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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 2372 Views
  • 0 replies
  • 3 likes
  • 2372 Views
  • 0 replies
  • 3 likes

Venezuela daily artist chart glitching

The Venezuela daily artist chart has shown new for every artist now for months. https://charts.spotify.com/charts/view/artist-ve-daily/2022-05-14

  • Newbie
  • The Venezuela daily artist chart has shown new for every artist now for months.    https://charts.spotify.com/charts/view/artist-ve-daily/2022-05-14
  • 171 Views
  • 0 replies
  • 0 likes
  • Glitch
  • 171 Views
  • 0 replies
  • 0 likes

Delete show

The “show” Radiocum is not a show. It is inappropriate and discussing. Please delete fully or delete it off of my account

  • Visitor
  • The “show” Radiocum is not a show. It is inappropriate and discussing. Please delete fully or delete it off of my account 
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Can't preview the songs before adding to playlist

I can't listen the preview of the song before i decide to add it to my playlist.That was the best feature because i use Spotify.I don't know if you guys did it but i really need it back.I can't even understand why would you even cancel that feature?T...

  • Casual Listener
  • I can't listen the preview of the song before i decide to add it to my playlist.That was the best feature because i use Spotify.I don't know if you guys did it but i really need it back.I can't even ...
  • cenkardazed
  • Casual Listener
  • 637 Views
  • 1 replies
  • 0 likes
  • 637 Views
  • 1 replies
  • 0 likes

Cross-Platform (Andriod & iOS) Inconsistencies

For the past year or so now I've noticed a handful of inconsistencies between my Spotify app on my andriod and iphone, i didn't choose to speak about it until now. I really don't understand why Spotify Developers don't act like a team when it comes t...

  • Regular
  • For the past year or so now I've noticed a handful of inconsistencies between my Spotify app on my andriod and iphone, i didn't choose to speak about it until now. I really don't understand why Spoti...
  • 265 Views
  • 0 replies
  • 0 likes
  • andriod
    iOS 15
    ios app
    iOS Iphone
    Spotify mobile
  • 265 Views
  • 0 replies
  • 0 likes

Spotify shuffles everytime i connect to a new device

I shuffle my playlist to get a range of songs but then once I connect to my Bluetooth speaker it will shuffle again and play the same 10 songs even though my playlist has over 14hours worth of songs on it. When I turn my speaker off if I'm not using ...

  • Visitor
  • I shuffle my playlist to get a range of songs but then once I connect to my Bluetooth speaker it will shuffle again and play the same 10 songs even though my playlist has over 14hours worth of songs ...
  • 561 Views
  • 0 replies
  • 1 likes
  • 561 Views
  • 0 replies
  • 1 likes

Album crashing app

So I'm trying to listen to the new Florence and the machine album, I can search for it and play it through my PlayStation fine. When trying to play it through my phone app, the app crashes. I've uninstalled and reinstalled the app, I've cleared the c...

  • Newbie
  • So I'm trying to listen to the new Florence and the machine album, I can search for it and play it through my PlayStation fine. When trying to play it through my phone app, the app crashes. I've unin...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Spotify Live Pc

Καλημερα Σας Καλη ΗμεραSpotify LiveGia PcΘα ΔημιουργηθειΝα Εισαστε Παντα ΚαλαΣας Ευχαριστω Πολυ

  • Newbie
  • Καλημερα Σας Καλη Ημερα Spotify Live Gia Pc Θα Δημιουργηθει Να Εισαστε Παντα Καλα Σας Ευχαριστω Πολυ
  • 1655 Views
  • 0 replies
  • 0 likes
  • 1655 Views
  • 0 replies
  • 0 likes

Google Maps integration bug- 'continue playing button' when song has already resumed

Google Maps integration bug- 'continue playing button' when song has already resumed. When the song is paused for google maps to give the direction information, the song resumes automatically. However, on the screen instead of showing the song name a...

  • Regular
  • Google Maps integration bug- 'continue playing button' when song has already resumed.   When the song is paused for google maps to give the direction information, the song resumes automaticall...
  • 483 Views
  • 0 replies
  • 0 likes
  • 483 Views
  • 0 replies
  • 0 likes

Lost 700 songs in my liked playlist, how do i revcover

I was trying to remove 1 album from my liked playlist and it deleted enough songs to take my playlist from 924 songs down to 250. Lost 4+ years of liked songs. How do i get this restored?

  • Visitor
  • I was trying to remove 1 album from my liked playlist and it deleted enough songs to take my playlist from 924 songs down to 250. Lost 4+ years of liked songs. How do i get this restored?
  • AdamDamon
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Can't activate student payment

I already had this benefit, this month it asked for authentication again, but when I go to pay it asks for authentication again, when I do the first part it identifies that I am approved and SheerID says that I am already approved, but I cannot make ...

  • Newbie
  • I already had this benefit, this month it asked for authentication again, but when I go to pay it asks for authentication again, when I do the first part it identifies that I am approved and SheerID ...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Saved Voice messages

I have many voice messages from my daughter that passed away. Now when I click on one of her VM it linked to Spotify and starts playing a song. I need this fixed. I'm hoping this is not a sick joke!

