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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 749 Views
  • 0 replies
  • 2 likes
  • 749 Views
  • 0 replies
  • 2 likes

No video when using earbuds

Does anyone know how to get video when using earbuds? I watch podcasts that have language I don't want my kids to hear like Joe rogan and 2 bears but when I use my earbuds it won't show video. Is there a setting to change or is this just a thing?

  • Visitor
  • Does anyone know how to get video when using earbuds? I watch podcasts that have language I don't want my kids to hear like Joe rogan and 2 bears but when I use my earbuds it won't show video. Is the...
  • 93 Views
  • 0 replies
  • 0 likes
  • 93 Views
  • 0 replies
  • 0 likes

Not able to shuffle playlist from the start

Does anyone else find it annoying that when you start playing your playlist and you want it to be shuffled, it always plays the first song on that playlist. Why is there no option to shuffle from the start?

  • Visitor
  • Does anyone else find it annoying that when you start playing your playlist and you want it to be shuffled, it always plays the first song on that playlist. Why is there no option to shuffle from the...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

Spotify DJ is one of the worst features in an app I've ever seen

Simply cannot believe that anyone thought this was a good idea. The DJ function cuts into the start of a song, anywhere from 4 seconds all the way to 53 seconds into a song!! I played Slipknot's Duality and the song started at 53 seconds in. Does Spo...

  • Regular
  • Simply cannot believe that anyone thought this was a good idea.    The DJ function cuts into the start of a song, anywhere from 4 seconds all the way to 53 seconds into a song!! I played ...
  • robot14
  • Roadie
  • 2057 Views
  • 7 replies
  • 22 likes
  • 2057 Views
  • 7 replies
  • 22 likes

I am not able to login my Spotify with my number

Whenever I am trying to login Spotify on web or on other device , it's showing invalid number

  • Visitor
  • Whenever I am trying to login Spotify on web or on other device , it's showing invalid number 
  • 112 Views
  • 0 replies
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  • 112 Views
  • 0 replies
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Radio with less known tracks

I like the radio option very much. It would be nice if you can choose how close the radio follows your own play lists. At some time you may want to hear more tracks that you already have selected in play lists; most of the time I like to hear new tra...

  • Newbie
  • I like the radio option very much. It would be nice if you can choose how close the radio follows your own play lists. At some time you may want to hear more tracks that you already have selected in ...
  • 87 Views
  • 0 replies
  • 0 likes
  • 87 Views
  • 0 replies
  • 0 likes

Add a "dislike" button to stop certain songs from playing

Spotify is great in the sense that it has a "like" button next to every song to add it to a Liked Songs playlist and these songs and songs similar to them will play more often. A way to improve in this area would be to add a "dislike" button option. ...

  • Newbie
  • Spotify is great in the sense that it has a "like" button next to every song to add it to a Liked Songs playlist and these songs and songs similar to them will play more often. A way to improve in th...
  • 331 Views
  • 0 replies
  • 1 likes
  • 331 Views
  • 0 replies
  • 1 likes

Permanently Minimized Cover Art [Desktop App]

Hello! This is kinda just some feedback on a recent update, but I can't seem to find a specific place online for feedback, so I'm just going to post it here. Recently my Spotify updated and added a new "Now Playing" side panel option. I don't really ...

  • Newbie
  • Hello! This is kinda just some feedback on a recent update, but I can't seem to find a specific place online for feedback, so I'm just going to post it here.   Recently my Spotify updated and ...
  • 118 Views
  • 0 replies
  • 1 likes
  • 118 Views
  • 0 replies
  • 1 likes

Not able to login through my phone number

hey myself Arjumand. I've been using Spotify from my phone number since a year . I have a premium membership. But I did logout due to some reason. Now I'm not able to login to my account again because it's not taking my phone number. It's says to che...

  • Visitor
  • hey myself Arjumand. I've been using Spotify from my phone number since a year . I have a premium membership. But I did logout due to some reason. Now I'm not able to login to my account again becaus...
  • 189 Views
  • 0 replies
  • 1 likes
  • 189 Views
  • 0 replies
  • 1 likes

Problem

Trouble logging in using phone number

  • Visitor
  • Trouble logging in using phone number
  • 66 Views
  • 0 replies
  • 0 likes
  • 66 Views
  • 0 replies
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Lyrics

Why am I not getting lyrics with my songs? Why do ads cut in when I am paying for premium? Why do they not have a direct link to get help? Why do I have to go to the community for help and can't get a hold of the people I pay for the app? Why does it...

