

  • Newbie
  • A couple of months ago my phone started having issues playing non downloaded music on data, songs or whatever I was listening to would randomly stop but would start back up again when I unlocked my p...
  • Lee
  • Spotify
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

How to sync Spotify to XK Glow

I recently added an XK Glow accent light system to my motorcycle. It is controlled by my android smartphone which includes the ability to sync with musics apps like Spotify, but I cannot figure out how to do this. Can anyone help?

  • Newbie
  • I recently added an XK Glow accent light system to my motorcycle.  It is controlled by my android smartphone which includes the ability to sync with musics apps like Spotify, but I cannot figure...
  • 666 Views
  • 0 replies
  • 0 likes
  • 666 Views
  • 0 replies
  • 0 likes

I deleted my "liked from radio" playlist. Any way i could get it back?

I accidentally deleted my "liked from radio" playlist and i like some songs and now i cant get to it. Anyway i can get it back??

  • Newbie
  • I accidentally deleted my "liked from radio" playlist and i like some songs and now i cant get to it. Anyway i can get it back??
  • argonic_man
  • Casual Listener
  • 2113 Views
  • 2 replies
  • 0 likes
  • 2113 Views
  • 2 replies
  • 0 likes

Speichern von Alben

Hallo! Wenn ich Alben speicher/downloade, sind sie automatisch auch in meinem Ordner 'Songs' geht das auch ohne dass sie in dem Ordner nochmal extra gespeichert werden??

  • Newbie
  • Hallo! Wenn ich Alben speicher/downloade, sind sie automatisch auch in meinem Ordner 'Songs' geht das auch ohne dass sie in dem Ordner nochmal extra gespeichert werden??
  • Nico
  • Community Legend
  • 3820 Views
  • 1 replies
  • 1 likes
  • 3820 Views
  • 1 replies
  • 1 likes

Missing download tab

I just recently bought a new android phone. When I downloaded some albums to listen to offline, I noticed that the 'Downloads' tab that was previously visible on my other phone is no longer there. I have to scroll through my entire collection of albu...

  • Casual Listener
  • I just recently bought a new android phone. When I downloaded some albums to listen to offline, I noticed that the 'Downloads' tab that was previously visible on my other phone is no longer there. I ...
  • ianwarlord
  • Casual Listener
  • 816 Views
  • 2 replies
  • 0 likes
  • 816 Views
  • 2 replies
  • 0 likes

How to get into the Beta Program

Hey folks. As title says, I'd like to know how can I get beta updates from Google Play. I already googled and looked in here, found nothing.I mean: I found A LOT of "Spotify Beta threads", so I don't know the right one.I've been trying to become a be...

  • Regular
  • Hey folks. As title says, I'd like to know how can I get beta updates from Google Play. I already googled and looked in here, found nothing. I mean: I found A LOT of "Spotify Beta threads", so I don...
  • shejan0
  • Gig Goer
  • 7829 Views
  • 5 replies
  • 1 likes
  • Android
    Beta
    nougat
    test
  • 7829 Views
  • 5 replies
  • 1 likes

Only random mode with premium account

Hello!I have a premium account but il can't Turn off the random mode and go to the previous track. I can download and choose a track in my playlist. Any advice?Thanks.

  • Visitor
  • Hello! I have a premium account but il can't Turn off the random mode and go to the previous track. I can download and choose a track in my playlist. Any advice? Thanks.
  • Joe
  • Community Legend
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes

Stops playing after a while on Tab 2 10.1

Spotify stops playing or crashes after a while on my Samsung Galaxy Tab 2 10.1 when I leave a playlist running for some time. Sometimes it happens after 1-2 songs and other times it takes a while. I assume it must be the ads, because I have the free ...

  • Music Fan
  • Spotify stops playing or crashes after a while on my Samsung Galaxy Tab 2 10.1 when I leave a playlist running for some time. Sometimes it happens after 1-2 songs and other times it takes a whil...
  • bengtsonfarm
  • Casual Listener
  • 353 Views
  • 2 replies
  • 1 likes
  • 353 Views
  • 2 replies
  • 1 likes

can't click shuffle play

hi, i've pay for premium account, but when i click shuffle play or i want to start the song all over again by clicking (what do i call it?) rewind or whatsoever, i can't do that. it says that i discovered a premium feature and that i should get a pre...

  • Casual Listener
  • hi, i've pay for premium account, but when i click shuffle play or i want to start the song all over again by clicking (what do i call it?) rewind or whatsoever, i can't do that. it says that i disco...
  • Nico
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Problem downloading songs offline

Hello I can t download the songs offline because the message 'you can t download on more than three devices ' appeares,the problem is that I have only spotify on my phone,the thing that comes in my mind is that before this message appeared I have upg...

  • Visitor
  • Hello I can t download the songs offline because the message 'you can t download on more than three devices ' appeares,the problem is that I have only spotify on my phone,the thing that comes in my m...
  • Joe
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution My offline music got deleted some how...