  • Visitor
  • I have many voice messages from my daughter that passed away. Now when I click on one of her VM it linked to Spotify and starts playing a song. I need this fixed. I'm hoping this is not a sick joke!
  • 520 Views
  • 0 replies
  • 0 likes
  • 520 Views
  • 0 replies
  • 0 likes

Missing IG Story share

Hiho recently i switched to iOS from Android and now I missing the feature where I can share songs to IG Story I got only the option to send it like a DM. I contacted the Spotify support but they don't know what to do/say to fix this issue. I tried w...

  • Newbie
  • Hiho recently i switched to iOS from Android and now I missing the feature where I can share songs to IG Story I got only the option to send it like a DM. I contacted the Spotify support but they don...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Apple Watch - iPhone ... "Download to Apple Watch" doesn't exist

I have a brand new Apple Watch Series 6, Premium Spotify, iPhoneSE ... Phone, watch and app are all updated to the latest versionsRemoved app from phone and watch multiple times and re-addedDownloaded Spotify app directly on watch (vs shared through ...

  • Casual Listener
  • I have a brand new Apple Watch Series 6, Premium Spotify, iPhoneSE ...    Phone, watch and app are all updated to the latest versions Removed app from phone and watch multiple times and ...
  • n2pang
  • Newbie
  • 1623 Views
  • 14 replies
  • 8 likes
  • App & Features
  • 1623 Views
  • 14 replies
  • 8 likes

Je paie 2 fois le même abonnement

Bonjour, Je paie un abonnement solo depuis avril 2021 alors que mon mari (**bleep**) paie un abonnement duo avec le nom de mon compte(nando's de la vega) spotify cependant vous avez continué pendant tout ce temps à me créditer de 9.99 euros. Je payai...

  • Visitor
  • Bonjour,   Je paie un abonnement solo depuis avril 2021 alors que mon mari (**bleep**) paie un abonnement duo avec le nom de mon compte(nando's de la vega)  spotify cependant vous avez co...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Lyric typo in Love Will Tear Us Apart

Couldnt find a way to message someone directly at Spotify so I came here. One line the lyric says "Love wil tear us apart". Just a heads up? See screenshot attached.

  • Newbie
  • Couldnt find a way to message someone directly at Spotify so I came here. One line the lyric says "Love wil tear us apart". Just a heads up? See screenshot attached. 
  • 324 Views
  • 0 replies
  • 0 likes
  • lyrics
  • 324 Views
  • 0 replies
  • 0 likes

Hi Rez files playing on Spotify?

Something curious just happen. 5/8/22I turn on my music Streamer which feeds Spotify to my Denafrits Terminator ll Dacand the 44K and +1K light up. Now this" ONLY HAPPENS on it."")When I switch my Pre-Amp to play a CD. The sonic QUAILTY has change fo...

  • Casual Listener
  • Something curious just happen. 5/8/22 I turn on my music Streamer which feeds Spotify to my Denafrits Terminator ll Dac and the 44K and +1K light up. Now this" ONLY HAPPENS on it."") When I switch...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Additional ads??

In the last several days, I’ve noticed a TON of ads during my podcasts that are clearly not integrated into the podcast itself and seem to have been added by Spotify, after the podcast was produced. I pay way too much for my premium duo account to de...

  • Newbie
  • In the last several days, I’ve noticed a TON of ads during my podcasts that are clearly not integrated into the podcast itself and seem to have been added by Spotify, after the podcast was produced. ...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Premium duo

Ciao, ho sottoscritto l'abbonamento duo...ma non riusciamo ad ascoltare la musica contemporaneamente. Ho la sento io o l'altra persona, non capisco come sbloccare la cosa. L'invito l'ho inviato... è stato accettato regolarmente, siamo usciti dall'app...

  • Newbie
  • Ciao, ho sottoscritto l'abbonamento duo...ma non riusciamo ad ascoltare la musica contemporaneamente. Ho la sento io o l'altra persona, non capisco come sbloccare la cosa. L'invito l'ho inviato... è ...
  • 586 Views
  • 0 replies
  • 0 likes
  • 586 Views
  • 0 replies
  • 0 likes

How to make an attractive publicity

One of the metrics that helps the most in promoting a song is the visual identity behind it. That's why I bring you Figma, the website that allows you to develop a beautiful campaign within Spotify's standards. Access the attached link and success in...

  • Roadie
  • One of the metrics that helps the most in promoting a song is the visual identity behind it. That's why I bring you Figma, the website that allows you to develop a beautiful campaign within Spotify's...
  • 598 Views
  • 0 replies
  • 0 likes
  • Projeto
  • 598 Views
  • 0 replies
  • 0 likes

Imposto de renda

Olá, gostaria de ter acesso ao meu extrato com as notas fiscais para declaração do imposto de renda de 2021

  • Visitor
  • Olá, gostaria de ter acesso ao meu extrato com as notas fiscais para declaração do imposto de renda de 2021
  • 637 Views
  • 0 replies
  • 0 likes
  • 637 Views
  • 0 replies
  • 0 likes