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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1536 Views
  • 0 replies
  • 2 likes
  • 1536 Views
  • 0 replies
  • 2 likes

individual premium membership for 6months is removed

Why and what is the reason you removed individual premium for 6months is removed and I want the plan back and I want only single payment plan like 6months and one year I don't want to paying installment or regular interval for one month to another I ...

  • Newbie
  • Why and what is the reason you removed individual premium for 6months is removed and I want the plan back and I want only single payment plan like 6months and one year I don't want to paying installm...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Why am I not able to start a remote session.?.

We've an option of starting a remote session and listen together with our friends, but the same option isn't working in my phone. When clicked on the icon responsible for the same, it doesn't show the required option. So, if anyone have any idea, you...

  • Newbie
  • We've an option of starting a remote session and listen together with our friends, but the same option isn't working in my phone. When clicked on the icon responsible for the same, it doesn't show th...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

When playlist is selected, only one song plays from the playlist and then goes to rand songs.

I have a premium account, but Spotify mobile app doesn't play the playlist I select. It plays one song and then it goes back to suggested songs. Any help would be appreciated.

  • Visitor
  • I have a premium account, but Spotify mobile app doesn't play the playlist I select. It plays one song and then it goes back to suggested songs. Any help would be appreciated.
  • 135 Views
  • 0 replies
  • 0 likes
  • 135 Views
  • 0 replies
  • 0 likes

Why Spotify do not ban users using Spotify Hacked?

I just want to know why Spotify do not gets better it's Android Spotify version, to not let people hacked by a modified Spotify APK.Like forcing people update every time Spotify and it the do not do it, they can't use it.

  • Casual Listener
  • I just want to know why Spotify do not gets better it's Android Spotify version, to not let people hacked by a modified Spotify APK. Like forcing people update every time Spotify and it the do not d...
  • Ayazbuzdar
  • Newbie
  • 5800 Views
  • 3 replies
  • 0 likes
  • 5800 Views
  • 3 replies
  • 0 likes

Adding to startscreen

Hello,I'm selecting music playlists on my phone. But I dont see the: "add to lock screen" button. Does someone know hoe to fix?On my old phone I saw a button with: "Add to lockscreen" when I pushed the option thing in the playlist. - Simon

  • Visitor
  • Hello, I'm selecting music playlists on my phone. But I dont see the: "add to lock screen" button. Does someone know hoe to fix? On my old phone I saw a button with: "Add to lockscreen" when I push...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

[Android] Android Widget Appearance

Currently on Android 13 (One UI 5.1) and the widget doesn't really look that appealing. I am hoping it could be redesigned so it goes well with the other widget on my home screen. It looks very basic and even the album cover does not adhere to the ro...

  • Newbie
  • Currently on Android 13 (One UI 5.1) and the widget doesn't really look that appealing. I am hoping it could be redesigned so it goes well with the other widget on my home screen. It looks very basic...
  • 424 Views
  • 0 replies
  • 0 likes
  • Android
    Widget
  • 424 Views
  • 0 replies
  • 0 likes

What are some Spotify features that you think need work?

I really enjoy using Spotify but a few features definitely need work. The Spotify UI on the iPad needs work and I would like to see podcasts and songs being separated on my home page as I don't listen to podcasts at all really. Also, while the Spotif...

  • Regular
  • I really enjoy using Spotify but a few features definitely need work.  The Spotify UI on the iPad needs work and I would like to see podcasts and songs being separated on my home page as I don't...
  • yurii_findo
  • Casual Listener
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Local files won't play in offline mode

Hi! Since the new update from Spotify, I am not able to play my downloaded songs from my local files anymore in the offline mode. When I download a specific playlist with downloaded songs from my local files in between, only the downloaded Spotify so...

  • Casual Listener
  • Hi!   Since the new update from Spotify, I am not able to play my downloaded songs from my local files anymore in the offline mode. When I download a specific playlist with downloaded songs fr...
  • FrekIV
  • Casual Listener
  • 2310 Views
  • 5 replies
  • 3 likes
  • App & Features
  • 2310 Views
  • 5 replies
  • 3 likes

Issues with Canvas

It's been a while since the canvas has been introduced and I personally have used it, but now there is a slight issue I face. The issue is that no matter what I try, I just cannot see the canvas option in my settings, now I know it's a problem in my ...

  • Visitor
  • It's been a while since the canvas has been introduced and I personally have used it, but now there is a slight issue I face. The issue is that no matter what I try, I just cannot see the canvas opti...
  • SamhithaS
  • Visitor
  • 2228 Views
  • 1 replies
  • 3 likes
  • 2228 Views
  • 1 replies
  • 3 likes

Advertising

Why do I get still advertising despite I bought a Spotify Premium Abo for a month

  • Visitor
  • Why do I get still advertising despite I bought a Spotify Premium Abo for a month
  • 1181 Views
  • 0 replies
  • 0 likes
  • 1181 Views
  • 0 replies
  • 0 likes

Question about playlist filtering

Hello!Is it possible to choose a playlist and filter it's contents by playcount? For example a "best of 90's" playlist but filter out all songs that have over 5mil plays. Idea is to have a list of all the most popular albums but filter out the hit si...

  • Newbie
  • Hello! Is it possible to choose a playlist and filter it's contents by playcount?   For example a "best of 90's" playlist but filter out all songs that have over 5mil plays.   Idea is ...
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Spotify taking mandate of 450 whereas my plan is 119 per month

I have enrolled in Spotify premium for a plan of 119 per month through my credit but it has taken a mandate of 450. Any specific reason behind that?

  • Visitor
  • I have enrolled in Spotify premium for a plan of 119 per month through my credit but it has taken a mandate of 450. Any specific reason behind that?
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

My home screen updated yesterday, and it as l is absolutely atrocious! How do I change it back?

I have an apple phone, not sure if that matters. The old screen had all my favorites, plus suggestions in a very organized horizontal scroll feature (think Netflix). Now it's one continuous vertical video screen showing things I'd NEVER listen to, al...

  • Visitor
  • I have an apple phone, not sure if that matters.  The old screen had all my favorites, plus suggestions in a very organized horizontal scroll feature (think Netflix).  Now it's one continuo...
  • lpdot
  • Music Fan
  • 786 Views
  • 7 replies
  • 16 likes
  • 786 Views
  • 7 replies
  • 16 likes

I can't unfollow artists

When i go to unfollow artist which i followed previously then i can't unfollow them and thats the issue i am facing so plz fix it

  • Visitor
  • When i go to unfollow artist which i followed previously then i can't unfollow them and thats the issue i am facing so plz fix it
  • Prague
  • Community Legend
  • 712 Views
  • 1 replies
  • 1 likes
  • 712 Views
  • 1 replies
  • 1 likes

Email response from Spotify for audiobooks

When I hit the unlock button for audiobook it tells me an email has been sent to me regarding the purchase or startup of the book. But I do not receive the emails.**bleep**.

  • Visitor
  • When I hit the unlock button for audiobook it tells me an email has been sent to me regarding the purchase or startup of the book. But I do not receive the emails.**bleep**.
  • kaworu_bloodpaw
  • Roadie
  • 610 Views
  • 1 replies
  • 1 likes
  • 610 Views
  • 1 replies
  • 1 likes

Solved!! DUO Plan - New UI on Mobile App

I need to figure out how to change the home page on my account. I recently upgraded my account to DUO, but now the app has updated to this terrible unfriendly user interface. When I had the grid, I could choose between several different options. Now,...

  • Casual Listener
  • I need to figure out how to change the home page on my account. I recently upgraded my account to DUO, but now the app has updated to this terrible unfriendly user interface. When I had the grid, I c...
  • kaworu_bloodpaw
  • Roadie
  • 2786 Views
  • 3 replies
  • 2 likes
  • home page
    UI
  • 2786 Views
  • 3 replies
  • 2 likes

Solved!! How to adjust the font size

I appreciate that there were lots of requests for you to increase the font size in Spotify, but I for one was perfectly happy with it the way it was for the latest release. The new font size is enormous, meaning loads more scrolling etc. Couldn't you...

  • Regular
  • I appreciate that there were lots of requests for you to increase the font size in Spotify, but I for one was perfectly happy with it the way it was for the latest release. The new font size is enorm...
  • Yliljc
  • Visitor
  • 101999 Views
  • 21 replies
  • 41 likes
  • App & Features
  • 101999 Views
  • 21 replies
  • 41 likes

My history does not update

In the weekend I saw sth weird, someone are using my spotify in some web deviceI started by changing my password, removing all the acess wtever.So this dude who accessed my account he listen some music and now I cant replace the song he listen in my ...

  • Visitor
  • In the weekend I saw sth weird, someone are using my spotify in some web device I started by changing my password, removing all the acess wtever. So this dude who accessed my account he listen some...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Radio playlist keeps chaning

Hi, This has been happening for about a month and it drives me mad. It affects both the iOS and Mac app, maybe others but I haven't tested. When you create a radio playlist based on a song, it will randomly change what's in the playlist and stop play...

  • Regular
  • Hi,   This has been happening for about a month and it drives me mad. It affects both the iOS and Mac app, maybe others but I haven't tested.   When you create a radio playlist based on...
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

Descargas

Después de algunas playlist y álbumes que descargue, ya no me deja descargar más, alguien sabe porque ?

  • Visitor
  • Después de algunas playlist y álbumes que descargue, ya no me deja descargar más, alguien sabe porque ?
  • Prague
  • Community Legend
  • 215 Views
  • 1 replies
  • 1 likes
  • 215 Views
  • 1 replies
  • 1 likes