No puedo descargar musica y tengo cuenta premium

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No puedo descargar musica y tengo cuenta premium

Mauro902010
Newbie

Hola buenas noches, alguien me puede ayudar. He intentado descargar música y me sale "descubriste una función premium" a verdad no entiendo yo tengo una suscripción premium. 

Agradezco su ayuda. 

 

Gracias. 

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4 Replies

Peter
Spotify Legend

Hey @Mauro902010,

 

Thanks for reaching out to us about this. We hope you don't mind us replying to you in English 🙂

 

This sounds a lot like an issue which we're currently looking into. To stay up-to-date on our progress, just head here. We'll let you know in the thread as soon as we have any updates on this.

 

Thanks! Stay awesome 🙂

Pishca1
Newbie

Tengo el mismo problema. Soy premium y no me deja descargar la musica.

MaySilva
Visitor
Tengo el mismo problema. Soy premium y no me deja descargar la musica.

Peter
Spotify Legend

Hey @MaySilva,

 

Thanks for reaching out to us about this! We hope you don't mind us replying to you in English 🙂

 

This issue should now be fixed for everyone (see here). If not, then could you let us know what the exact issue is?

 

Make sure to also provide the following info:

  • exact Spotify version
  • your device + OS version.

 

Once we have that, we'll take a closer look.

 

Thanks! Keep us posted 🙂

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