I had a good chunk of music downloaded for offline listening, and just yesterday I was about to listen to my music on my phone (HTC 10) and found out they didn't have the green downward arrow (to signify they are downloaded). I'm not really to happy ...

  • Newbie
  • I had a good chunk of music downloaded for offline listening, and just yesterday I was about to listen to my music on my phone (HTC 10) and found out they didn't have the green downward arrow (to sig...
  • zsoltzsolt
  • Casual Listener
  • 810 Views
  • 4 replies
  • 0 likes
  • Android
    disappered
    htc 10
    Offline issues
  • 810 Views
  • 4 replies
  • 0 likes

Spotify users not showing up in search

For the past few days, I have been unable to find any users by searching their names in the search bar. I can still search for people I'm following but I cannot follow anyone new without looking at one of my friend's followers.

  • Casual Listener
  • For the past few days, I have been unable to find any users by searching their names in the search bar. I can still search for people I'm following but I cannot follow anyone new without looking at o...
  • brc1
  • Casual Listener
  • 1369 Views
  • 5 replies
  • 3 likes
  • 1369 Views
  • 5 replies
  • 3 likes

Music deleted

Hello,I downloaded some music to listen them without internet connection, but they have been delete by themselves. Now i have to re download them with a very slow connection. Thank you spotify.PS : Sorry for my bad english, i'm french

  • Visitor
  • Hello, I downloaded some music to listen them without internet connection, but they have been delete by themselves. Now i have to re download them with a very slow connection. Thank you spotify. ...
  • nrzrf14
  • Newbie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Behind the lyrics doesnt work

I was using spotify on my nexus 5x where behind the lyric worked but then one day i opened my spotify it was gone, meanwhile i have reinstalled it multiple times and yes its turned on in settings. A few weeks back my phone broke so i bought a galaxy ...

  • Visitor
  • I was using spotify on my nexus 5x where behind the lyric worked but then one day i opened my spotify it was gone, meanwhile i have reinstalled it multiple times and yes its turned on in settings. A ...
  • user-removed
  • Not applicable
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Once Song is over Spotify paused at the end.

Hi @ all,I have the problem that once a Song is over Spotify paused at the end of Song.Nevertheless if I play music on my Android device Or on PC.Checked all settings and seems to be ok.Also reinstalled Spotify and cleared Cache but nothing helped.Al...

  • Newbie
  • Hi @ all, I have the problem that once a Song is over Spotify paused at the end of Song. Nevertheless if I play music on my Android device Or on PC. Checked all settings and seems to be ok. Als...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Unable to download songs onto Android, no storage options in setting.

I have 20 gigs left on my sd card but Spotify says I'm out of space, there's no storage option in the settings. Alternatively, I cleared cache, force stopped the app, uninstalled app, reset phone, went into android data and deleted com.Spotify, reins...

  • Casual Listener
  • I have 20 gigs left on my sd card but Spotify says I'm out of space, there's no storage option in the settings. Alternatively, I cleared cache, force stopped the app, uninstalled app, reset phone, we...
  • RealRatchet1086
  • Casual Listener
  • 290 Views
  • 3 replies
  • 0 likes
  • 290 Views
  • 3 replies
  • 0 likes

Poor Shuffle on Amazon Fire

I posted last year about my Amazon Fire playing the same songs over and over all day long when I play from my Songs list on shuffle. Here is the previous topic. I was able to rectify that situation with a restart of the device. Today it is acting up ...

  • Regular
  • I posted last year about my Amazon Fire playing the same songs over and over all day long when I play from my Songs list on shuffle. Here is the previous topic. I was able to rectify that situat...
  • carlcanyon
  • Regular
  • 804 Views
  • 3 replies
  • 0 likes
  • 804 Views
  • 3 replies
  • 0 likes

Solved!! I don't received all premium privilege...

I don't have unlimited skip and I cannot shuffle my songs. But I can download my playlist on the a device. I just subscribe to a 30-day trial and I'm going to subscribe from now on. What should I do to recieve those? PS. Sry for my bad Eng. I'm from ...

  • Casual Listener
  • I don't have unlimited skip and I cannot shuffle my songs. But I can download my playlist on the a device. I just subscribe to a 30-day trial and I'm going to subscribe from now on. What should ...
  • Nico
  • Community Legend
  • 536 Views
  • 3 replies
  • 0 likes
  • 536 Views
  • 3 replies
  • 0 likes

Precio Spotify Argentina

Hola! Estoy decidida a adquirir Spotify Premium, el cual se que se vende a $36 por mes pero tambien advierte que algunos bancos pueden cobrar el precio en dólares, esto no pone en duda mi idea de comprarlo pero quisiera saber cuanto seria el precio e...

  • Casual Listener
  • Hola! Estoy decidida a adquirir Spotify Premium, el cual se que se vende a $36 por mes pero tambien advierte que algunos bancos pueden cobrar el precio en dólares, esto no pone en duda mi idea de com...
  • osornios
  • Spotify Star
  • 29456 Views
  • 4 replies
  • 3 likes
  • precio cobro spotify Argentina dolares dolar
  • 29456 Views
  • 4 replies
  • 3 likes