  • Casual Listener
  • Why am I not getting lyrics with my songs? Why do ads cut in when I am paying for premium? Why do they not have a direct link to get help? Why do I have to go to the community for help and can't get ...
  • 120 Views
  • 0 replies
  • 1 likes
  • 120 Views
  • 0 replies
  • 1 likes

How to stop animated titles?

How to stop animated titles? They give me sensory overload that turn into migraines if I use the app to long, which keeps me from using the spotify app.

  • Regular
  • How to stop animated titles? They give me sensory overload that turn into migraines if I use the app to long, which keeps me from using the spotify app.
  • janie89
  • Regular
  • 936 Views
  • 8 replies
  • 1 likes
  • 936 Views
  • 8 replies
  • 1 likes

Spotify Video on iOS

I’m currently on Spotify premium in Ghana and I’m unable to see videos or canvas in Spotify when playing a song or a podcast. I’m currently on the latest version of both Spotify and iOS. can anybody help…thanks

  • Newbie
  • I’m currently on Spotify premium in Ghana and I’m unable to see videos or canvas in Spotify when playing a song or a podcast. I’m currently on the latest version of both Spotify and iOS.  can a...
  • 90 Views
  • 0 replies
  • 0 likes
  • 90 Views
  • 0 replies
  • 0 likes

Search bar missing

I’m an premium user, and out of nowhere on many occasions. I have noticed that search bar in my liked songs is missing. I have tried dragging down to bring in the search bar, it doesn’t work

  • Visitor
  • I’m an premium user, and out of nowhere on many occasions. I have noticed that search bar in my liked songs is missing. I have tried dragging down to bring in the search bar, it doesn’t work 
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Where to find all my mixtapes in the app?

Subject says all. Is there an overview where to find all mixtapes in an overview? In the ap there are always women suggestions but no overview.

  • Newbie
  • Subject says all. Is there an overview where to find all mixtapes in an overview? In the ap there are always women suggestions but no overview.
  • 101 Views
  • 0 replies
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  • 101 Views
  • 0 replies
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spotify is way too clingy

I cancelled my spotify premium because i’m short on cash, with the intention of renewing it when I get paid. But it literally pops up asking me to stay a premium user EVERY TIME i use the app. not just when i’m starting the app either, like, every ti...

  • Regular
  • I cancelled my spotify premium because i’m short on cash, with the intention of renewing it when I get paid. But it literally pops up asking me to stay a premium user EVERY TIME i use the app. not ju...
  • 142 Views
  • 0 replies
  • 2 likes
  • 142 Views
  • 0 replies
  • 2 likes

Forward option

Why can't I forward the song or skip it? I have tried doing it many times but still not working.I restarted my device also logged in again still no result.Any facing same issue? Or anyone know the solution?

  • Visitor
  • Why can't I forward the song or skip it? I have tried doing it many times but still not working. I restarted my device also logged in again still no result. Any facing same issue? Or anyone know th...
  • 104 Views
  • 0 replies
  • 1 likes
  • 104 Views
  • 0 replies
  • 1 likes

Transfer Spotify for Artists Account

Hello everyone, i am new here. Lately i claimed my artist account with my old email and obviously out dated information for example back then i did not trust this platform to be able to treat my data in a safe way so i gave a date of birth around 190...

  • Casual Listener
  • Hello everyone, i am new here.   Lately i claimed my artist account with my old email and obviously out dated information for example back then i did not trust this platform to be able to trea...
  • 193 Views
  • 0 replies
  • 1 likes
  • 193 Views
  • 0 replies
  • 1 likes

New update(?)

Does anyone know why some people have the new update where you can see a Notification Center that shows who follows you or likes your playlists but some people don’t have this? Or does anyone know when this will be out for everyone

  • Newbie
  • Does anyone know why some people have the new update where you can see a Notification Center that shows who follows you or likes your playlists but some people don’t have this? Or does anyone know wh...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes